My Shelter App vs Bear Shield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
Bear Shield
Enhance organizational security with tools like a panic slider, tip submission, and a safety timer. This app provides an extra layer of protection for your community.
- Panic Slider
- Submit Tips
- Safety Timer
- Organizational Protection
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Use Bear Shield to add an additional layer of protection to your organization by utilizing tools such as: Panic Slider, Submit Tips and Safety Timer.
Screenshots
Verdict
The clearest difference is rating: Bear Shield at 4.8 against My Shelter App's 3.4. My Shelter App's advantage is ratings volume (50 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bear Shield holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: My Shelter App has 50 ratings behind it against 4, so its average is the more settled of the two.
My Shelter App ships an update every 2 months, Bear Shield every 4 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | My Shelter App | Bear Shield |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) | 4.8 (4 ratings) — better |
| Positive reviews | 16.4% of reviews | — |
| Number of ratings | 50 — better | 4 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 14.0 | 13.2 — better |
| Further details — not scored | ||
| Size | 33 MB | 42 MB |
| Age rating | 4+ | 17+ |
| Developer | Shelter Mutual Insurance Company® | Missouri State University |
Customer experience
My Shelter App
Bear Shield
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
Show 12 moreShow fewer
- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
Show 7 moreShow fewer
- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
Bear Shield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
Bear Shield
No in-app purchases
Questions
Is My Shelter App free?
Is Bear Shield free?
Which has better reviews, My Shelter App or Bear Shield?
Do My Shelter App or Bear Shield have ads?
Which is updated more often, My Shelter App or Bear Shield?
Other comparisons
