My Shelter App vs Hilliary CommandIQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
Hilliary CommandIQ
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Take control of your home Wi-Fi network with Hilliary CommandIQ. Hilliary Communciations customers are able to set up network security, parental controls, device management, guest networks and more with this easy-to-use mobile application.
Screenshots
Verdict
The clearest difference is iOS requirement: My Shelter App at 14.0 against Hilliary CommandIQ's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Shelter App ships an update every 2 months, Hilliary CommandIQ every 3 months. The most recent releases landed on October 23, 2026 and October 28, 2026 respectively.
| Parameter | My Shelter App | Hilliary CommandIQ |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) — better | — |
| Positive reviews | 16.4% of reviews | — |
| Number of ratings | 50 — better | — |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 33 MB | 113 MB |
| Age rating | 4+ | 4+ |
| Developer | Shelter Mutual Insurance Company® | Hilliary Communications LLC |
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
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- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
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- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
Hilliary CommandIQ
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
Hilliary CommandIQ
No in-app purchases
Questions
Is My Shelter App free?
Is Hilliary CommandIQ free?
Do My Shelter App or Hilliary CommandIQ have ads?
Which is updated more often, My Shelter App or Hilliary CommandIQ?
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