ViewTrail - Trailfinders

ViewTrail - Trailfinders

by Trailfinders Ltd

48 ratings
111 reviews
Free

Details

  • Released
  • Updated
  • December 2, 2016
  • July 9, 2026
ViewTrail - Trailfinders screenshot #1 for iPhone
ViewTrail - Trailfinders screenshot #2 for iPhone
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ViewTrail - Trailfinders screenshot #5 for iPhone
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ViewTrail - Trailfinders screenshot #8 for iPhone
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About

This travel companion app keeps your itinerary accessible offline, offers a built-in travel assistant for local information, and provides secure access to booking details and emergency support. It helps you plan, manage, and enjoy your trips with features like flight tracking, local guides, and secure document storage.

Offline itinerary access
Travel assistant (local time, weather, translation)
Live flight details and notifications
Secure payment and document storage
Places of interest and route guidance
Airport lounge, parking, and hotel booking
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What users say

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What's New in ViewTrail

11.0.0

July 9, 2026

Various updates

User reviews

Fabulous post GCSE holiday

Had the most amazing time on our trail around Thailand. Every single detail was taken care of and the level of service from booking to on the ground in resort has been exceptional. Will definitely be booking through Trailfinders again.

Difficult app to find what you’re looking for

I don’t find this app at all intuitive to use in order to find important details of my trip. When looking on my iPhone I’m unable to get to details I want whereas via the website, it is slightly easier. The section asking for details such as medical issues, next of kin etc is positively confusing in the way it is set out. I feel sure it could be set up more logically and clearly. I have no issues with Trailfinders representatives by the way, just the app. It’s a great company to use.
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So easy and helpful

This app makes it so easy to keep track of what you are doing each day and your tickets and vouchers are all in one place

Canadian Rockies adventure

Well…. What a trip, we had a fantastic time and the whole trip went like ‘clockwork’, very well organised by Michelle our travel expert.
We saw, Grizzly and Black Bears, Orca Whales, Moose, Porcupine, Bald Eagle and Chipmonks
The scenery was stunning and hotels were perfect as we travelled.
The prearranged excursions were all spot on.
Thank you to Michelle and Trailfinders for arranging such a fabulous trip 👏🏻👏🏻

Gareth and Sarah Davies
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Trip to Canada

Our trip was prepared by Chris Cottell. As always he prepared a wonderful trip for us. Thank you.

User experience

🐞

Reported Bugs

51 issues

App crashes after update

Bug

Continually logs out

Bug

'Remember me' function unreliable

Bug

Side panel window does not close on iPad

Bug

Logon surname field issue on iOS

Bug

Side panel obscures screen

Bug

App renders useless due to side panel

Bug

No codes sent on demand

Bug

Falsely states surname/trip code incorrect

Bug

Itinerary not accessible

Bug

App does not match self-explorer app

Bug

Flight information did not update

Bug

Emergency helpline did not help

Bug

App does not work offline

Bug

Site updating for a week

Bug

Insurance not on insurance tab

Bug

e-vouchers not available

Bug

Flight details reference disappears off screen

Bug

Manual update/refresh needed for changes

Bug

Repeated logging-in issue

Bug

App not letting user log in

Bug

Wrong info linked to booking

Bug

Itinerary viewing issues, takes back to login page

Bug

Login issues after update

Bug

Freezes on code/biometrics

Bug

Poorly designed for multiple bookings

Bug

Cannot see past and future trips

Bug

ViewTrail unavailable when travelling

Bug

Itinerary being updated message

Bug

Hotel/Scenic World bookings unconfirmed

Bug

Bookings not confirmed prior to departure

Bug

Countdown days incorrect/not updating

Bug

App not working offline

Bug

Qantas seat issue

Bug

Hotel room looking tired

Bug

Hotel refurbishment not notified

Bug

Airport hotel miles from airport

Bug

Dining room very noisy

Bug

Room too small

Bug

Inadequate storage space

Bug

Guide could not be heard by all

Bug

Briefings in noisy venues

Bug

Important information not given to all

Bug

ViewTrail took work to find info

Bug

Statements within sections incorrect

Bug

Voucher details not direct link

Bug

Flight details not direct link

Bug

Passport detail scanning/entry issues

Bug

Login is useless, asks for details every time

Bug

Charged for download

Bug

Export to calendar feature doesn't work

Bug

Requested Features

29 requests

Improve currency converter text visibility

Feature

Fix side panel not closing on iPad

Feature

Ensure consistent behavior across iOS and Android

Feature

Allow apostrophes in surname field on iOS

Feature

Add printing facility for itineraries on iPad/iPhone

Feature

Improve flight information detail (airport names)

Feature

Provide direct links to airline websites

Feature

Improve voucher and e-voucher accessibility

Feature

Ensure all vouchers are uploaded promptly

Feature

Add dark mode

Feature

Improve search functionality for insurance

Feature

Add ability to see past and future bookings

Feature

Improve notification system for changes

Feature

Add group photo feature for guides

Feature

Provide written or electronic information for itinerary changes

Feature

Improve audio clarity for guides

Feature

Add link to hotels

Feature

Improve voucher detail direct linking

Feature

Improve flight detail direct linking

Feature

Fix passport detail scanning/entry

Feature

Improve login process and 'remember me' functionality

Feature

Ensure airport hotels are actually at the airport

Feature

Add more variety of protein for vegetarians

Feature

Improve room size and storage

Feature

Provide notification of hotel refurbishments

Feature

Ensure all bookings are confirmed prior to departure

Feature

Improve countdown timer accuracy

Feature

Allow for easier manual updates/refreshes

Feature

Fix export to calendar feature

Feature

FAQ

What does the ViewTrail app do?

The ViewTrail app serves as a comprehensive travel companion, allowing users to access their travel plans offline, manage bookings, and receive real-time travel assistance. It provides features for planning, during-travel support, and emergency contact, ensuring a smoother travel experience.

What are the key features of the ViewTrail app?

Key features include offline access to itineraries, live flight details and notifications, a travel assistant offering local time, weather, translation, and exchange rates, secure payment options, and places of interest with route guidance. Users can also book airport lounges, parking, and hotels directly through the app.

Is the ViewTrail app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary service for users.

What kind of travel information can I access offline?

You can access your provisional travel plans, live flight details, e-vouchers, and your ATOL certificate offline. This ensures you have critical travel information readily available even without an internet connection.

How does the travel assistant feature help while I'm away?

The travel assistant provides essential local information such as the current local time, weather forecast, translation services, and an exchange rate calculator. It aims to make navigating and understanding your surroundings easier, especially in unfamiliar locations.