Broadway.com vs Telecharge Broadway Tickets
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Broadway.com
Access a vast inventory of Broadway and Off-Broadway tickets, browse show details, and stay updated with the latest theater news. Enjoy exclusive content like interviews and photos, all within a user-friendly mobile interface.
- Largest Broadway ticket inventory
- Search performances by date
- Secure online ticket purchasing
- Latest Broadway news and updates
- Exclusive video features and interviews
- Extensive photo galleries
- Show descriptions and cast information
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Broadway.com sells over 1 million theater tickets each year and is consistently ranked as the #1 source for Broadway information. Get the same Broadway.com experience, but in a sharp mobile interface. Whether browsing from home or at the intermission of a show, everything you need to know about Broadway is at your fingertips. FEATURES: The most shows and best Broadway ticket inventory Search for performances by date Simple & secure online purchase process Latest Broadway news Exclusive video features Opening night coverage Interviews with Broadway’s biggest stars Extensive photo galleries Comprehensive Tony Awards coverage Backstage access Broadway theater information Broadway show descriptions Complete cast & creative information Reviews and more for all Broadway & Off-Broadway shows Save shows & Buzz to read later CONNECT: Website: broadway.com Facebook: facebook.com/broadway Instagram: https://www.instagram.com/broadwaycom/ Tiktok:: https://www.tiktok.com/@broadwaycom X: https://twitter.com/broadwaycom Contact Us: broadway.com/contact-us
Telecharge Broadway Tickets
Get direct access to Broadway tickets from the authorized seller, ensuring you never overpay. Find the best seats, learn about ticket details upfront, and access exclusive discounts and presales.
- Direct box office access
- No price markups
- Clear ticket location and fee communication
- Lottery, rush, and discount offers
- Presale access
- American Express Early Access
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DIRECT FROM THE BOX OFFICE As the primary authorized seller for most Broadway shows, Telecharge has direct access to the best seats in the house - the same availability as the box office. NEVER OVERPAY FOR BROADWAY Telecharge is an official ticket seller, not a broker or reseller. We never mark up the established price of the ticket. Our low service charges are clearly shown during the purchase process. FEATURES No fine print - your ticket location, star absences, and any fees are clearly communicated Always know what to expect at the theatre Low-price tickets through our lottery, rush, and discount offers Access tickets in presales before the general public American Express Early Access and Preferred Access
Screenshots
Verdict
The clearest difference is rating: Broadway.com at 4.7 against Telecharge Broadway Tickets's 2.8. Broadway.com also leads on review sentiment (38% vs 11%) and ratings volume (2K vs 30). Telecharge Broadway Tickets's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Broadway.com holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: Broadway.com has 2K ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 38% of Broadway.com's written reviews are positive against 11% of Telecharge Broadway Tickets's.
Broadway.com ships an update every 2 months, Telecharge Broadway Tickets every 4 months. The most recent releases landed on September 24, 2026 and September 19, 2026 respectively.
| Parameter | Broadway.com | Telecharge Broadway Tickets |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2K ratings) — better | 2.8 (30 ratings) |
| Positive reviews | 37.9% of reviews — better | 10.7% of reviews |
| Number of ratings | 2K — better | 30 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 2 MB |
| Age rating | 4+ | 9+ |
| Developer | Broadway.com | The Shubert Organization |
Customer experience
Broadway.com
Telecharge Broadway Tickets
User reviews
Broadway.com
From 2K App Store ratingsWhat we love
- 🎉 Enjoyment and entertainment
- 📰 Helpful for staying up-to-date on Broadway news and shows
- 💻 Convenient for browsing and planning shows
Room to improve
- 🤖 Outdated and archaic app functionality
- 🤑 Exorbitant service and handling fees
- 🔍 Difficult to find and access purchased tickets
- 🗺️ Limited to New York-based shows, not useful for other locations
Telecharge Broadway Tickets
From 30 App Store ratingsWhat we love
- 👍 User-friendly design (recent)
- 🚀 Quick ticket booking (recent)
- 💡 Grouped discounts/lotteries (recent)
- 👍 Easy navigation (recent)
- 👍 Simple design (recent)
Room to improve
- 🐛 Buggy and glitchy
- 🐛 Constantly cancels orders
- 🐛 White screen issues
- 🐛 Won't load homepage
- 🐛 Feels like old app
Bugs and requests
Broadway.com
Reported bugs
3 issues- Recurring issues with payments and ticket purchases
- App crashes and freezes
- Inability to remove closed shows from saved menu
Requested features
4 requests- Ability to easily access and manage purchased tickets
- Integration with digital wallets for mobile tickets
- Expanded show listings beyond just New York
- Improved search and filtering capabilities
