Three vs My BT App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Three
Easily manage your mobile and broadband plans. Track usage, view bills, top up accounts, and access exclusive offers. Set up and manage your broadband with helpful tools.
- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support
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The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
My BT App
Manage your telecommunications services conveniently from your mobile device. Perform self-care actions, access wallet services, and manage your subscriptions all in one place.
- Self-care actions
- B-wallet services
- E-load functionality
- Activate/deactivate services
- Manage subscriptions
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Now carry out a bunch of actions(BT self-care, B-wallet services, E-load, active & deactivate services and much more) at the tips of your fingers. Download now to enjoy all the services in a single app
Screenshots
Verdict
The clearest difference is rating: Three at 4.4 against My BT App's 2.2. Three also leads on ratings volume (1.2K vs 16) and review sentiment (18% vs 0%). My BT App's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Three holds the better App Store score, 4.4 against 2.2. That said, the two scores are not equally well evidenced: Three has 1.2K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 18% of Three's written reviews are positive against 0% of My BT App's.
Three ships an update every 2 weeks, My BT App every 5 weeks. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.
| Parameter | Three | My BT App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.2K ratings) — better | 2.2 (16 ratings) |
| Positive reviews | 17.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.2K — better | 16 |
| Update frequency | Every 2 weeks — better | Every 5 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 198 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | Bhutan Telecom Ltd. |
Customer experience
Three
My BT App
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
My BT App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Three
No in-app purchases
My BT App
No in-app purchases
