tkts vs Telecharge Broadway Tickets
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
tkts
Discover real-time listings for Broadway and Off-Broadway shows available at discount ticket booths. Explore show details, performance schedules, and theatre locations. Find other performing arts events across New York City.
- Real-time ticket availability
- Comprehensive show search
- Show descriptions and schedules
- Theatre location information
- Accessibility details
- Links to official show websites
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The Official TKTS app is the only way to get fast, accurate, real-time listings of all Broadway and Off Broadway shows available at the world famous TKTS Discount Ticket Booths in New York City. Don’t know which show to see? That’s OK! Use this app to learn about every production listed at TKTS. If you’re looking for a New York City theatre adventure, use our Show Search feature to discover other Broadway, Off Broadway, off-Off Broadway, Dance and Music events happening all over New York. Features: - Real-time display of what is currently on sale at all three TKTS Discount booths. - A comprehensive show search where you'll find what is happening onstage in New York City - including show descriptions, performance schedules, theatre locations, accessibility information and links to official show websites. - TDF Stages - TDF's online theatre magazine featuring articles, videos and podcasts. -TKTS tips to help you plan your visit TKTS offers same-day tickets to Broadway and Off Broadway shows at discounts of up to 50% off full price. The Official TKTS app is directly linked to the display boards at the TKTS Discount Booths, so what you're seeing, in real time, is exactly what the people waiting in line are seeing. The listings are updated in real time so you'll have a completely up-to-date list of available shows right in the palm of your hand. The TKTS Discount Booths have become an international destination for theatre lovers from the United States and around the world since 1973. There are two locations in New York City: (1) Times Square – Broadway and 47th Street, Manhattan - "under the red steps"; (2) Lincoln Center – in the David Rubenstein Atrium at 61 West 62nd Street; The Official TKTS app is offered exclusively by Theatre Development Fund (TDF), the not-for-profit service organization for the performing arts, which operates the TKTS Discount Booths.
Telecharge Broadway Tickets
Get direct access to Broadway tickets from the authorized seller, ensuring you never overpay. Find the best seats, learn about ticket details upfront, and access exclusive discounts and presales.
- Direct box office access
- No price markups
- Clear ticket location and fee communication
- Lottery, rush, and discount offers
- Presale access
- American Express Early Access
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DIRECT FROM THE BOX OFFICE As the primary authorized seller for most Broadway shows, Telecharge has direct access to the best seats in the house - the same availability as the box office. NEVER OVERPAY FOR BROADWAY Telecharge is an official ticket seller, not a broker or reseller. We never mark up the established price of the ticket. Our low service charges are clearly shown during the purchase process. FEATURES No fine print - your ticket location, star absences, and any fees are clearly communicated Always know what to expect at the theatre Low-price tickets through our lottery, rush, and discount offers Access tickets in presales before the general public American Express Early Access and Preferred Access
Screenshots
Verdict
The clearest difference is review sentiment: tkts at 34% against Telecharge Broadway Tickets's 11%. tkts also leads on rating (3.1 vs 2.8) and ratings volume (129 vs 30). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
tkts holds the better App Store score, 3.1 against 2.8. Both are backed by a comparable volume of ratings — 129 and 30 respectively. Written reviews point the same way: 34% of tkts's written reviews are positive against 11% of Telecharge Broadway Tickets's.
tkts ships an update every 3 months, Telecharge Broadway Tickets every 4 months. The most recent releases landed on September 21, 2026 and September 19, 2026 respectively.
| Parameter | tkts | Telecharge Broadway Tickets |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (129 ratings) — better | 2.8 (30 ratings) |
| Positive reviews | 34.4% of reviews — better | 10.7% of reviews |
| Number of ratings | 129 — better | 30 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 10 MB | 2 MB |
| Age rating | 4+ | 9+ |
| Developer | Theatre Development Fund | The Shubert Organization |
Customer experience
tkts
Telecharge Broadway Tickets
User reviews
tkts
From 129 App Store ratingsWhat we love
- 👍 Real-time discount ticket availability information
- 💰 Helps find affordable Broadway tickets
