Three vs My Talkmobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Head to head
About
Three
Easily manage your mobile and broadband plans. Track usage, view bills, top up accounts, and access exclusive offers. Set up and manage your broadband with helpful tools.
Highlights
- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support
Features
Read full descriptionHide full description
The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
About
My Talkmobile
Manage your mobile service easily with this app. Track your data, calls, and texts in real time, view bills, and update your account details. It provides convenient on-the-go access to your usage and payment information.
Highlights
- Real-time usage tracking
- Monthly allowance refresh dates
- Add extra data
- View recent bills
- Manage payments
- Edit personal details
Features
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Stay in control of your Talkmobile account with on-the-go access to all your usage and bills. The Talkmobile app helps you to: - Keep track of your data, calls and texts in real time - See when your monthly allowances refresh - Add more data when you need it - View you recent bills - Manage payment details and make payments - Edit your personal details and preferences - Get answers to useful FAQ's You'll need your Talkmobile My Account e-mail and password to login for the first time.
Screenshots
Three4 screens
My Talkmobile3 screens
Verdict
The call
The clearest difference is ads: My Talkmobile at none against Three's shown. My Talkmobile also leads on monetization model (free vs free with in-app purchases) and review sentiment (36% vs 18%). Three's advantage is ratings volume (1.1K vs 7) and update cadence (every 2 weeks vs every 2 months). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
CostPrice · In-app purchases · Ads · Monetization
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ReceptionRating · Positive reviews · Number of ratings
On the App Store both sit at effectively the same score — 4.4 for Three against 4.3 for My Talkmobile. That said, the two scores are not equally well evidenced: Three has 1.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 18% of Three's written reviews are positive against 36% of My Talkmobile's.
UpkeepUpdate frequency
Three ships an update every 2 weeks, My Talkmobile every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.
Scorecard5 real differences · 5 level
| Parameter | Three | My Talkmobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.1K ratings) — better | 4.3 (7 ratings) |
| Positive reviews | 18.0% of reviews | 35.6% of reviews — better |
| Number of ratings | 1.1K — better | 7 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 193 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | Talkmobile Limited |
Customer experience
Three
All ratings1,119 ratings
Positive85.2%
Neutral3.4%
Negative11.4%
Written reviews959 reviews
Positive18.0%
Neutral5.0%
Negative77.0%
My Talkmobile
All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews101 reviews
Positive35.6%
Neutral14.9%
Negative49.5%
User reviews
Three
From 1.1K App Store ratingsWhat we love
- 👍 Easy to use
- ✨ Reliable service
- 💰 Good value
- 🌍 Excellent roaming coverage
Room to improve
- 🔧 Buggy app
- 📶 Poor network coverage
- 🤖 Unhelpful customer service
- 💸 Overcharging issues
- 🔒 Security concerns
My Talkmobile
From 7 App Store ratingsWhat we love
- 👍 Easy to navigate and use
- 👍 Clear and pleasant interface
- 👍 Good value for money
- 👍 Provides detailed usage information
- 👍 Includes eSIM functionality
Room to improve
- 🐛 Frequent logouts
- 🐛 Login issues
- 🐛 Slow app performance
- 🐛 Inconsistent emails
- 🐛 No bill payment option
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
My Talkmobile
Reported bugs
288 issues- App keeps logging out
- Face ID/Touch ID not working
- App crashes on login/homepage
- Registration process resets
- Security codes become invalid
Show 283 moreShow fewer
- App doesn't stay logged in
- Cannot add more than one mobile account
- App doesn't load create account page
- App wipes details when switching apps
- Login process is rubbish
- App freezes during payment
- Face ID prompts are frustrating
- Repeated Face ID prompts
- Account locked message
- Too many login attempts message
- App doesn't recognize fingerprint login after update
- App crashes on selection
- Password resets not recognized
- Application error message
- App crashes after login
- App crashes after update
- App crashes at point of login details recognized
- App doesn't get updates or bug fixes
- Cannot use Face ID and keep logged in simultaneously
- App is stuck in an infinite loading loop
- Boosted data only lasts seven days
- App doesn't save payment details
- App is slow and outdated design
