Comparison

Heathrow Express vs Go2Gate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Heathrow Express

Plan and book your journey quickly and easily with live train times and instant ticket access. Manage your account details, payment options, and preferences for a personalized travel experience.

Highlights
  • Personalized travel information
  • Quick ticket booking
  • Live train times
  • Mobile ticket wallet integration
  • Account management
Features
Read full description

The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.

About

Go2Gate

Book on-demand minibus transportation between Dedworth and Heathrow Airport. This app functions like a personal taxi, offering convenient pick-ups and drop-offs close to your home or directly at Heathrow Terminal 5. Track your bus in real-time and book up to 28 days in advance.

Highlights
  • On-demand minibus booking
  • Dedworth to Heathrow Airport routes
  • Real-time bus tracking
  • Book up to 28 days in advance
  • Wheelchair accessible
  • Luggage space
  • Bike transport
Features
Read full description

Pre-book transportation between Dedworth and Heathrow, from around 03:00 to 23:30 seven days a week, except Christmas Day. Whether you're flying off somewhere or work at the airport, we're making it so much easier to get between Dedworth and Heathrow Airport, and home again, any day of the week at the times that suit you. Go2Gate is a minibus for the Dedworth area that is more like your own personal taxi that you can only book on this app. It will pick you up or drop you off close to home - a map will help you select the location, and this app will show you where to wait. Go2Gate will drop you off or pick you up right outside Heathrow Terminal 5, from where it's easy to access other parts of the airport using the free trains, Tube and H30 bus. This app will show you where to wait at Heathrow Terminal 5 for your ride home. You can book up to 28 days in advance. We can take bookings up to a few minutes before you want to travel, although we may ask to pick you up or drop you off from a slightly different location in Dedworth, in order to maintain journey times for all users. You can track your bus on this app up to 30 minutes before it arrives. Use a wheelchair? - No problem. Just make sure you reserve a wheelchair space when you make your booking. We also carry folded commuter bikes, like a Brompton or Tern. There is dedicated luggage space too. Children under 5 travel free, but must sit on your lap if seats are needed for other fare-paying passengers. Go2Gate is operated by Thames Valley on behalf of Heathrow.

Screenshots

Heathrow Express4 screens
Go2Gate4 screens

Verdict

The call

The clearest difference is rating: Heathrow Express at 4.8 against Go2Gate's 1.0. Heathrow Express also leads on ratings volume (6.8K vs 1). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Heathrow Express holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Heathrow Express has 6.8K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 30% of Heathrow Express's written reviews are positive against 25% of Go2Gate's.

UpkeepUpdate frequency

Heathrow Express ships an update every 3 weeks, Go2Gate monthly. The most recent releases landed on October 14, 2026 and October 9, 2026 respectively.

Scorecard2 real differences · 8 level
Heathrow Express versus Go2Gate: the parameters behind the verdict, then further details
ParameterHeathrow ExpressGo2Gate
PriceFreeFree
Rating4.8 (6.8K ratings) — better1.0 (1 ratings)
Positive reviews30.5% of reviews — better25.0% of reviews
Number of ratings6.8K — better1
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.0 — better18.0
Further details — not scored
Size63 MB46 MB
Age rating4+4+
DeveloperHeathrow ExpressPadam Mobility

Customer experience

Heathrow Express

All ratings6,837 ratings
Positive96.4%
Neutral1.1%
Negative2.5%
Written reviews410 reviews
Positive30.5%
Neutral7.8%
Negative61.7%

Go2Gate

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews8 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

Heathrow Express

Reported bugs

5 issues
  • App crashing on ticket viewing
  • Incorrect ticket dates/directions
  • Payment processing failures
  • Account creation issues
  • Ticket information not syncing properly

Requested features

5 requests
  • Ability to add/manage tickets in app
  • Improved ticket downloading/syncing
  • More payment options
  • Better account management features
  • Live service updates and notifications

Go2Gate

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Heathrow Express

No in-app purchases

None

Go2Gate

No in-app purchases

Questions

Is Heathrow Express free?
Heathrow Express is free to download, with no in-app purchases.
Is Go2Gate free?
Go2Gate is free to download, with no in-app purchases.
Which has better reviews, Heathrow Express or Go2Gate?
Heathrow Express is rated higher. Heathrow Express averages 4.8 out of 5 from 6.8K ratings, while Go2Gate averages 1.0 from 1 ratings.
Do Heathrow Express or Go2Gate have ads?
Neither Heathrow Express nor Go2Gate shows ads.
Which is updated more often, Heathrow Express or Go2Gate?
Heathrow Express ships an update every 3 weeks, and Go2Gate monthly. Most recently, Heathrow Express was updated on October 14, 2026 and Go2Gate on October 9, 2026.

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