ViewTrail User Reviews

Customer Experience

Positive experience62.2% of reviews
Neutral7.2% of reviews
Negative experience30.6% of reviews

~ Based on 111 written reviews from the US App Store.

What users say

Is ViewTrail Safe?

ViewTrail - Trailfinders appears mostly safe based on user ratings. AppsHunter Safety Score for ViewTrail is 83/100.

This assessment is based on 48 user ratings, with an App Store average of 4.4/5.

Safety Analysis

87.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
10.9% of ratings point to a risky experience

~ Based on 46 App Store ratings for ViewTrail.

Is ViewTrail Legit?

ViewTrail - Trailfinders appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ViewTrail is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fabulous post GCSE holiday

Had the most amazing time on our trail around Thailand. Every single detail was taken care of and the level of service from booking to on the ground in resort has been exceptional. Will definitely be booking through Trailfinders again.

Difficult app to find what you’re looking for

I don’t find this app at all intuitive to use in order to find important details of my trip. When looking on my iPhone I’m unable to get to details I want whereas via the website, it is slightly easier. The section asking for details such as medical issues, next of kin etc is positively confusing in the way it is set out. I feel sure it could be set up more logically and clearly. I have no issues with Trailfinders representatives by the way, just the app. It’s a great company to use.
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So easy and helpful

This app makes it so easy to keep track of what you are doing each day and your tickets and vouchers are all in one place

Canadian Rockies adventure

Well…. What a trip, we had a fantastic time and the whole trip went like ‘clockwork’, very well organised by Michelle our travel expert.
We saw, Grizzly and Black Bears, Orca Whales, Moose, Porcupine, Bald Eagle and Chipmonks
The scenery was stunning and hotels were perfect as we travelled.
The prearranged excursions were all spot on.
Thank you to Michelle and Trailfinders for arranging such a fabulous trip 👏🏻👏🏻

Gareth and Sarah Davies
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Trip to Canada

Our trip was prepared by Chris Cottell. As always he prepared a wonderful trip for us. Thank you.

Not working

I am unable to access a live booking. TF are aware

View Trail App ( Trailfinders )

I find the App very useful as you’re able to trace the complete booking/trip process all in one place.

We’ve booked a couple of trips with these guys & would definitely recommend them.

Secrets St Lucia

Amazing trip, seamless travel and stunning hotel with delightful staff

Amazing

Our trip to Georgia was utterly amazing the guide and driver were just everything one could hope for which made our trip to Georgia everything we could hope for amazing country thanks trail finders for making this possible

New update nightmare

The app was working, I updated to the new version and now it takes ages to login then when you press itinerary it crashes and closes. Can’t get in anymore, tried uninstalling and reinstalling, nothing!

Logs you out even with remember me set

Sort of works - things not logically arranged for the user - probably best for trailfinders. Sort of a
Completely unnecessary app. A PDF of the itinerary would work As well if not better

I have an iPhone 16 and it Continually logs you out even with remember me set - forcing you to look up old emails for the reference number.

Quite frankly I would rather they sent me the PDF and saved all the faffing around
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Very poor app

Constantly fails to open without putting in your details and references number - the remember me function does not work with any consistency.
Flight information is very basic and does not name airports , so has caused confusion where cities have other airports.
This app generally is poor and needs a lot of work- its basic and outdated when compared to other similar- unfortunately theres no option at the moment.
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Currency Converter

The app is generally excellent, with all the information we needed for our recent trip to South Africa. However, could I suggest you look at the Currency Converter section of the app? The results of the conversion are displayed in white text against an off-white background and are virtually illegible. Change the text to black please. App v.10.0.27.
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Payment issue

View Trailer App

Broken the app on iPad

As another reviewer states… you have now got a side panel window which does not close… even though you added a button to that effect. It blocks a third of the screen.

Would be great if app developers actually test their product before releasing it.

In response to your comment … just open the latest version of it on an iPad for yourselves… and actually I now find you are aware of the issue afterall and deploying a fix shortly! 👍🏻

You fixed it in a subsequent release. Thank you.
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App is inconsistent across iOS and android

The logon surname field does not accept apostrophes in iOS but in android versions it does. Both apps should have the same behaviour

Broken the app on iPad

As another reviewer states… you have now got a side panel window which does not close… even though you added a button to that effect. It blocks a third of the screen.

Would be great if app developers actually test their product before releasing it.

In response to your comment … just open the latest version of it on an iPad for yourselves… and actually I now find you are aware of the issue afterall and deploying a fix shortly! 👍🏻
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Trail app

It’s a brilliant app, it really helped us with 6 flights, guided tours & 7 different accommodations.

Obscured View

The latest update 10.00 has a side panel to select profile, website etc. It covers the right hand third of the main screen, obscuring a third of the main content and there doesn’t seem to be any was of closing it. Renders the app completely useless. Hopefully a bug that will be quickly fixed. Otherwise this is a great and app and vital when travelling as it makes storage and access to tickets and itinerary so easy.
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Comfort.

Every conceivable eventuality on your trip is catered for by Trailfinders. They provide you with a wraparound comfort blanket. All you have to do is enjoy yourself.