My Shelter App vs PDEC Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
PDEC Mobile
Manage your account details, view bills and balances, and make payments securely and quickly. Schedule alerts, receive push notifications, and access nearly all web portal features on the go.
- Secure account access
- View bill and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Receive push notifications
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: PDEC Mobile at 4.5 against My Shelter App's 3.4. PDEC Mobile also leads on iOS requirement (12.0 vs 14.0). My Shelter App's advantage is update cadence (every 2 months vs every 6 months) and ratings volume (50 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PDEC Mobile holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: My Shelter App has 50 ratings behind it against 8, so its average is the more settled of the two.
My Shelter App ships an update every 2 months, PDEC Mobile every 6 months. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.
| Parameter | My Shelter App | PDEC Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) | 4.5 (8 ratings) — better |
| Positive reviews | 16.4% of reviews | — |
| Number of ratings | 50 — better | 8 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Shelter Mutual Insurance Company® | Pemiscot Dunklin Electric Cooperative |
Customer experience
My Shelter App
PDEC Mobile
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
Show 12 moreShow fewer
- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
Show 7 moreShow fewer
- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
PDEC Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
PDEC Mobile
No in-app purchases
Questions
Is My Shelter App free?
Is PDEC Mobile free?
Which has better reviews, My Shelter App or PDEC Mobile?
Do My Shelter App or PDEC Mobile have ads?
Which is updated more often, My Shelter App or PDEC Mobile?
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