- 📍 Multiple location access for TKTS booths
- 📱 Free app with useful theatre information
- 🎭 Shows scheduling and theatre details
Room to improve
- 🚫 Cannot purchase tickets directly through app
- ⏳ Requires standing in line at physical booths
- 🌍 Limited to USA only (no London support)
- 🐛 Frequent crashes and freezing issues
- ⚠️ Inaccurate or outdated show listings
Telecharge Broadway Tickets
From 30 App Store ratingsWhat we love
- 👍 User-friendly design (recent)
- 🚀 Quick ticket booking (recent)
- 💡 Grouped discounts/lotteries (recent)
- 👍 Easy navigation (recent)
- 👍 Simple design (recent)
Room to improve
- 🐛 Buggy and glitchy
- 🐛 Constantly cancels orders
- 🐛 White screen issues
- 🐛 Won't load homepage
- 🐛 Feels like old app
Bugs and requests
tkts
Reported bugs
12 issues- App crashes immediately upon opening
- Crashes when scrolling or clicking on shows
- Login screen freezes and won't load show listings
- Blank screens with no content displayed
- Won't load past startup screen
Show 7 moreShow fewer
- Filter buttons non-functional
- Data doesn't match physical booth boards
- Shows list fails to update before booth opens
- Crashes when clicking on Times Square location
- Outdated ticket information (showing 2015 dates)
- Server connection errors
- App bounces around and issues inaccurate tickets
Requested features
10 requests- Direct ticket purchasing capability through app
- London TKTS booth support
- Push notifications for rare show availability
- Simple list view instead of graphic-heavy interface
- Filter and sort functionality on main screen
Show 5 moreShow fewer
- Date range search capability
- Mobile ticket display/confirmation
- TDF member integration and account management
- Advance booking options
- Show availability prediction before visiting booth
Telecharge Broadway Tickets
Reported bugs
235 issues- System created new account
- App does not open
- Constantly cancels order
- Gives white screen
- Won't load homepage
Show 230 moreShow fewer
- No backwards navigation
- Redirects to website
- Painfully slow
- Can't download tickets
- User constantly has to re-log in
- App crashes
- Will not add tickets to Apple Wallet
- Awful website integration
- Unreliable
- Useless app and website
- Payment errors
- Constantly shows 404 error page
- No personalization
- Doesn't show ticket purchases
- Misplaces tickets
- Puts users on hold
- Limited functionality
- No account integration
- Charges tons of fees
- Worthless app
- Cannot see purchased tickets
- Takes forever to load
- Does not store purchased tickets
- Does not store account information
- No seating chart
- Worthless search engine
- No way to set up an account
- Cumbersome search function
- No access to account
- Stuck on loading screen
- Crashes frequently
- Incredibly bad app
- Rarely loads properly
- Buffers endlessly
- Not user friendly
- Horrific interface
- Janky and slow
- Broken app
- No functionality
- Poorly designed
- Can't complete transaction
- Missing important features
- Outdated
- Slow
- Difficult to navigate
- Bad for business
- Drives away business
- Super buggy
- Crashes frequently
- Charging service fees for poor service
- App is a wrapper on the website
- Website works fine, app shows 404
- Hard restart does not resolve issue
- Misplace tickets
- Put you on hold forever
- Never received email for tickets
- Horrible app, very limited functionality
- App is nothing more than a way to search and buy
- If something goes wrong, app will not help
- No account integration
- Tickets don't show up
- No personalized experience
- Cannot download tickets to phone
- Cannot see purchased tickets
- App is only a search engine
- No way to set up an account
- App has no integration with today's technology
- Not worth the download
- App is awful
- Too buggy
- Too difficult to navigate
- Cannot get tickets via this app
- Constantly stuck on loading screen
- Crashes
- Search function is cumbersome
- Only premium tickets shown unless 'see other seats' clicked
- No way to access account
- App solely for purchasing tickets
- Rarely loads properly
- Useless 90% of the time
- Where are my tickets
- Cannot figure out how to open tickets
- Guess I have to print them out
- App is crap
- Tried to buy tickets, got error message
- Charged multiple times, no tickets received
- Customer service on hold for 40 minutes
- Pointless app
- Can't see account or tickets purchased
- Takes forever to load
- App is only a search engine
- Does not store purchased tickets or account info
- Does not show seat selection on seating chart
- Only a search engine for shows
- Cannot find or store tix
- No way to set up an account
- Deserves zero stars
- See Ticketmaster, live nation sites
- A list of show times only
- Any phone can look up event availability using a browser
- Could this be the worst app ever made?
- How can this company still be in business?