Telecharge Broadway Tickets
Reported bugs
235 issues- System created new account
- App does not open
- Constantly cancels order
- Gives white screen
- Won't load homepage
Show 230 moreShow fewer
- No backwards navigation
- Redirects to website
- Painfully slow
- Can't download tickets
- User constantly has to re-log in
- App crashes
- Will not add tickets to Apple Wallet
- Awful website integration
- Unreliable
- Useless app and website
- Payment errors
- Constantly shows 404 error page
- No personalization
- Doesn't show ticket purchases
- Misplaces tickets
- Puts users on hold
- Limited functionality
- No account integration
- Charges tons of fees
- Worthless app
- Cannot see purchased tickets
- Takes forever to load
- Does not store purchased tickets
- Does not store account information
- No seating chart
- Worthless search engine
- No way to set up an account
- Cumbersome search function
- No access to account
- Stuck on loading screen
- Crashes frequently
- Incredibly bad app
- Rarely loads properly
- Buffers endlessly
- Not user friendly
- Horrific interface
- Janky and slow
- Broken app
- No functionality
- Poorly designed
- Can't complete transaction
- Missing important features
- Outdated
- Slow
- Difficult to navigate
- Bad for business
- Drives away business
- Super buggy
- Crashes frequently
- Charging service fees for poor service
- App is a wrapper on the website
- Website works fine, app shows 404
- Hard restart does not resolve issue
- Misplace tickets
- Put you on hold forever
- Never received email for tickets
- Horrible app, very limited functionality
- App is nothing more than a way to search and buy
- If something goes wrong, app will not help
- No account integration
- Tickets don't show up
- No personalized experience
- Cannot download tickets to phone
- Cannot see purchased tickets
- App is only a search engine
- No way to set up an account
- App has no integration with today's technology
- Not worth the download
- App is awful
- Too buggy
- Too difficult to navigate
- Cannot get tickets via this app
- Constantly stuck on loading screen
- Crashes
- Search function is cumbersome
- Only premium tickets shown unless 'see other seats' clicked
- No way to access account
- App solely for purchasing tickets
- Rarely loads properly
- Useless 90% of the time
- Where are my tickets
- Cannot figure out how to open tickets
- Guess I have to print them out
- App is crap
- Tried to buy tickets, got error message
- Charged multiple times, no tickets received
- Customer service on hold for 40 minutes
- Pointless app
- Can't see account or tickets purchased
- Takes forever to load
- App is only a search engine
- Does not store purchased tickets or account info
- Does not show seat selection on seating chart
- Only a search engine for shows
- Cannot find or store tix
- No way to set up an account
- Deserves zero stars
- See Ticketmaster, live nation sites
- A list of show times only
- Any phone can look up event availability using a browser
- Could this be the worst app ever made?
- How can this company still be in business?
- You're doing a huge disservice to your business
- Invest a little money or I'll find myself on stubhub or Ticketmaster
- Absolutely the worst though no surprise since the website itself is just as bad
- This is the actual worst app on my phone
- It's not possible to get tickets via this app
- After an hour trying to get through their buggy website you download the app
- App has 1 Star
- Accept the worse seats for the same price
- Due to your unusual activity you can't purchase tickets right now
- Call our office if you think it's an error
- The office is close so you snap
- You're unusual. You're the error Telecharge
- I can't count the amount of time I've spent dealing with the monopolistic mess that is Telecharge
- -100 stars
- Shape up but please just die and let Ticketmaster sell everything you sell
- Poor performing app doesn't make sense
- Every time I open it I have problems
- It buffers endlessly, telling me it's 'updating'
- It never stops updating
- The only way to use it is to delete and reinstall the app
- It's not user friendly or convenient
- I just be able to click 'view my tickets' and be relocated to the bar code of my tickets
- Pathetic
- Useless app
- Of no other value
- This app is for ticket purchases only
- Can't log into your account
- Can't get downloaded tickets
- Can't use computer to transfer download to phone
- Just print the tickets
- Can't search in app
- Can't select your seat from the map
- Worthless
- Piece of crap
- Couldn't get past original screens to set up an account
- Received error message when entered valid zip code
- Message said zip code not valid for state
- I guess I don't live here
- Don't waste your time
- It gets zero stars
- You are required to give it at least one
- Most useless app I've ever had the misfortune of downloading
- Telecharge: you wasted your money developing this piece of garbage app
- Throw the whole thing in the trash and start over
- Ticketmaster isn't any better so patrons are being held hostage
- Companies can't provide even a basic level of customer care
- The app is completely useless and a disgrace
- Zero stars would be generous
- FIX it please
- It rarely will load properly
