Comparison

PineApp vs IMS Patient App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PineApp

This app provides a comprehensive healthcare experience, connecting you to your medical needs anytime, anywhere. Access virtual visits, manage appointments, review records, and handle billing, all from your mobile device.

Highlights
  • On-demand virtual visits 24/7
  • Digital registration and check-in
  • Pre-populated forms for quick visits
  • Review medical records and test results
  • Self-scheduling and appointment management
  • Appointment and medication reminders
  • In-app bill payment
Features
Read full description

The PineApp is revolutionizing the way you experience healthcare, putting you at the center and everything you need at your fingertips, keeping you connected to your healthcare everywhere you go. PineApp offers the following features to save you time, so you can focus on being healthy; • Initiate a virtual visit on demand, 24/7 • With your permission, PineApp integrates with HealthKit and Apple Health data to help your provider give you the best care • Minimize wait time with digital registration and check in for urgent care • After completing your profile, breathe a sigh of relief with pre-populated forms on subsequent visits • Easily and quickly review medical records, test results and immunizations • Skip the phone call with self-scheduling and management of primary care appointments • Never miss appointments or a medication dose again with fast and easy reminders • Save a stamp with in-app bill view and pay • Easy log-in using face ID, Touch ID or a passcode • New features are being released regularly, so be sure to update your app to have access to latest and greatest • Have a suggestion? Let us know right inside the app!

About

IMS Patient App

Manage your healthcare journey with this app. Access health records, schedule appointments, request prescription refills, and pay bills securely. It offers virtual visits and direct messaging with your provider, all while ensuring HIPAA compliance.

Highlights
  • Access health records
  • Request appointments
  • Send prescription refill requests
  • Pay bills securely
  • Virtual visits
  • Secure messaging with provider
  • View shared documents and forms
Features
Read full description

IMS PatientApp is a mobile application that empowers patients to take charge of their healthcare process. With this app, patients can access their health records, request appointments, send prescription refill requests, and even pay their bills. PatientApp is fully HIPAA compliant, to ensure that your health information is protected and secure. Key Features enables your patients to: • Appointments: Request appointments, view past and future appointment details • Health Records: Access comprehensive health records at the fingertip • Documents: View shared by the provider • Forms: View and sign forms conveniently • Prescriptions: Send refill requests and view your list of active prescriptions. • Televisit: Request and launch a virtual visit/remote consultation • Billing: View billing statements, save card details and pay balance securely • Messages: Send messages to your provider and other clinical staff, quickly & securely. • Barcode: Generate a barcode to use at the Auto Check-In kiosk • Photo Module: Upload aliment images to keep the provider posted • Spanish language: Enjoy all the functionality of PatientApp in the Spanish language • Today’s Visit: View the current day appointment details, check in with the QR code or proximity beacons, verify demographics, sign forms, and also pay bills • ART Calendar: View the ART calendar at one click for fertility patients • Spanish Interface: Choose the Spanish language interface option Get started with IMS PatientApp. Contact your healthcare provider to get your access credentials.

Screenshots

PineApp4 screens
IMS Patient App4 screens

Verdict

The call

The clearest difference is rating: PineApp at 4.8 against IMS Patient App's 2.0. PineApp also leads on review sentiment (55% vs 13%) and ratings volume (9.4K vs 54). IMS Patient App's advantage is iOS requirement (13.0 vs 15.5.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PineApp holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: PineApp has 9.4K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 55% of PineApp's written reviews are positive against 13% of IMS Patient App's.

UpkeepUpdate frequency

PineApp ships an update every 3 weeks, IMS Patient App every 6 weeks. The most recent releases landed on September 22, 2026 and August 3, 2026 respectively.

Scorecard4 real differences · 6 level
PineApp versus IMS Patient App: the parameters behind the verdict, then further details
ParameterPineAppIMS Patient App
PriceFreeFree
Rating4.8 (9.4K ratings) — better2.0 (54 ratings)
Positive reviews55.0% of reviews — better13.3% of reviews
Number of ratings9.4K — better54
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.5.013.0 — better
Further details — not scored
Size104 MB52 MB
Age rating4+17+
DeveloperBaptist Health South FloridaMeditab Software Inc.

Customer experience

PineApp

All ratings9,447 ratings
Positive95.8%
Neutral1.4%
Negative2.8%
Written reviews280 reviews
Positive55.0%
Neutral12.9%
Negative32.1%

IMS Patient App

All ratings54 ratings
Positive22.2%
Neutral3.7%
Negative74.1%
Written reviews30 reviews
Positive13.3%
Neutral6.7%
Negative80.0%

Bugs and requests

PineApp

Reported bugs

5 issues
  • Login issues and inability to reset passwords
  • Persistent notification badges with no new content
  • Failure to upload or update insurance information
  • Inconsistent performance across different devices
  • Inability to access diagnostic reports and images

Requested features

6 requests
  • Calendar integration for appointments
  • Improved messaging and communication with providers
  • Expanded access to medical records and test results
  • Enhanced security and privacy features
  • Streamlined navigation and user interface
Show 1 more
  • Ability to manage multiple patient profiles

IMS Patient App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PineApp

No in-app purchases

None

IMS Patient App

No in-app purchases

Questions

Is PineApp free?
PineApp is free to download, with no in-app purchases.
Is IMS Patient App free?
IMS Patient App is free to download, with no in-app purchases.
Which has better reviews, PineApp or IMS Patient App?
PineApp is rated higher. PineApp averages 4.8 out of 5 from 9.4K ratings, while IMS Patient App averages 2.0 from 54 ratings.
Do PineApp or IMS Patient App have ads?
Neither PineApp nor IMS Patient App shows ads.
Which is updated more often, PineApp or IMS Patient App?
PineApp ships an update every 3 weeks, and IMS Patient App every 6 weeks. Most recently, PineApp was updated on September 22, 2026 and IMS Patient App on August 3, 2026.

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