- App doesn't provide real breakdown of bills
- SMS One-Time Authentication Codes are fine, but repeated Face ID prompts are frustrating
- App doesn't stay logged in for longer than a couple of hours
- App is ridiculously hard to access
- App signs me out every time
- Password requirement is complex
- Cannot reset password when locked out
- Doesn't give option to save credentials or sign in with Face ID
- App was working smoother before the July update
- Main problem is having to log back in all the time
- Persistent issues with the app failing to keep me logged in
- Every time I want to check my account, I find myself needing to sign in again and reject cookies
- The suggestion to delete and reinstall the app did not resolve the problem
- I can’t log in for love nor money to web or app
- Customer service could not be worse
- It takes ages to fill in their forms
- I have had to do it 6 times this evening as they just cut you off when they can’t resolve your issue
- Always asks for password
- Always locks me out
- Never saves password or enables Face ID
- Keeps logging me out so I have to re-enter user and password
- Impossible to add more than one mobile account
- When trying to create an account. It just loads and doesn’t get past that
- There is still no way to see your data usage over the past year, say, at a glance
- App doesn’t stay logged in for longer than a couple of hours and awful slow outdated design
- You can’t really do much on the app
- You can’t update your mobile number
- It’s a nice little app which shows you all you need to know - once you're logged in
- The problem is that it keeps logging me out even though I have Face ID turned on so I have to keep entering my password every time
- Which I often don't have to hand and which I can't remember - does anyone remember 300 passwords?
- Destroys the object of Face ID on my iPhone 15 running iOS18
- Would be nice if when you set up Touch ID it would actually work!
- This app’s security is ridiculous
- Every time I try to log in I need to re enter my email and password and I can’t never remember the password bec of the stupid password requirements
- I only want to check how much data I have used!!!
- It shouldn’t log you out every time and there should be an easier way to access your account
- I fill in my mobile number,name, post code and email address but if I switch away from the app to generate a password in my password manager or receive the code sent via text message, it wipes out all of the details when I swap back to the app
- I then fill in all of the details again, it generates a new security code sent via text message, I go to read the text message and when I return to the app it wipes my personal details again
- Sick in a loop...
- Who tests this rubbish?
- The app once in is ok very simple but fine
- My issue is Face ID always asks do you want to use it but has to send a text so not worth having
- Well, no problem getting the app on apple, registering is another issue altogether
- Fill in the details, wait for a text, which it sends then you enter the code
- The only issue is that to check the text you need to leave the app, even with it in the background running, it clears all the values when you go back and you have to start again!
- And again and again!
- Poor programming, this needs fixing
- Cannot comment yet on the app as I cannot get to even use it so first hurdle is a deal breaker
- My credit score has been damaged because I missed a payment of 2* £8 for 2 months
- Every time I saved my account details it didn’t register them and I confirmed them in metro bank and Santander and neither worked
- One day it miraculously worked but it was too late
- I got two phone calls that instructed me what to do and it didn’t work after following all their instructions
- Really stupid service/ system
- Should be ashamed
- Annoying that you cannot track all of the accounts you have on the same App
- In this day and age to develop such a poor application is quite shocking
- Every time I go to login even when I turn faceID on it still has to take me through email, password and security process
- Very frustrating
- Please get this sorted!!!
- The functionality is limited compared to the web site
- Don’t even try to ask for PAC as it will never work
- Need to login + verification code every single times so annoying
- I’ve downloaded the app to my phone, filled the details in to register and had the code sent
- However, to get the code I have to switch to Messages and when I jump back the page resets and I have to fill my details out again
- I’m just going round in a loop with no way to register
- So I dutifully updated the app
- It no longer recognised my fingerprint login
- Forgotten password- of course I have I always use my fingerprint
- Why can’t you remember it?
