Comparison

MyChart vs MyKelsey

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

About

MyKelsey

This app facilitates collaboration between patients and their care team, enhancing healthcare quality and efficiency. It offers secure access to medical information, communication with doctors, and tools for managing appointments, bills, and prescriptions.

Highlights
  • Access test results and immunization history
  • Communicate with physicians
  • Schedule and manage appointments
  • View and pay bills
  • Manage family health information
  • Track and refill prescriptions
  • Upload health and fitness data
Features
Read full description

By helping you and your Kelsey-Seybold Clinic care team collaborate, the MyKelsey mobile app helps improve the quality, safety, and efficiency of your healthcare. With the MyKelsey app, you can conveniently access medical information, communicate with your doctors, and actively manage your health anytime, anywhere using your smart phone or other mobile device. MyKelsey provides simple and secure access for you to: • Review test results, immunization history, and more • Stay in touch with your physicians • Schedule and manage your appointments • View and pay your bill • Access your family's health information • Keep track of your prescriptions – and request refills • Upload health and fitness data, including data from the Apple Health app To get started, if you don’t already have a MyChart account through Kelsey-Seybold Clinic, you’ll need to create one. Please visit mykelseyonline.com to get started. Then, download the MyKelsey mobile app and log in. It’s that easy. If you need help accessing your existing account, contact us at 713-442-6526, 7 a.m.-9 p.m. Kelsey-Seybold Clinic is changing the way health cares. Now, we’re giving you even greater access to the Houston region’s best physicians, facilities, and care through the MyKelsey mobile app. Have feedback about the app? Email us at mykelseysupport@kelsey-seybold.com.

Screenshots

MyChart4 screens
MyKelsey4 screens

Verdict

The call

The clearest difference is ratings volume: MyChart at 716K against MyKelsey's 7K. MyChart also leads on update cadence (monthly vs every 4 months) and chart position (#1 vs unranked). MyKelsey's advantage is review sentiment (71% vs 62%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for MyChart against 4.7 for MyKelsey. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 7K, so its average is the more settled of the two. Written reviews are what separate them: 62% of MyChart's written reviews are positive against 71% of MyKelsey's.

UpkeepUpdate frequency

MyChart ships an update monthly, MyKelsey every 4 months. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 7 level
MyChart versus MyKelsey: the parameters behind the verdict, then further details
ParameterMyChartMyKelsey
PriceFreeFree
Rating4.6 (716K ratings)4.7 (7K ratings) — better
Positive reviews61.5% of reviews71.5% of reviews — better
Number of ratings716K — better7K
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#1 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS18.018.0
Further details — not scored
Size125 MB182 MB
Age rating17+17+
DeveloperEpicKelsey Seybold Medical Group, PLLC

Customer experience

MyChart

All ratings715,554 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews8,735 reviews
Positive61.5%
Neutral9.9%
Negative28.6%

MyKelsey

All ratings6,146 ratings
Positive92.6%
Neutral2.3%
Negative5.1%
Written reviews249 reviews
Positive71.5%
Neutral4.0%
Negative24.5%

User reviews

MyChart

From 716K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

MyKelsey

From 7K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Great communication with care team
  • 🚀 Efficient appointment scheduling
  • 👍 Helpful for tracking health information
  • 🚀 Timely access to test results

Room to improve

  • 🐛 Buggy and unreliable app
  • ⏱️ Long wait times for appointments
  • 🕰️ Appointment cancellations and rescheduling issues
  • 🤔 Confusing navigation and interface
  • 🤔 Lack of specialized appointment options

Bugs and requests

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

MyKelsey

Reported bugs

3 issues
  • App crashes or freezes frequently
  • Incorrect or missing medical information
  • Issues with payment and billing features

Requested features

4 requests
  • Ability to view all appointments and tests in the app
  • Improved communication for appointment changes
  • Search function to find specific doctors
  • Integration with Apple Health or other health apps

In-app purchases

None

MyChart

No in-app purchases

None

MyKelsey

No in-app purchases

Questions

Is MyChart free?
MyChart is free to download, with no in-app purchases.
Is MyKelsey free?
MyKelsey is free to download, with no in-app purchases.
Which has better reviews, MyChart or MyKelsey?
MyKelsey is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while MyKelsey averages 4.7 from 7K ratings.
Do MyChart or MyKelsey have ads?
Neither MyChart nor MyKelsey shows ads.
Which is updated more often, MyChart or MyKelsey?
MyChart ships an update monthly, and MyKelsey every 4 months. Most recently, MyChart was updated on September 25, 2026 and MyKelsey on September 24, 2026.

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