- You're doing a huge disservice to your business
- Invest a little money or I'll find myself on stubhub or Ticketmaster
- Absolutely the worst though no surprise since the website itself is just as bad
- This is the actual worst app on my phone
- It's not possible to get tickets via this app
- After an hour trying to get through their buggy website you download the app
- App has 1 Star
- Accept the worse seats for the same price
- Due to your unusual activity you can't purchase tickets right now
- Call our office if you think it's an error
- The office is close so you snap
- You're unusual. You're the error Telecharge
- I can't count the amount of time I've spent dealing with the monopolistic mess that is Telecharge
- -100 stars
- Shape up but please just die and let Ticketmaster sell everything you sell
- Poor performing app doesn't make sense
- Every time I open it I have problems
- It buffers endlessly, telling me it's 'updating'
- It never stops updating
- The only way to use it is to delete and reinstall the app
- It's not user friendly or convenient
- I just be able to click 'view my tickets' and be relocated to the bar code of my tickets
- Pathetic
- Useless app
- Of no other value
- This app is for ticket purchases only
- Can't log into your account
- Can't get downloaded tickets
- Can't use computer to transfer download to phone
- Just print the tickets
- Can't search in app
- Can't select your seat from the map
- Worthless
- Piece of crap
- Couldn't get past original screens to set up an account
- Received error message when entered valid zip code
- Message said zip code not valid for state
- I guess I don't live here
- Don't waste your time
- It gets zero stars
- You are required to give it at least one
- Most useless app I've ever had the misfortune of downloading
- Telecharge: you wasted your money developing this piece of garbage app
- Throw the whole thing in the trash and start over
- Ticketmaster isn't any better so patrons are being held hostage
- Companies can't provide even a basic level of customer care
- The app is completely useless and a disgrace
- Zero stars would be generous
- FIX it please
- It rarely will load properly
- Useless 90% of the time I try to use it
- You can't see the tickets you have purchased through Telecharge
- This app never works properly
- It's always 'loading new data'
- Better to just go to their website than use this app
- Ticketmaster was the king of horribly designed web sites and apps
- This is way worse
- When I'm deciding between two shows and it's Telecharge or Ticketmaster, I go to the Ticketmaster show
- What an embarrassment of an app
- Basically useless
- Telecharge — you might do yourself a big favor by checking out Ticketmaster's app
- Garbage App
- Never works properly
- Almost always loading data, making it useless
- When it's not, shows do not show up in the search
- Developers: please make this app more functional
- Worst App I've ever experienced
- I finally went to Ticketmaster & chose a Broadway Show that they represent
- I couldn't even put in the date I wanted to buy my tix for
- Very bad for business
- Pretty much an embarrassingly useless app
- They would do themselves a favor by removing it from the App Store
- It probably drives away business
- Terrible App
- This app is not user friendly
- It's super slow
- Would be nice if you could view your tickets like Ticketmaster app allows
- Don't waste your time with this app
- If you like watching the loading icon spin round and round, you will love this app
- Silly me, I thought this might be a good app to access my Telecharge account
- Nope — just lets you buy tickets...not have a record of having done so
- One of the worst apps I've come across
- Super buggy
- Rarely can you even buy tickets without it crapping out
- They should be embarrassed
- It's Telecharge so they likely don't care due to their monopoly
- The 'loading' indicator appears randomly and never goes away
- Horrific interface
- No ability to effective purchase tickets with your an Amex or Audience Rewards member
- Run away from this disaster
- If I could give 0 stars I would
- The worst part is they have monopoly on the tickets sales for a lot of events
- This is a disgrace. Complete disgrace.
- The best part is that they charge SERVICE FEES
- How can they change service fees when what they do is actually is not service?!
- It's janky and slow
- Even after logging in it didn't save that I have access to AmEx preferred seating
- I have to re-enter my AXP card number with every. single. search.
- The worst is that it only gives me the same seat options for every show
- Orch left or right or center orch by the aisle on the side. Nothing center.
- I called AXP concierge and within 3 minutes she found dead center orch, exactly what I wanted.
- Don't waste your time with this POS app.
- It is the exact same thing as going to the website
- This app (just like the site) is really out dated
- It's slow and takes even longer than going to the website
- They should take a cue from Ticketmaster and allow you to choose your own seats on a map
- Or at least have that option
- Get with the times Telecharge!
- Is this App Discontinued?
- I just tried to use it on an iPhone 7 Plus and it's totally broken
- Please let me know.
- Absolutely terrible
- You'll be deleting this in one minute if you try it.
- This app is so bad, it damages your phone just by being on it.
- I'm deleting this app
- I hoped I'd be able to login to my account and see my upcoming tickets like you can for Ticketmaster
- You'd think they'd try to have a competitive app but their competitors are blowing them out of the water
- Even my local theaters have better apps
- Made me lose aisle seats several times
- If you switch away from app (to look at seating chart) it discards the seats you were holding and makes you start again from scratch
- Must work your way through all the options repeatedly to get to the one you wanted, IF it is still there.
- DELETED.
- Just doesn't work
- Can't actually complete a transaction
- What's the point?
- Can't limit pricing
- Can't use interactive seating chart
- It is as poorly designed as the website.
Requested features
23 requests- Copy better ticketing apps
- Put purchased events on Home Screen
- Allow picking own seats
- Add tickets to Apple Wallet
- Integrate with Audience Rewards
Show 18 moreShow fewer
- Allow access to account/purchased tickets
- Add account integration
- Allow users to see purchased tickets
- Add seating chart option
- Allow users to see seat selection on seating chart
- Allow users to set up an account
- Add account login functionality
- Make app more functional
- Allow users to view tickets on phone
- Add interactive seating chart
- Allow users to limit pricing
- Fix app to allow ticket purchase
- Allow effective purchase with Amex/Audience Rewards
- Allow users to choose seats on a map
- Allow users to transfer downloads to phone
- Make app more competitive
- Add dark mode option
- Improve customer service experience
In-app purchases
tkts
No in-app purchases
Telecharge Broadway Tickets
No in-app purchases
Questions
Is tkts free?
Is Telecharge Broadway Tickets free?
Which has better reviews, tkts or Telecharge Broadway Tickets?
Do tkts or Telecharge Broadway Tickets have ads?
Which is updated more often, tkts or Telecharge Broadway Tickets?
Other comparisons