- 10 tedious minutes later I’ve updated my password (which I will obviously now forget)
- I’ll try to remember not to update the app next time
- Every time I try to register it wants to send me a security code via text but as soon as I leave the screen to access the text message it takes me back to the start of registration with blank fields again
- Round and round in circles, total waste of time & effort
- Gave them the pac code and on the day they closed the previous supplier but didn’t change my number over to the new sim until about 7 hours after the closure so I had no way of receiving calls or text messages
- When finally done WiFi calling didn’t work and I got a message saying if I wanted WiFi calling on my account I had to contact talk mobile (something I’ve never had to do with previous suppliers)
- They assured me it would be sorted that day
- So I gave them that day and they still didn’t fix it so I’ve now terminated the contract after the mess and joined another supplier and while I wait for the new SIM card to arrive the WiFi calling is still not fixed
- Can’t even register
- Wants me to put in a code that it texts me but every time I switch apps to get the code it resets the registration and the code becomes invalid
- Really inspiring…NOT!
- Once you get to the text message 6-digit code… message us received but if you leave the app to read the message code it resets the application!
- It’s also not compatible with OS on iPhone which means the auto-copy function doesn’t read the text message
- Making it impossible
- Needs a bug fix
- Cannot register on the app because the registration page refreshes when switching to the messages app to pick up the security code
- Security code doesn’t appear on the keyboard as with other apps
- iPhone 15 pro max, IOS 17.4
- Just tried to register
- I fill in the form then my security code arrives and after viewing it my info disappears from the form
- First time experience with the brand
- Not a good start
- Having started a contract with Talkmobile
- I downloaded the Talkmobile app to my apple phone
- I was required to register my phone number and personal details including a new password
- On completing this form I pressed continue and was sent to a new page where I would have to enter a security code sent to me by text
- On arrival of the text I swiped the page across to get my code from my text message app, I then swiped back to the talkmobile app to enter the code but found that all of my personal details had been wiped clean and therefore i had to start the process again
- I have given up after attempting this process four times
- I cant rate the app because i can’t get on it!!
- An ideas please??
- Better than the old one but doesn’t seem to support customers with multiple numbers, it only works for one number
- You need to fix your app
- When paying your bill with bank verification, the app goes back to the main screen and you’re unable to pay your bill over the app
- Fix this!
- To get a new password you need to input a talkmobile number, but I have multiple devices so that never works for me
- The app is not thought through at all
- Will need to drop my subscription now
- The app is trash
- Can’t do anything as it logs you off on every step
- Turning Face ID doesn’t work as it logs you off on next page and still have to log in with email + password + text message every time
- The new app is better than the old one but still has issues
- It logs you out for no apparent reason so is cumbersome to use
- It also seems to lose track of when my allowance renews so again not very good
- The app is fine, however the Face ID login never works - keeps saying my account is locked (which it isn’t)
- Happens for all three family accounts I have on different phones
- Quite annoying to have to go through the login issue every time I want to use the app despite having Face ID login activated
- UPDATE: log in issues seem to be sorted for now so have upgraded my rating
- EVERYTIME I try to log in it says “ locked out off account”
- Either that or “too many attempts to log in”
- Face recognition NEVER works
- Has to send a text link to log in
- Utter RUBBISH
- The App logs me out every time despite being set to Face ID…repeat message appears “too many login attempts…
- Seems to be a case of poor app development and lack of testing
- I don’t know why this app from a mobile phone company can’t get an app right
- Using Touch ID it should log in straight away, not show a warning message that says “too many login attempts” only to put in my details again, get presented with “enable Touch ID” again and the a OTAC every time…
- So frustrating… come on Talk Mobile, fix these issues😡
- The face Id does not work
- “Customer Support “ wastes time by giving excuses
- I will be moving to EE in December
- Keep saying my account is locked, because because of too many attempts, but if you turn off face recognition log back in normally let you in sort it out!!
