Comparison

Heathrow Express vs Apex Hotels

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Heathrow Express

Plan and book your journey quickly and easily with live train times and instant ticket access. Manage your account details, payment options, and preferences for a personalized travel experience.

Highlights
  • Personalized travel information
  • Quick ticket booking
  • Live train times
  • Mobile ticket wallet integration
  • Account management
Features
Read full description

The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.

About

Apex Hotels

Book luxury hotel stays, manage reservations, and access exclusive rewards. Explore city guides and local transport schedules to enhance your travel experience. Enjoy flexible cancellation and a best rate guarantee.

Highlights
  • Book luxury hotel stays
  • Access exclusive rewards and benefits
  • Express check-in/check-out
  • Restaurant and spa reservations
  • Curated offers and packages
  • Live chat support
  • City guides and transport schedules
Features
Read full description

Welcome to the Apex Hotels app, the easy way to travel and stay for work or play. Our signature warmer welcome can be found in Edinburgh, Glasgow, Dundee, London, Dunblane and Bath. Find yourself unwinding in one of our 9 luxury hotels lounging in your spacious bedroom after a long day of exploring, enjoying bubbles and bites with loved ones in our lively bars and restaurants, or escaping to the spa enjoying the tranquil touch of our expert therapists. What’s more, if you’re a corporate commuter, enjoy working from hotel – our lounge and bar areas are bound to make the Zoom calls more enjoyable! What’s included? Discover all that Apex Hotels has to offer from luxury living to honest cooking and passionate service. With sumptuous rooms, chic restaurants and bars, first-class fitness & wellness facilities, and some locations with a serene spa, there’s no place like our home. No matter where or when, our dedicated and thoughtful teams will be on hand to make your experience truly magical. Exclusively yours - unlock and redeem fantastic in-app rewards. Enjoy express check in / check out and view your balance from anywhere at the click of a button - simple and seamless from start to finish. Plan an unforgettable getaway, browse availability, and make a booking in a few simple steps. To the restaurant or the spa? Make a reservation for breakfast, lunch or dinner at our chic hotel restaurants, or delve into our wide range of tempting spa treatments and book to secure your spot. Take advantage of our curated offers and experiential packages, carefully designed with you in mind. Join the club, become an Apex Insider and get access to great rewards and benefits including 10% discount on stays, room upgrade, late checkout, plus more, every time you stay! Benefit from exclusive live chat functionality where you can speak directly to a member of our family for happy, human interaction. Submit requests or ask questions and get instant responses. Whether you’re operating an on-the-go schedule or planning ahead of time, our city guides highlight the top sights to explore, no matter the destination. From all things food, culture, and history, we’ll help to make your escape extraordinary. Make the most of your city adventure with our live and local transport schedules because every minute matters, and every moment counts. We even help you pack! Our integrated weather forecast is the perfect way to decide if you need an umbrella, or a sun hat. Either way, find yourself well prepared. Book with confidence with our Apex Assured promise. What matters to you, matters to us, so enjoy rate flexibility and cancel up to 2pm the day before arrival, for free. With our best rate guarantee, benefit from the best prices when you book direct, if you find a stay with us cheaper anywhere else, we’ll match the lowest price and give you an additional 10% off. Plus, feel at ease knowing we have enhanced cleaning and guest safety standards. Download our app now, your next unforgettable adventure is at your fingertips. Tap, book, and travel.

Screenshots

Heathrow Express4 screens
Apex Hotels4 screens

Verdict

The call

Heathrow Express and Apex Hotels both sit at 4.8 stars, but that hides the real split: 58% of Apex Hotels's written reviews are positive against 30% of Heathrow Express's. Apex Hotels also leads on iOS requirement (15.0 vs 17.0). Heathrow Express's advantage is ratings volume (7.3K vs 48). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Heathrow Express against 4.7 for Apex Hotels. That said, the two scores are not equally well evidenced: Heathrow Express has 7.3K ratings behind it against 48, so its average is the more settled of the two. Written reviews are what separate them: 30% of Heathrow Express's written reviews are positive against 58% of Apex Hotels's.

UpkeepUpdate frequency

Heathrow Express ships an update every 3 weeks, Apex Hotels every 6 weeks. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Heathrow Express versus Apex Hotels: the parameters behind the verdict, then further details
ParameterHeathrow ExpressApex Hotels
PriceFreeFree
Rating4.8 (7.3K ratings) — better4.7 (48 ratings)
Positive reviews30.2% of reviews58.3% of reviews — better
Number of ratings7.3K — better48
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size63 MB73 MB
Age rating4+4+
DeveloperHeathrow ExpressAPEX HOTELS LIMITED

Customer experience

Heathrow Express

All ratings6,837 ratings
Positive96.4%
Neutral1.1%
Negative2.5%
Written reviews421 reviews
Positive30.2%
Neutral7.8%
Negative62.0%

Apex Hotels

All ratings48 ratings
Positive93.8%
Neutral2.1%
Negative4.2%
Written reviews12 reviews
Positive58.3%
Neutral0.0%
Negative41.7%

Bugs and requests

Heathrow Express

Reported bugs

5 issues
  • App crashing on ticket viewing
  • Incorrect ticket dates/directions
  • Payment processing failures
  • Account creation issues
  • Ticket information not syncing properly

Requested features

5 requests
  • Ability to add/manage tickets in app
  • Improved ticket downloading/syncing
  • More payment options
  • Better account management features
  • Live service updates and notifications

Apex Hotels

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Heathrow Express

No in-app purchases

None

Apex Hotels

No in-app purchases

Questions

Is Heathrow Express free?
Heathrow Express is free to download, with no in-app purchases.
Is Apex Hotels free?
Apex Hotels is free to download, with no in-app purchases.
Which has better reviews, Heathrow Express or Apex Hotels?
Heathrow Express is rated higher. Heathrow Express averages 4.8 out of 5 from 7.3K ratings, while Apex Hotels averages 4.7 from 48 ratings.
Do Heathrow Express or Apex Hotels have ads?
Neither Heathrow Express nor Apex Hotels shows ads.
Which is updated more often, Heathrow Express or Apex Hotels?
Heathrow Express ships an update every 3 weeks, and Apex Hotels every 6 weeks. Most recently, Heathrow Express was updated on November 10, 2026 and Apex Hotels on November 3, 2026.

Other comparisons