True vs Hafele Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
True
Manage all your services with one login, including bill payments, balance checks, and usage monitoring. Customize your experience with add-on services and earn points for exclusive discounts. An AI assistant provides 24/7 support for all your needs.
- Single login for all services
- Bill payment and balance checking
- Usage monitoring
- Customizable add-on services
- Earn and redeem loyalty points
- 24/7 AI assistant support
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More convenience! Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring. More choices! Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance. More enjoyment! Collect True dtac points and redeem exclusively discount on everything from trips to treats. More confidence! Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
Hafele Access
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we can provide a Bluetooth key to replace the traditional physical key. You can also generate new Bluetooth keys or keyboard passwords and send them to the visitors via phone, to remotely control your locks. Meanwhile, this App can record all the operations of whoever gets in/out via Bluetooth key and keyboard password.
Screenshots
Verdict
The clearest difference is update cadence: True at every 11 days against Hafele Access's every 35 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
True ships an update every 11 days, Hafele Access every 35 months. The most recent releases landed on October 14, 2026 and September 27, 2026 respectively.
| Parameter | True | Hafele Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.3K ratings) — better | — |
| Positive reviews | 18.4% of reviews | — |
| Number of ratings | 1.3K — better | — |
| Update frequency | Every 11 days — better | Every 35 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod, Apple Watch — better |
| Requires iOS | 14 | 13.0 — better |
| Further details — not scored | ||
| Size | 225 MB | 399 MB |
| Age rating | 4+ | 4+ |
| Developer | TRUE CORPORATION PUBLIC COMPANY LIMITED | Hafele (Thailand) Ltd |
Bugs and requests
True
Reported bugs
4 issues- Login issues and account management problems
- Inconsistent app performance and functionality
- Incompatibility with newer iOS versions
- Incorrect or missing billing and usage data
Requested features
4 requests- Improve English language support
- Streamline bill payment process
- Provide detailed usage and billing information
- Enhance customer support channels
Hafele Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
True
No in-app purchases
Hafele Access
No in-app purchases