- After I login I click the data usage button and it logs me out and says my account is locked
- So I log back in and try again and it says the same
- It’s fine if I don’t hit the data usage button but pretty annoying
- Fix it or don’t but you’ll end up losing customers with this amateur app
- Regret switching from Vodafone to talk mobile
- Data is slow and intermittent
- The app rarely ever works
- Always problems loading and logging in
- Never been able to log in
- Constantly tells me to many attempts to log in even though I tried once after 3 months and to change password you go round in circles
- It will never get fixed reading comments so it’s time to shift provider
- App looks good overall, but whenever I want to check my account after enabling Face ID, it doesn’t Login and says my password has been entered too many times etc
- Lets me login as normal with email address and password without reseting my password
- Could be a iPhone 15 Bug maybe, but yeah
- Just a bit inconvenient logging in and waiting for a text code etc
- Every single time I open the app I get an error saying I’ve been logged out for repeated log-in failures and it forces me to log on with my full user name and password, then it generates a one-time code and I’m in
- It then asks me if I want to use Face ID for future log ins
- It doesn’t matter if I say yes or no, I always get the same error when I next open the app, even if it’s only 5 minutes later
- Frustrating!
- Once you get in, the app is clear, simple and well laid out
- It does everything you want a no-frills phone contract app to do and nothing more
- The problem is getting in
- Face ID doesn’t work - ‘too many attempts’ error message every time, so full login and security code required every time
- Apart from that, it seems to function well
- Despite using FaceID when logging in
- I keep having to enter my username and password when opening the app!
- Why do you need two factor verification it is not a banking app!!
- And always logging out even though it shouldn’t
- Change all IT department please
- Absolute load of crap!
- I can’t log into the app- haven’t been able to for about 2 years
- I’m still on 3G-which was ment to change to 4g automatically?& never did?
- I wouldn’t recommend talk mobile & I’m going to stop using it asa I find something that suits me with good deals
- I loved talk mobile at first, It was great!
- Gone down hill like everything else!!!!
- Bloody hell enter a nickname for this review? But they are all taken- they make everything so difficult!
- Let’s try another 100 names that mean f all………
- Whenever I load the app, I am stuck in an infinite endless loading loop
- Prior the update the app had nothing wrong with it and you could see the exact number of data you have left
- Eg 3500mb (3.5 ish GB) now it only shows single numbers (3GB)
- New updated app so much better than old version
- App overall is ok - it’s a pain having to have a text sent every time I log in
- It should remember my device so that only a password is enough for login after one successful text
- Otherwise, the app does everything I need it to do
- Trying to use maps for satnav on mobile data alone just doesn’t work
- Need to be connected to Internet via WiFi!
- Sad
- Really annoying that you have to receive a verification text at every log in
- Never known that happen with any other utility or app I’ve ever used
- You’re better off using the website which has more features than this too
- Good app for checking your data allowance thats all you need
- But cant understand what the authentication log in is about?
- Only data app plz can you turn this feature off!😊
- It would good if you could pay your bill on the app
- Also it would be good you could see or get notification that your bill has been paid
- My App Store is for US region but i live in UK, signed up for talk mobile at my local Vodafone store so far this has been a better a choice than giffgaff that uses 02 lines
- I’ve used Talkmobile service multiple times they’ve helped me out easily and fast excellent service A++
- The app keeps logging me out even when I’ve selected it to keep me logged in
- Also you can’t touch both use Face ID and keep me logged in
- It’s one or the other
- Checkboxes imply that that both can be checked
- That’s a dark pattern right there
- It gets tiring having to enter the passcode each time
- The app also doesn’t get updates or bug fixes
- At the time of writing this review the app was last updated ten months ago
- I looked everywhere for a good deal!
- I wanted data at acceptable speed and amount, unlimited calls and texts
- This is perfect!
- Sadly no information about starting up an online account
- Nowhere did I read I had to ring up for help
- Thankfully a wonderful man talked me the other process and I hope I’m now up and running!
- I have my wife’s & my own number under this singular app
- Really good as we log in regularly on our individual devices to check how much data we have available noting the live updates
- No issues whatsoever with the app
- This app is absolutely useless not been able to log in for about a year and a half
- First thought it was a bug so I left it for 2 months re downloaded still wasn’t working called up the service team (great customer service) we reset everything but it was still not working
- I can’t be the only 1
- Why, when logging using Touch ID do you still ask for a text verification number to be entered?
- Totally pointless
- I’m my bank accepts Touch ID as being secure, surely a mobile phone company can accept it as well
- This app has had many problems although they have gotten better
- My only nag is the two factor authentication
- It’s an app to check your allowance not a banking app why is it needed and better yet why can’t I turn it off?
