Comparison

My Vodafone vs UGT Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Vodafone

Manage your Vodafone mobile and home services from a single, redesigned application. Track usage, pay bills, activate bundles, and access customer support easily. Ideal for all Vodafone subscribers.

Highlights
  • Control usage (voice, internet, SMS)
  • Activate extra bundles
  • View and pay bills
  • Top up prepaid balance
  • Report network issues
  • Check network speed and quality
  • Live chat with customer support
Features
Read full description

My Vodafone application is updated so that you can make the most of your connections! The application is fully redesigned to provide more features to Vodafone Mobile and Vodafone Home subscribers. Now you can manage both your mobile and fixed line from the same Vodafone application! With the brand new My Vodafone you can: Vodafone Mobile • Easily control your usage (Voice, Internet & SMS) on your mobile or your favorite Wear OS device! • Activate extra bundles (Voice, Internet & SMS) • View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee • Check your network speed • Control your network quality Vodafone Prepaid • Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device, and activate the bundles you need • Top up via Credit or Debit Card or Scratch card • Discover offers designed for you • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee • Check your network speed • Control your network quality Vodafone Kartoprogramma • Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device! • Activate extra bundles (Voice, Internet & SMS) • Top up via credit or debit card or scratch card • View your monthly bill and download its pdf • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee Vodafone Home • View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay • Change Wi-Fi settings • Report an issue • Check your Network Quality by performing a Speed Test • Be the first to know and activate Vodafone Thank you offers Support With My Vodafone, you have easy access to Customer Service wherever you are. • You can perform Live Chat with the Customer Care team • You can contact your Personal Advisor or Customer Care via email • You can search for the nearest Vodafone shop through an interactive map • You have access to FAQs for Mobile and Fixed related issues

About

UGT Support

Read full description

Manage all your UGT products and services in one place. You can add your products to your devices and favorite lists. Make installation, warranty or maintenance requests in easy and simple steps and you'll get fast contactless response from us through notifications and SMS. Add your addresses and link them to devices. Get instant updates about your devices including user manuals, FAQ, DIY fixes and step by step video guides to help you make the best use out of your UGT products. NEW!! Now through the app you can choose to get help through our UGT Bot on Whatsapp. A smart chatbot dedicated to help you solve your product issues and through it you can optionally chat with a real CS agent.

Screenshots

My Vodafone4 screens
UGT Support4 screens

Verdict

The call

The clearest difference is iOS requirement: UGT Support at 12.1 against My Vodafone's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 19, 2026 and October 10, 2026 respectively.

Scorecard1 real difference · 9 level
My Vodafone versus UGT Support: the parameters behind the verdict, then further details
ParameterMy VodafoneUGT Support
PriceFreeFree
Rating2.9 (628 ratings) — better—
Positive reviews28.9% of reviews—
Number of ratings628 — better—
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.012.1 — better
Further details — not scored
Size173 MB38 MB
Age rating4+4+
DeveloperVodafone Greecebeetleware

Bugs and requests

My Vodafone

Reported bugs

4 issues
  • App crashes after update
  • Login issues
  • Language switching problems
  • Incompatibility with certain devices/regions

Requested features

3 requests
  • More Thank You offers
  • Ability to change language
  • Fingerprint/Face ID login

UGT Support

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Vodafone

No in-app purchases

None

UGT Support

No in-app purchases

Questions

Is My Vodafone free?
My Vodafone is free to download, with no in-app purchases.
Is UGT Support free?
UGT Support is free to download, with no in-app purchases.
Do My Vodafone or UGT Support have ads?
Neither My Vodafone nor UGT Support shows ads.
Which is updated more often, My Vodafone or UGT Support?
My Vodafone ships an update fortnightly, and UGT Support fortnightly. Most recently, My Vodafone was updated on October 19, 2026 and UGT Support on October 10, 2026.

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