My Shelter App vs Northcentral
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
Northcentral
Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive push notifications, and stay connected via social media.
- Secure account access
- View bill and balance
- Make payments
- Schedule alerts and reminders
- Receive push notifications
- Social media connection
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Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications stay connected with us via facebook and twitter. Nearly everything you can do from our "Online Account Portal" can now be handled instantly whether you're at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: My Shelter App at 3.4 against Northcentral's 2.1. My Shelter App also leads on update cadence (every 2 months vs every 6 months) and ratings volume (50 vs 9). Northcentral's advantage is review sentiment (25% vs 16%) and iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Shelter App holds the better App Store score, 3.4 against 2.1. That said, the two scores are not equally well evidenced: My Shelter App has 50 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 16% of My Shelter App's written reviews are positive against 25% of Northcentral's, so the app with the better star average is not the one people write more warmly about.
My Shelter App ships an update every 2 months, Northcentral every 6 months. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.
| Parameter | My Shelter App | Northcentral |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) — better | 2.1 (9 ratings) |
| Positive reviews | 16.4% of reviews | 25.0% of reviews — better |
| Number of ratings | 50 — better | 9 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 174 MB |
| Age rating | 4+ | 17+ |
| Developer | Shelter Mutual Insurance Company® | Northcentral Mississippi Electric Power Association |
Customer experience
My Shelter App
Northcentral
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
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- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
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- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
Northcentral
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
Northcentral
No in-app purchases
