DialAFlight vs ViewTrail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DialAFlight
This travel app provides DialAFlight customers with quick access to flight and itinerary details. Securely manage your travel accounts, check flight statuses, and access helpful travel tools like a hotel finder and currency converter.
- Personal travel account
- Itinerary download and updates
- Flight status updates
- Online check-in access
- Hotel finder
- Weather forecast
- Currency converter
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This is a travel app exclusively for DialAFlight customers, making it quicker and easier to retrieve your flight and travel itinerary details than ever before. Features: Simple, safe, secure DialAFlight customers can effortlessly create their own personal travel account and password to keep all their credentials and travel details secure. Account holders can also sign in on multiple devices to ensure their trip details are always on hand. Optional Fingerprint authentication allows you to lock the app for added security. Check your itinerary Download even the most complex of itineraries onto your phone or tablet and this will be updated whilst you are travelling using mobile network or Wi-Fi. Flight statuses will also be updated within a few hours of departure, ensuring you won’t be caught out by any delays or cancellations. Check-in Connect directly to your airline’s online check-in page and reserve your seats, all through the app. Your loyalty card details will also be conveniently to hand. 24/7 contact Should you have a problem, you can always call or email your Travel Manager, and for added peace of mind we have a 24/7 helpline, so we are always just a phone call away. Hotel Finder Never get lost in a foreign city again. The DialAFlight app knows which city you’re in and where you’re staying. It will enable you to find your way back to your hotel with ease! Share travel information Travelling as part of a group? Simply forward your itinerary, flight and hotel details to your travelling companions (with or without a price summary) and keep everyone on the same page. Weather See a 7 day weather forecast for your trip covering all the locations of your booking. Currency Converter Especially useful for converting currencies on the go – perfect for impromptu shopping trips. Things to do If you’re stuck for what to do or where to go, check out a few of our favourite places and activities at your chosen destination. Private Notes A useful notepad to keep track of anything and everything, from a local’s favourite restaurant to your own little reminders. Travel Advice Important information and useful advice tailored to your booking with everything from passports and visas to vaccinations and insurance covered for you. Also details your booking conditions.
ViewTrail
This travel companion app keeps your itinerary accessible offline, offers a built-in travel assistant for local information, and provides secure access to booking details and emergency support. It helps you plan, manage, and enjoy your trips with features like flight tracking, local guides, and secure document storage.
- Offline itinerary access
- Travel assistant (local time, weather, translation)
- Live flight details and notifications
- Secure payment and document storage
- Places of interest and route guidance
- Airport lounge, parking, and hotel booking
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Trailfinders’ ViewTrail App is your essential travel companion, ensuring that your travel plans are always to hand, anywhere, anytime. On or offline. In addition to all of the usual ViewTrail functionality, the ViewTrail App has a built in travel assistant to offer a helping hand wherever you are in the world as well as one touch dialling back to TF HQ. Before your travel – planning and preparing • View your provisional plans on the go in the App • Make secure payments via the App • Update your contact details securely • Send your travel plans securely to friends and family • Add to calendar function • Countdown to travel clock • Book airport lounges, parking, and hotels • Check you baggage allowances • Check in online • Securely add your insurance details for emergencies • Check visa advice and recommended immunisations While you are away • Live flight details available on and offline • Live flight notifications - real time information as you travel • Online check-in and pre-tour notifications • Your Travel Assistant provides local time, weather, translation and an exchange rate calculator • One click emergency support – 365/24/7 • Places of interest - restaurants, shops, stations...plus route guidance back to your hotel whether you’re travelling by foot, bicycle, car or public transport • View your ATOL certificate • View e-vouchers offline and export them to your Apple Wallet In addition, securely access your profile and booking history using Touch ID or Face ID. Download our ViewTrail App to ensure that Trailfinders are with you from start to finish.
Screenshots
Verdict
The clearest difference is rating: ViewTrail at 4.5 against DialAFlight's 1.0. ViewTrail also leads on update cadence (weekly vs every 3 months) and ratings volume (59 vs 1). DialAFlight's advantage is iOS requirement (13.4 vs 16.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ViewTrail holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: ViewTrail has 59 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 47% of DialAFlight's written reviews are positive against 63% of ViewTrail's.
DialAFlight ships an update every 3 months, ViewTrail weekly. The most recent releases landed on October 19, 2026 and October 29, 2026 respectively.
| Parameter | DialAFlight | ViewTrail |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 4.5 (59 ratings) — better |
| Positive reviews | 47.2% of reviews | 62.8% of reviews — better |
| Number of ratings | 1 | 59 — better |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.4 — better | 16.4 |
| Further details — not scored | ||
| Size | 309 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | Lotus Group Ltd | Trailfinders Ltd |
Customer experience
DialAFlight
ViewTrail
Bugs and requests
DialAFlight
Not enough reviews yet to summarise bugs or requests.
ViewTrail
Reported bugs
51 issues- App crashes after update
- Continually logs out
- 'Remember me' function unreliable
- Side panel window does not close on iPad
- Logon surname field issue on iOS
Show 46 moreShow fewer
- Side panel obscures screen
- App renders useless due to side panel
- No codes sent on demand
- Falsely states surname/trip code incorrect
- Itinerary not accessible
- App does not match self-explorer app
- Flight information did not update
- Emergency helpline did not help
- App does not work offline
- Site updating for a week
- Insurance not on insurance tab
- e-vouchers not available
- Flight details reference disappears off screen
- Manual update/refresh needed for changes
- Repeated logging-in issue
- App not letting user log in
- Wrong info linked to booking
- Itinerary viewing issues, takes back to login page
- Login issues after update
- Freezes on code/biometrics
- Poorly designed for multiple bookings
- Cannot see past and future trips
- ViewTrail unavailable when travelling
- Itinerary being updated message
- Hotel/Scenic World bookings unconfirmed
- Bookings not confirmed prior to departure
- Countdown days incorrect/not updating
- App not working offline
- Qantas seat issue
- Hotel room looking tired
- Hotel refurbishment not notified
- Airport hotel miles from airport
- Dining room very noisy
- Room too small
- Inadequate storage space
- Guide could not be heard by all
- Briefings in noisy venues
- Important information not given to all
- ViewTrail took work to find info
- Statements within sections incorrect
- Voucher details not direct link
- Flight details not direct link
- Passport detail scanning/entry issues
- Login is useless, asks for details every time
- Charged for download
- Export to calendar feature doesn't work
Requested features
29 requests- Improve currency converter text visibility
- Fix side panel not closing on iPad
- Ensure consistent behavior across iOS and Android
- Allow apostrophes in surname field on iOS
- Add printing facility for itineraries on iPad/iPhone
Show 24 moreShow fewer
- Improve flight information detail (airport names)
- Provide direct links to airline websites
- Improve voucher and e-voucher accessibility
- Ensure all vouchers are uploaded promptly
- Add dark mode
- Improve search functionality for insurance
- Add ability to see past and future bookings
- Improve notification system for changes
- Add group photo feature for guides
- Provide written or electronic information for itinerary changes
- Improve audio clarity for guides
- Add link to hotels
- Improve voucher detail direct linking
- Improve flight detail direct linking
- Fix passport detail scanning/entry
- Improve login process and 'remember me' functionality
- Ensure airport hotels are actually at the airport
- Add more variety of protein for vegetarians
- Improve room size and storage
- Provide notification of hotel refurbishments
- Ensure all bookings are confirmed prior to departure
- Improve countdown timer accuracy
- Allow for easier manual updates/refreshes
- Fix export to calendar feature
In-app purchases
DialAFlight
No in-app purchases
ViewTrail
No in-app purchases









