Comparison

AT&T Office@Hand vs Elevate UC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AT&T Office@Hand

This cloud-based communication platform unifies phone calls and video meetings for teams. It offers HD VoIP calling, SMS, and online fax with advanced call routing and customizable settings. Enjoy high-quality video collaboration for up to 200 participants, with screen sharing capabilities.

Highlights
  • Unified cloud-based communications
  • HD VoIP calling and SMS
  • Online fax capabilities
  • Video meetings for up to 200 participants
  • Screen sharing from mobile or desktop
  • Advanced call routing and controls
Features
Read full description

AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond. Cloud Phone: Do business anywhere you go • Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax. • Customize settings and notifications, such as office hours and ringtones. • Route calls with advanced call controls, like call switch, transfer, and park. • Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call. Video Meetings: A complete video collaboration solution • Enjoy HD quality video meetings for up to 200 participants*. • Easily share screens from mobile or desktop. • Get more control over meetings with advanced in-meeting host and attendee features. *meeting capacity is dependent on AT&T Office@Hand edition

About

Elevate UC

This app transforms your mobile device into a comprehensive business communication hub. Make calls, send messages, join meetings, and manage voicemails from anywhere. It integrates your business phone number and offers AI assistance for enhanced productivity.

Highlights
  • Place and receive business calls
  • Real-time team chat and messaging
  • Host and join meetings
  • Voicemail transcription
  • AI Assistant for task simplification
  • Call transfers and forwarding
  • Synchronized corporate contact list
Features
Read full description

Elevate UC 4+ Elevate Cloud Communications On-the-Go Download the Elevate Mobile App for use with Elevate UC so you can call, chat, meet, and more, anywhere work takes you. The Elevate Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails all from one application – anytime, anywhere. Never Miss Important Calls Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption. Easily Collaborate From Anywhere Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Elevate AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology. All Your Important Collaboration Tools Right on Your Mobile Device, Including: • An integrated, searchable corporate contact list • One-tap calling of your contacts • One-tap calling into conference bridges • The ability to manage multiple calls at once • Voicemail transcription • Advanced calling features: • Call transfers – blind and warm • Call Flip – quickly flip between mobile and desk phone during active calls • Call Forwarding – allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers • Team chat and messaging • Elevate AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Elevate chat • The ability to host and attend meetings • The ability to securely access and share files (requires ShareSync Mobile App) IMPORTANT: The Elevate Mobile App requires an Elevate UC account. * LEGAL DISCLAIMERS 1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.serverdata.net/legal/911Notifications-VTS.pdf 2. Call quality may be affected when using Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply. 4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.) 5. By downloading Elevate UC, you agree to the terms of the End User License Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see https://serverdata.net/legal/eula.aspx, https://www.serverdata.net/legal/privacy-policy.aspx, and https://www.serverdata.net/legal/ai-policy-notifications.aspx).

Screenshots

AT&T Office@Hand4 screens
Elevate UC4 screens

Verdict

The call

The clearest difference is rating: Elevate UC at 4.1 against AT&T Office@Hand's 2.1. Elevate UC also leads on monetization model (free vs freemium) and review sentiment (48% vs 24%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Elevate UC holds the better App Store score, 4.1 against 2.1. That said, the two scores are not equally well evidenced: Elevate UC has 310 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 24% of AT&T Office@Hand's written reviews are positive against 48% of Elevate UC's.

UpkeepUpdate frequency

AT&T Office@Hand ships an update every 3 months, Elevate UC monthly. The most recent releases landed on September 17, 2026 and September 3, 2026 respectively.

Scorecard5 real differences · 5 level
AT&T Office@Hand versus Elevate UC: the parameters behind the verdict, then further details
ParameterAT&T Office@HandElevate UC
PriceFreeFree
Rating2.1 (11 ratings)4.1 (310 ratings) — better
Positive reviews23.7% of reviews47.5% of reviews — better
Number of ratings11310 — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size322 MB150 MB
Age rating17+4+
DeveloperAT&T Services, Inc.Serverdata.Net, Inc.

