My Shelter App vs DMEA | Elevate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
DMEA | Elevate
Manage your electric and internet services with this utility app. View billing history, make payments, and customize notifications for important updates. Enjoy secure 24/7 access to your account information.
- View billing history
- Manage recurring payments
- Pay bills directly
- Customize notification preferences
- Secure 24/7 account access
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Delta-Montrose Electric Association (DMEA) is the local electric cooperative providing reliable, safe, and affordable electric service to Montrose and Delta counties. Elevate Internet, DMEA’s fiber internet subsidiary also serves Montrose and Delta counties. Elevate delivers blazing fast internet speeds on an ultra-reliable fiber network – offering speeds up to 1 Gig (1,000 Mbps), 2 Gig (2,000 Mbps), 6 Gig (6,000 Mbps), and beyond. Also offers phone and television services. Additional features: Billing history – view your current balance, check payment history, manage recurring payments, and pay your bill directly from your mobile device. Notifications – customize your notification preferences and receive billing updates by email, text or both. Security – get peace of mind by knowing you have access and control over your accounts 24/7. You’ll never question what you owe or upcoming due dates again.
Screenshots
Verdict
My Shelter App and DMEA | Elevate both sit at 3.4 stars, but that hides the real split: 67% of DMEA | Elevate's written reviews are positive against 16% of My Shelter App's. My Shelter App's advantage is ratings volume (50 vs 13) and iOS requirement (14.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.4 for My Shelter App against 3.5 for DMEA | Elevate. Both are backed by a comparable volume of ratings — 50 and 13 respectively. Written reviews are what separate them: 16% of My Shelter App's written reviews are positive against 67% of DMEA | Elevate's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | My Shelter App | DMEA | Elevate |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) | 3.5 (13 ratings) — better |
| Positive reviews | 16.4% of reviews | 66.7% of reviews — better |
| Number of ratings | 50 — better | 13 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 33 MB | 29 MB |
| Age rating | 4+ | 17+ |
| Developer | Shelter Mutual Insurance Company® | Elevate Fiber |
Customer experience
My Shelter App
DMEA | Elevate
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
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- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
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- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
DMEA | Elevate
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
DMEA | Elevate
No in-app purchases
Questions
Is My Shelter App free?
Is DMEA | Elevate free?
Which has better reviews, My Shelter App or DMEA | Elevate?
Do My Shelter App or DMEA | Elevate have ads?
Which is updated more often, My Shelter App or DMEA | Elevate?
Other comparisons
