Comparison

Salesforce vs Microsoft Teams

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

Highlights
  • Personalized dashboard (Mobile Home)
  • Access and update business data
  • Mobile-optimized Lightning apps
  • Enterprise-grade security
  • Custom push notifications
Features
Currently charting
Read full description

Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!

About

Microsoft Teams

This app brings people together for community activities or work projects. It offers integrated chat, events, meetings, storage, and task management. Connect, collaborate, and get things done securely in one place.

Highlights
  • Community and team organization
  • 1-on-1 and group chat
  • Secure audio and video calls
  • Document collaboration
  • Cloud file storage
  • Task management
  • Calendar integration
Features
Read full description

Whether you’re connecting with your community for an upcoming activity or working with teammates on a project, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place—so you can easily connect and manage access to information. Get your community, family, friends, or workmates together to accomplish tasks, share ideas, and make plans. Join audio and video calls in a secure setting, collaborate in documents, and store files and photos with built-in cloud storage. You can do it all in Microsoft Teams. Easily connect with anyone: • Skype is now part of Teams. Continue where you left off with your chats, calls and contacts in Microsoft Teams Free. • Meet securely with communities, teammates, family, or friends. • Set up a meeting within seconds and invite anyone by sharing a link or calendar invite. • Chat 1-1 or to your entire community, @mention people in chats to get their attention. • Create a dedicated community to discuss specific topics and make plans*. • Work closely and collaborate by keeping conversations organized by specific topics and projects with teams and channels. • Video or audio call anyone directly in Teams or instantly convert a group chat to a call. • Use GIFs, emojis, and message animations to express yourself when words aren’t enough. Accomplish plans and projects together: • Send photos and videos in chats to quickly and easily share important moments. • Use cloud storage to access shared documents and files on the go. • Organize shared content in a community — events, photos, links, files —so you don’t have to waste time searching*. • Get the most out of your meetings by using screen share, whiteboard, or breakout in virtual rooms. • Manage access to information and ensure the right people have access to the right info, even when people join and leave projects. • Use task lists to stay on top of projects and plans - assign tasks, set due dates, and cross off items to keep everyone on the same page. Designed to give you peace of mind: • Securely collaborate with others while maintaining control over your data. • Keep communities safe by allowing owners to remove inappropriate content or members*. • Enterprise-level security and compliance you expect from Microsoft 365**. *Available when using Microsoft Teams with your Microsoft account. **Commercial features of this app require a paid Microsoft 365 commercial subscription or a trial subscription of Microsoft Teams for work. If you’re not sure about your company’s subscription or the services you have access to, visit Office.com/Teams to learn more or contact your IT department. By downloading Teams, you agree to the license (see aka.ms/eulateamsmobile) and privacy terms (see aka.ms/privacy). For support or feedback, email us at mtiosapp@microsoft.com. EU Contract Summary: aka.ms/EUContractSummary Consumer Health Data Privacy Policy   https://go.microsoft.com/fwlink/?linkid=2259814

Screenshots

Salesforce4 screens
Microsoft Teams4 screens

Verdict

The call

The clearest difference is in-app purchases: Salesforce at none against Microsoft Teams's 3. Salesforce also leads on review sentiment (49% vs 24%). Microsoft Teams's advantage is chart position (#1 vs #136) and ratings volume (3.4M vs 353K). On price, rating, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Microsoft Teams sells 3 in-app purchases, starting at $9.99 per month. Salesforce asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Salesforce against 4.8 for Microsoft Teams. That said, the two scores are not equally well evidenced: Microsoft Teams has 3.4M ratings behind it against 353K, so its average is the more settled of the two. Written reviews are what separate them: 49% of Salesforce's written reviews are positive against 24% of Microsoft Teams's.

UpkeepUpdate frequency

Salesforce ships an update fortnightly, Microsoft Teams weekly. Both last shipped on September 24, 2026.

