Comparison

Changi App vs TrekIT Passenger

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Changi App

This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.

Highlights
  • Real-time flight updates
  • Baggage tracking
  • Duty-free shopping
  • Attraction ticket booking
  • Parking information
  • Membership privileges
Read full description

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips! Key features: • Travel at ease with real-time flight updates, useful travel resources, and convenient services.  • Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel.  • Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel. • Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel.  • Learn about the latest happenings and promotions at Changi Airport and Jewel!

About

TrekIT Passenger

Book non-emergency medical transportation with ease. Select your pickup, drop-off, and desired time to find the best vehicle option. Offers real-time tracking and flexible payment methods.

Highlights
  • Book non-emergency medical transport
  • Select origin, destination, and time
  • Real-time location tracking
  • Flexible payment modes
  • Wide choice of vehicle classes
  • Secure data communication
Features
Read full description

TrekIT- A flexible app to book Non-Emergency Medical Transport With TrekIT booking a VEHICLE FOR YOUR Transportation needs is now simpler than ever before. By picking your preferred point of origin, destination, and time, TrekIT rapidly processes thousands of available options and picks the one that best suits you. TrekIT values privacy and ensures data, down to the last bit, is communicated through industry-standard secure channels. Along with real-time location tracking, you also have a choice of flexible payment modes. TrekIT, with its failsafe network, ensures accessibility from anywhere and anytime. You also have a wide choice of classes, that run from Cabs, Sedans, Sports Utility Vehicles, Wheel Chair Accessible Vehicles, Vans to Ambulatory, and Stretcher service vehicles, to pick from.

Screenshots

Changi App4 screens
TrekIT Passenger4 screens

Verdict

The call

The clearest difference is rating: Changi App at 4.6 against TrekIT Passenger's 2.7. Changi App also leads on ratings volume (1K vs 24) and update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Changi App holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Changi App has 1K ratings behind it against 24, so its average is the more settled of the two. Written reviews complicate that: 27% of Changi App's written reviews are positive against 29% of TrekIT Passenger's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Changi App ships an update fortnightly, TrekIT Passenger monthly. The most recent releases landed on September 26, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
Changi App versus TrekIT Passenger: the parameters behind the verdict, then further details
ParameterChangi AppTrekIT Passenger
PriceFreeFree
Rating4.6 (1K ratings) — better2.7 (24 ratings)
Positive reviews27.1% of reviews28.6% of reviews — better
Number of ratings1K — better24
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.5 — better15.6
Further details — not scored
Size234 MB81 MB
Age rating12+4+
DeveloperChangi Airport Group (Singapore)TrekCars

Customer experience

Changi App

All ratings1,032 ratings
Positive90.0%
Neutral2.8%
Negative7.2%
Written reviews240 reviews
Positive27.1%
Neutral10.4%
Negative62.5%

TrekIT Passenger

All ratings24 ratings
Positive33.3%
Neutral8.3%
Negative58.3%
Written reviews14 reviews
Positive28.6%
Neutral7.1%
Negative64.3%

Bugs and requests

Changi App

Reported bugs

3 issues
  • Frequent crashes and app failures
  • Login and account issues
  • Broken features like rewards redemption and parking access

Requested features

4 requests
  • Airport maps and terminal information
  • Improved flight search and tracking
  • Persistent login and session
  • Better UI and navigation

TrekIT Passenger

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Changi App

No in-app purchases

None

TrekIT Passenger

No in-app purchases

Questions

Is Changi App free?
Changi App is free to download, with no in-app purchases.
Is TrekIT Passenger free?
TrekIT Passenger is free to download, with no in-app purchases.
Which has better reviews, Changi App or TrekIT Passenger?
Changi App is rated higher. Changi App averages 4.6 out of 5 from 1K ratings, while TrekIT Passenger averages 2.7 from 24 ratings.
Do Changi App or TrekIT Passenger have ads?
Neither Changi App nor TrekIT Passenger shows ads.
Which is updated more often, Changi App or TrekIT Passenger?
Changi App ships an update fortnightly, and TrekIT Passenger monthly. Most recently, Changi App was updated on September 26, 2026 and TrekIT Passenger on September 23, 2026.

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