OTRS vs Uffective

OTRS adds structure to the communication and workflows of your team. If you aren't already using it to be more productive, try it today by visiting otrs.com. This app allows you to access existing OTRS systems so that you can take requests and customer information on-the-go. Perfect for field service agents or for keeping an eye on things while away from the office. App features: - Notifications, customer data and quick overviews available at all times. - Multiple account support, with one-tap to switch between them. - Secure storage of user credentials on your device. - Built-in browser support for accessing mobile version of the agent interface. - Support for two-factor authentication methods.

‘Everything that is made transparent can improve’. This has proven to be especially valid for IT investment portfolios. If you are interested in speeding up your Time-to-Market, improving your digital customer experience or looking for more financial impact of your investments our software suit Uffective will fulfil these needs in an unprecedented and effective way. We are driven by improving digital decision making through superior data quality, unmatched usability and supervised learning capabilities. We deeply believe that a software tool applied in any corporate organisations needs to be more than just an IT tool - it has to be applied across the entire business to increase its full value. - Manage multi portfolios: Linking all your commercial portfolios across business units and geographical locations to enable delivery efficiency and real bottom line impact. - Customized to your business: To guarantee data quality and high usage Uffective can be fully customized to the business requirements and governance processes of your business. - Management Information: Powerful management information reports are available real time and can be downloaded with a push of a button – killing time consuming paper based workflows which may be in place today. - Agile workflow approval: Uffective supports agile decision making with state of the art Kanban boards as well as mobile approval workflows. - Integration and Interfaces: To further improve the impact and acceptance of Uffective, the tool can be integrated to your existing IT infrastructure and processes. We are ISO/IEC 27001 certified, hosted in Germany and operate with the highest and latest security standards. Our mobile application enables you to register and log-into Uffective. As a Uffective user you can receive real-time notifications on open approval workflows from projects you are enrolled in. With our new application you can comment, reject and approve the respective requests. You can also edit personal profile information via the “Manage my data” tap like setting a deputy while you are on vacation and change your profile picture.