- The 2FA sometimes glitches too and says it’s invalid which means I have to restart the app and do the process again just to check how much data I have
- Would be nice to have an option where I don’t need a password at all or at least just be able to use my face without the 2FA
- Sort it out
- Really pleased with my talk mobile sim as I didn’t need a hand set and was fed up of paying over £50 a month for a service that I hardly used
- Talkmobile is perfect if you just want to have a mobile for basis needs at a low low monthly cost & if you need extra services you can just add them on later
- Love it and thank you for sorting me & my daughters mobile monthly needs we saved a fortune on wasted services between us & now have just what we need
- Thank you
- Excellent network coverage
- Good service when I’ve called them
- Very good value
- What’s not to like!
- So it shows the information that you would want but if you use FaceId then you have to close the app and re open it otherwise you won’t get the latest information
- Can this issue be looked into please
- I don’t often use the app
- However, when I do need to, it has usually logged me out, even though I have tagged the portion to stay signed in
- When I try to sign it tells my details are invalid and, if I manage to get that far, the app crashes just when it’s loading my account data
- Come on guys, you provide a fantastic product for mobile users but your app and tech back-up leave a lot to be desired
- It’s not a deal breaker for me, because the product and price are perfect for my means and needs, but it would be nice to have operational apps
- App crashes on selection on both iPad and iPhone - power off, delete App does not solve problem
- This needs urgent fix ASAP
- Possibly the worst app ever
- Constantly crashes
- Password resets not recognised
- It’s like Vodafone have designed something shockingly awful to make you go back to the 4x over priced parent brand without realising other budget mobile providers like gift gaff have great easy to use apps 🤦♂️
- Simply unacceptable Oxfordian74
- I download the app- all is fine
- I log in then it crashes just as it is about to go to the home page
- I restart my phone and try to open the app again, however it crashes straight away
- Then i try uninstalling and reinstalling the app however as soon as i log in the same problem happens!
- Please fix this issue!
- App worked well for almost a year
- Since September 2021, the App crashes at point of login details recognised
- Deleting and reinstalling App, and powering phone on and off doesn’t change anything
- The Talkmobile chat service advise I can still use the online account access via the web page
- As such, no confidence that the problem is being looked at by the App developer
- Worked well for a month ish after that month every time I opened the app it crashed
- I uninstalled it and reinstalled it and it carried on crashing...?!?!
- Hi, the app is crashing right after login to my account
- Please update or fix the issue
- I am using iPhone XR with iOS 14.8
- I am at a loss as to why if you buy boosted data or minutes why they only last seven days
- Is there a sell by date or something?
- On the extremely rare occasions I use all of my data I would like to be able to boost my data without losing any unused seven days later
- The only reason I ran out this month is I forgot to switch roaming off and my Bluetooth connection in my car downloaded all of my music from iTunes
- Used to work but now I get the ‘Application error’ message each tIme
- Seems no effort has been made to keep the app up to date
- This is really easy to use but I do wish it had a bit more functions on it, but so far so good
Requested features
10 requests- Remember login credentials
- Dark mode option
- Auto sign out setting
- Ability to see data usage over the past year
- Update app to show when bill is paid
Show 5 moreShow fewer
- Turn off two-factor authentication
- Add more functions to the app
- Enable 4G calling
- Option to not need a password at all
- Add chat facility
In-app purchases
None
Three
No in-app purchases
None
My Talkmobile
No in-app purchases
Questions
Is Three free?
Three is free to download, with no in-app purchases.
Is My Talkmobile free?
My Talkmobile is free to download, with no in-app purchases.
Which has better reviews, Three or My Talkmobile?
Three is rated higher. Three averages 4.4 out of 5 from 1.1K ratings, while My Talkmobile averages 4.3 from 7 ratings.
Do Three or My Talkmobile have ads?
Three shows ads; My Talkmobile does not.
Which is updated more often, Three or My Talkmobile?
Three ships an update every 2 weeks, and My Talkmobile every 2 months. Most recently, Three was updated on September 25, 2026 and My Talkmobile on September 22, 2026.