Scorecard6 real differences · 5 level
Salesforce versus Microsoft Teams: the parameters behind the verdict, then further details
ParameterSalesforceMicrosoft Teams
PriceFreeFree
Rating4.8 (353K ratings)4.8 (3.4M ratings)
Positive reviews48.9% of reviews — better24.1% of reviews
Number of ratings353K3.4M — better
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemiumFree — better
Best chart rank#136#1 — better
DevicesiPhone, iPadiPhone, iPad, Vision Pro — better
Requires iOS18.017.0 — better
Further details — not scored
Size370 MB522 MB
Age rating4+4+
Developersalesforce.comMicrosoft Corporation

Customer experience

Salesforce

All ratings352,706 ratings
Positive94.7%
Neutral4.0%
Negative1.3%
Written reviews593 reviews
Positive48.9%
Neutral9.1%
Negative42.0%

Microsoft Teams

All ratings3,375,603 ratings
Positive97.0%
Neutral1.8%
Negative1.2%
Written reviews2,483 reviews
Positive24.1%
Neutral9.8%
Negative66.1%

User reviews

Salesforce

From 353K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 💡 Great for sales management
  • 👍 Comprehensive functionality

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🕰️ Slow performance and loading times
  • 🤔 Confusing navigation and UI
  • 🔒 Issues with authentication and login

Microsoft Teams

From 3.4M App Store ratings

What we love

  • 🚀 Excellent for video calls and screen sharing
  • 👍 Seamless integration with Office 365
  • 🚀 Smooth switching between devices
  • 👍 Helpful for remote work and collaboration
  • 👍 Good file sharing and organization features

Room to improve

  • 🐛 Buggy and glitchy at times
  • 🔋 Drains battery quickly on mobile devices
  • 🔍 Difficult to navigate and find features
  • 👎 Lack of customization options
  • 🔒 Concerns over privacy and data usage

Bugs and requests

Salesforce

Reported bugs

3 issues
  • Inability to view cases and records
  • Inconsistent data sync between mobile and desktop
  • Timesheet and note-taking features not working properly

Requested features

4 requests
  • Improved mobile-optimized UI
  • Offline functionality
  • Better integration with other apps
  • Enhanced reporting and analytics

Microsoft Teams

Reported bugs

5 issues
  • Frequent call disconnections and audio issues
  • Inconsistent notification behavior across devices
  • Profile picture changes not syncing properly
  • Crashes when trying to join meetings or access certain features
  • Difficulty sharing screens and files during calls

Requested features

5 requests
  • Ability to delete chat messages
  • More notification control options
  • Improved multi-tasking and split-screen support on mobile
  • Better integration with other communication apps
  • Easier way to view and manage all assignments/tasks

In-app purchases

None

Salesforce

No in-app purchases

3 purchases

Microsoft Teams

Subscriptions2
  • Microsoft 365 Personal Monthly1 Month trial$9.991 Month
  • Microsoft 365 Family (Monthly)1 Month trial$12.991 Month
One-time1
  • Microsoft 365 Personal Monthly$9.99

Questions

Is Salesforce free?
Salesforce is free to download, with no in-app purchases.
Is Microsoft Teams free?
Microsoft Teams is free to download, with in-app purchases available.
Which has better reviews, Salesforce or Microsoft Teams?
Salesforce and Microsoft Teams are both rated 4.8 out of 5 on the App Store, from 353K and 3.4M ratings respectively.
Do Salesforce or Microsoft Teams have ads?
Neither Salesforce nor Microsoft Teams shows ads.
Which is updated more often, Salesforce or Microsoft Teams?
Salesforce ships an update fortnightly, and Microsoft Teams weekly. Most recently, Salesforce was updated on September 24, 2026 and Microsoft Teams on September 24, 2026.
Which is more popular, Salesforce or Microsoft Teams?
Salesforce currently peaks at #136 in the App Store charts, and Microsoft Teams at #1. Chart position reflects recent download velocity rather than total install base.

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