Customer experience

AT&T Office@Hand

All ratings11 ratings
Positive27.3%
Neutral0.0%
Negative72.7%
Written reviews118 reviews
Positive23.7%
Neutral14.4%
Negative61.9%

Elevate UC

All ratings310 ratings
Positive78.1%
Neutral2.3%
Negative19.7%
Written reviews122 reviews
Positive47.5%
Neutral9.0%
Negative43.4%

User reviews

AT&T Office@Hand

From 11 App Store ratings

What we love

  • 📱 Separate work number on personal phone
  • 🔄 Call forwarding and transfer capabilities
  • 📧 Voicemail to email integration
  • 🎙️ Call recording functionality
  • 💰 Cost-effective compared to traditional systems

Room to improve

  • 🐛 Frequent dropped calls and disconnections
  • 🔇 Audio quality issues and static
  • 📵 Calls don't ring or ring only once
  • 📨 Text messaging failures and unavailability
  • 😤 Poor customer service and support

Elevate UC

From 310 App Store ratings

What we love

  • 🚀 Seamless integration
  • 👍 Convenient mobile app
  • 🚀 Versatile platform
  • 👍 Easy to use
  • 👍 Great system

Room to improve

  • 🐛 Unreliable call quality
  • 🐛 Frequent call drops
  • 🐛 Connectivity issues
  • 🐛 Buggy app
  • 🐛 Crashes and freezes

Bugs and requests

AT&T Office@Hand

Reported bugs

19 issues
  • Unable to send SMS/text messages for extended periods
  • Calls show as connected but don't display in app
  • Proximity sensor doesn't mute during calls
  • App requires daily sign-in
  • Call forwarding button unresponsive (requires multiple app restarts)
Show 14 more
  • Calls drop when phone is locked
  • Incoming calls show incorrect caller information
  • Voicemail notifications inconsistent or missing
  • Messages fail to sync between app and web
  • Admin functions return errors
  • Toggle icons display as blank squares
  • Active call status visibility lost after updates
  • Calls redirect to user's own number instead of outgoing
  • Contact list shows phone numbers without names
  • Audio cuts out during HD quality calls
  • Server connection errors prevent call functionality
  • Data loss after app updates
  • Staticky and garbled audio quality
  • Call quality degrades on cellular networks

Requested features

12 requests
  • Group text messaging capability
  • Unified call and text message thread view
  • Apple Watch support
  • Warm call transfer functionality
  • Easier admin settings in app
Show 7 more
  • Resizable text input field
  • Call history and voicemail in single interface
  • Better contact management and duplicate prevention
  • Improved ringtone distinction
  • Ability to decline calls without continuous ringing
  • Online payment portal
  • In-app cancellation option

Elevate UC

Reported bugs

4 issues
  • App crashes on launch
  • Calls not ringing on mobile device
  • Messaging issues and sync problems
  • Incompatibility with iOS 14 and newer

Requested features

4 requests
  • Apple Watch support
  • Customizable notification sounds
  • Ability to turn off app when not in use
  • Improved integration with iOS features

In-app purchases

None

AT&T Office@Hand

No in-app purchases

None

Elevate UC

No in-app purchases

Questions

Is AT&T Office@Hand free?
AT&T Office@Hand is free to download, with no in-app purchases.
Is Elevate UC free?
Elevate UC is free to download, with no in-app purchases.
Which has better reviews, AT&T Office@Hand or Elevate UC?
Elevate UC is rated higher. AT&T Office@Hand averages 2.1 out of 5 from 11 ratings, while Elevate UC averages 4.1 from 310 ratings.
Do AT&T Office@Hand or Elevate UC have ads?
Neither AT&T Office@Hand nor Elevate UC shows ads.
Which is updated more often, AT&T Office@Hand or Elevate UC?
AT&T Office@Hand ships an update every 3 months, and Elevate UC monthly. Most recently, AT&T Office@Hand was updated on September 17, 2026 and Elevate UC on September 3, 2026.

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