PineApp vs IMS Patient App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PineApp
This app provides a comprehensive healthcare experience, connecting you to your medical needs anytime, anywhere. Access virtual visits, manage appointments, review records, and handle billing, all from your mobile device.
- On-demand virtual visits 24/7
- Digital registration and check-in
- Pre-populated forms for quick visits
- Review medical records and test results
- Self-scheduling and appointment management
- Appointment and medication reminders
- In-app bill payment
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The PineApp is revolutionizing the way you experience healthcare, putting you at the center and everything you need at your fingertips, keeping you connected to your healthcare everywhere you go. PineApp offers the following features to save you time, so you can focus on being healthy; • Initiate a virtual visit on demand, 24/7 • With your permission, PineApp integrates with HealthKit and Apple Health data to help your provider give you the best care • Minimize wait time with digital registration and check in for urgent care • After completing your profile, breathe a sigh of relief with pre-populated forms on subsequent visits • Easily and quickly review medical records, test results and immunizations • Skip the phone call with self-scheduling and management of primary care appointments • Never miss appointments or a medication dose again with fast and easy reminders • Save a stamp with in-app bill view and pay • Easy log-in using face ID, Touch ID or a passcode • New features are being released regularly, so be sure to update your app to have access to latest and greatest • Have a suggestion? Let us know right inside the app!
IMS Patient App
Manage your healthcare journey with this app. Access health records, schedule appointments, request prescription refills, and pay bills securely. It offers virtual visits and direct messaging with your provider, all while ensuring HIPAA compliance.
- Access health records
- Request appointments
- Send prescription refill requests
- Pay bills securely
- Virtual visits
- Secure messaging with provider
- View shared documents and forms
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IMS PatientApp is a mobile application that empowers patients to take charge of their healthcare process. With this app, patients can access their health records, request appointments, send prescription refill requests, and even pay their bills. PatientApp is fully HIPAA compliant, to ensure that your health information is protected and secure. Key Features enables your patients to: • Appointments: Request appointments, view past and future appointment details • Health Records: Access comprehensive health records at the fingertip • Documents: View shared by the provider • Forms: View and sign forms conveniently • Prescriptions: Send refill requests and view your list of active prescriptions. • Televisit: Request and launch a virtual visit/remote consultation • Billing: View billing statements, save card details and pay balance securely • Messages: Send messages to your provider and other clinical staff, quickly & securely. • Barcode: Generate a barcode to use at the Auto Check-In kiosk • Photo Module: Upload aliment images to keep the provider posted • Spanish language: Enjoy all the functionality of PatientApp in the Spanish language • Today’s Visit: View the current day appointment details, check in with the QR code or proximity beacons, verify demographics, sign forms, and also pay bills • ART Calendar: View the ART calendar at one click for fertility patients • Spanish Interface: Choose the Spanish language interface option Get started with IMS PatientApp. Contact your healthcare provider to get your access credentials.
Screenshots
Verdict
The clearest difference is rating: PineApp at 4.8 against IMS Patient App's 2.0. PineApp also leads on review sentiment (55% vs 13%) and ratings volume (9.4K vs 54). IMS Patient App's advantage is iOS requirement (13.0 vs 15.5.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PineApp holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: PineApp has 9.4K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 55% of PineApp's written reviews are positive against 13% of IMS Patient App's.
PineApp ships an update every 3 weeks, IMS Patient App every 6 weeks. The most recent releases landed on September 22, 2026 and August 3, 2026 respectively.
| Parameter | PineApp | IMS Patient App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.4K ratings) — better | 2.0 (54 ratings) |
| Positive reviews | 55.0% of reviews — better | 13.3% of reviews |
| Number of ratings | 9.4K — better | 54 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 52 MB |
| Age rating | 4+ | 17+ |
| Developer | Baptist Health South Florida | Meditab Software Inc. |
Customer experience
PineApp
IMS Patient App
Bugs and requests
PineApp
Reported bugs
5 issues- Login issues and inability to reset passwords
- Persistent notification badges with no new content
- Failure to upload or update insurance information
- Inconsistent performance across different devices
- Inability to access diagnostic reports and images
Requested features
6 requests- Calendar integration for appointments
- Improved messaging and communication with providers
- Expanded access to medical records and test results
- Enhanced security and privacy features
- Streamlined navigation and user interface
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- Ability to manage multiple patient profiles
IMS Patient App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PineApp
No in-app purchases
IMS Patient App
No in-app purchases
Questions
Is PineApp free?
Is IMS Patient App free?
Which has better reviews, PineApp or IMS Patient App?
Do PineApp or IMS Patient App have ads?
Which is updated more often, PineApp or IMS Patient App?
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