Changi App vs TrekIT Passenger
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Changi App
This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.
- Real-time flight updates
- Baggage tracking
- Duty-free shopping
- Attraction ticket booking
- Parking information
- Membership privileges
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Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips! Key features: • Travel at ease with real-time flight updates, useful travel resources, and convenient services. • Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. • Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel. • Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. • Learn about the latest happenings and promotions at Changi Airport and Jewel!
TrekIT Passenger
Book non-emergency medical transportation with ease. Select your pickup, drop-off, and desired time to find the best vehicle option. Offers real-time tracking and flexible payment methods.
- Book non-emergency medical transport
- Select origin, destination, and time
- Real-time location tracking
- Flexible payment modes
- Wide choice of vehicle classes
- Secure data communication
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TrekIT- A flexible app to book Non-Emergency Medical Transport With TrekIT booking a VEHICLE FOR YOUR Transportation needs is now simpler than ever before. By picking your preferred point of origin, destination, and time, TrekIT rapidly processes thousands of available options and picks the one that best suits you. TrekIT values privacy and ensures data, down to the last bit, is communicated through industry-standard secure channels. Along with real-time location tracking, you also have a choice of flexible payment modes. TrekIT, with its failsafe network, ensures accessibility from anywhere and anytime. You also have a wide choice of classes, that run from Cabs, Sedans, Sports Utility Vehicles, Wheel Chair Accessible Vehicles, Vans to Ambulatory, and Stretcher service vehicles, to pick from.
Screenshots
Verdict
The clearest difference is rating: Changi App at 4.6 against TrekIT Passenger's 2.7. Changi App also leads on ratings volume (1K vs 24) and update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Changi App holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Changi App has 1K ratings behind it against 24, so its average is the more settled of the two. Written reviews complicate that: 27% of Changi App's written reviews are positive against 29% of TrekIT Passenger's, so the app with the better star average is not the one people write more warmly about.
Changi App ships an update fortnightly, TrekIT Passenger monthly. The most recent releases landed on September 26, 2026 and September 23, 2026 respectively.
| Parameter | Changi App | TrekIT Passenger |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1K ratings) — better | 2.7 (24 ratings) |
| Positive reviews | 27.1% of reviews | 28.6% of reviews — better |
| Number of ratings | 1K — better | 24 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.5 — better | 15.6 |
| Further details — not scored | ||
| Size | 234 MB | 81 MB |
| Age rating | 12+ | 4+ |
| Developer | Changi Airport Group (Singapore) | TrekCars |
Customer experience
Changi App
TrekIT Passenger
Bugs and requests
Changi App
Reported bugs
3 issues- Frequent crashes and app failures
- Login and account issues
- Broken features like rewards redemption and parking access
Requested features
4 requests- Airport maps and terminal information
- Improved flight search and tracking
- Persistent login and session
- Better UI and navigation
TrekIT Passenger
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Changi App
No in-app purchases
TrekIT Passenger
No in-app purchases
Questions
Is Changi App free?
Is TrekIT Passenger free?
Which has better reviews, Changi App or TrekIT Passenger?
Do Changi App or TrekIT Passenger have ads?
Which is updated more often, Changi App or TrekIT Passenger?
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