- Useless 90% of the time I try to use it
- You can't see the tickets you have purchased through Telecharge
- This app never works properly
- It's always 'loading new data'
- Better to just go to their website than use this app
- Ticketmaster was the king of horribly designed web sites and apps
- This is way worse
- When I'm deciding between two shows and it's Telecharge or Ticketmaster, I go to the Ticketmaster show
- What an embarrassment of an app
- Basically useless
- Telecharge — you might do yourself a big favor by checking out Ticketmaster's app
- Garbage App
- Never works properly
- Almost always loading data, making it useless
- When it's not, shows do not show up in the search
- Developers: please make this app more functional
- Worst App I've ever experienced
- I finally went to Ticketmaster & chose a Broadway Show that they represent
- I couldn't even put in the date I wanted to buy my tix for
- Very bad for business
- Pretty much an embarrassingly useless app
- They would do themselves a favor by removing it from the App Store
- It probably drives away business
- Terrible App
- This app is not user friendly
- It's super slow
- Would be nice if you could view your tickets like Ticketmaster app allows
- Don't waste your time with this app
- If you like watching the loading icon spin round and round, you will love this app
- Silly me, I thought this might be a good app to access my Telecharge account
- Nope — just lets you buy tickets...not have a record of having done so
- One of the worst apps I've come across
- Super buggy
- Rarely can you even buy tickets without it crapping out
- They should be embarrassed
- It's Telecharge so they likely don't care due to their monopoly
- The 'loading' indicator appears randomly and never goes away
- Horrific interface
- No ability to effective purchase tickets with your an Amex or Audience Rewards member
- Run away from this disaster
- If I could give 0 stars I would
- The worst part is they have monopoly on the tickets sales for a lot of events
- This is a disgrace. Complete disgrace.
- The best part is that they charge SERVICE FEES
- How can they change service fees when what they do is actually is not service?!
- It's janky and slow
- Even after logging in it didn't save that I have access to AmEx preferred seating
- I have to re-enter my AXP card number with every. single. search.
- The worst is that it only gives me the same seat options for every show
- Orch left or right or center orch by the aisle on the side. Nothing center.
- I called AXP concierge and within 3 minutes she found dead center orch, exactly what I wanted.
- Don't waste your time with this POS app.
- It is the exact same thing as going to the website
- This app (just like the site) is really out dated
- It's slow and takes even longer than going to the website
- They should take a cue from Ticketmaster and allow you to choose your own seats on a map
- Or at least have that option
- Get with the times Telecharge!
- Is this App Discontinued?
- I just tried to use it on an iPhone 7 Plus and it's totally broken
- Please let me know.
- Absolutely terrible
- You'll be deleting this in one minute if you try it.
- This app is so bad, it damages your phone just by being on it.
- I'm deleting this app
- I hoped I'd be able to login to my account and see my upcoming tickets like you can for Ticketmaster
- You'd think they'd try to have a competitive app but their competitors are blowing them out of the water
- Even my local theaters have better apps
- Made me lose aisle seats several times
- If you switch away from app (to look at seating chart) it discards the seats you were holding and makes you start again from scratch
- Must work your way through all the options repeatedly to get to the one you wanted, IF it is still there.
- DELETED.
- Just doesn't work
- Can't actually complete a transaction
- What's the point?
- Can't limit pricing
- Can't use interactive seating chart
- It is as poorly designed as the website.
Requested features
23 requests- Copy better ticketing apps
- Put purchased events on Home Screen
- Allow picking own seats
- Add tickets to Apple Wallet
- Integrate with Audience Rewards
Show 18 moreShow fewer
- Allow access to account/purchased tickets
- Add account integration
- Allow users to see purchased tickets
- Add seating chart option
- Allow users to see seat selection on seating chart
- Allow users to set up an account
- Add account login functionality
- Make app more functional
- Allow users to view tickets on phone
- Add interactive seating chart
- Allow users to limit pricing
- Fix app to allow ticket purchase
- Allow effective purchase with Amex/Audience Rewards
- Allow users to choose seats on a map
- Allow users to transfer downloads to phone
- Make app more competitive
- Add dark mode option
- Improve customer service experience
In-app purchases
Broadway.com
No in-app purchases
Telecharge Broadway Tickets
No in-app purchases
Questions
Is Broadway.com free?
Is Telecharge Broadway Tickets free?
Which has better reviews, Broadway.com or Telecharge Broadway Tickets?
Do Broadway.com or Telecharge Broadway Tickets have ads?
Which is updated more often, Broadway.com or Telecharge Broadway Tickets?
Other comparisons
