Broadway.com User Reviews

Customer Experience

Positive experience37.9% of reviews
Neutral5.7% of reviews
Negative experience56.3% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is Broadway.com Safe?

Broadway.com appears safe based on user ratings. AppsHunter Safety Score for Broadway.com is 94/100.

This assessment is based on 1,961 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 1,961 App Store ratings for Broadway.com.

Is Broadway.com Legit?

Broadway.com appears to be a legitimate app. AppsHunter Legitimacy Score for Broadway.com is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really great app!

I love broadway musicals!

i love this app

i’m a broadway nerd and this app is so helpful i love it

There is no option for an account. Tickets do not show up.

Poor app

Never buy on here it’s a scam

The tickets are legitimate. I would not recommend buying on this website or app because their fees are absolutely insane and you will save a ton just by buying from the official websites of shows

No tracking!!!!

I should not have to change my settings to keep this from happening!

Subpar

Someone gave me a gift voucher to use this up. I usually buy using a different app or directly at the website of the theater/show.
The options of tickets available were only the ones with restricted view, or very high. Even looking at different dates I was not able to find what I was looking for. At the end just got what was available and paid even more for the “handling fee”.
The seats were bad and I will never use this app again. I paid more than what I would have paid at the theater directly for the same seats.
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How Archaic Can You Get?!?

God awful app!! Unable to load Aladdin tickets on Broadway.com app or move tickets to Wallet feature on IPhone. Instead, as per phone rep, need to use my e-mail app to get access to tickets. How archaic can you get!!!
Yet, Broadway.com charged a 38% service and handling fee for the tickets.
Wake up Broadway.com, your app is stuck back in the 20th century!!!
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Disappointed

Not user friendly, poor design

10/10 makes my day

Who ever made this app: Raw next question

Scam website!!!!

Stay away from this website! They tried to fool me. I purchased 2 tickets and they didn’t send me any confirmation and verification codes. I called my bank and canceled it right away.

The payments are not working

Paying for musicals and shows don’t go through, get cancelled and are a huge waste of time. Ended up not going because of it.

Can’t access your tickets on the app

App is ok for choosing a show but it doesn’t store your tickets in the app, so you aren’t able to put them in your phone wallet. I had to print my tickets at home. Who does that anymore? Very inconvenient.

Can’t erase closed shows from saved menu

If you forget to remove show from your saved tab before it closes it’s their forever. Attempting to remove it will instead display an error

No saved tix?

The app should allow me to EASILY find my tickets that I purchased on it. Nope. Not available apparently.

No saved tix?

The app should allow me to EASILY find my tickets that I purchased on it.
Nope. Not available apparently.

Discrimination against tourist and scam

My grandma and mom bought me ticket to & Juliet as a surprise and had sent it to my email but so I didn’t see the ticket due to them changing the password my mom and grandma didn’t relize the system glitch the ticket to a past showing l we didn’t find out until i was at the theater.and the soundheim theater was a very unpleasant experience box office person was cussing as out and yelling as to buy new ticket amd now Broadway.com just feel like another scam website for New York
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Can’t find my tickets!

App is difficult to view purchased tickets

Reference site only

Can’t see your account. Can’t download your tix to wallet. No function really…just a TV Guide version of the shows

Buzz

Love everything about this app except how come I can’t find a way to get the Buzz to post as notifications to my phone?????

Love theater and musicals

I love theater so much