Comparison

Salesforce vs symplr Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

Highlights
  • Personalized dashboard (Mobile Home)
  • Access and update business data
  • Mobile-optimized Lightning apps
  • Enterprise-grade security
  • Custom push notifications
Features
Currently charting
Read full description

Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!

About

symplr Access

Manage your vendor account and access facilities with a virtual badge. Track credential status, view appointments, and check in/out on-site. Administrators can manage vendor compliance and view on-site activity.

Highlights
  • Virtual badge with profile photo
  • Credential status tracking
  • On-site check-in/check-out
  • View and sign facility policies
  • Upload credential documents
  • Vendor management dashboard
  • Rep look-up function
Features
Read full description

Manage your symplr account and get quick access to facilities with our mobile app. While on-site, a virtual badge will display that includes the vendor profile photo in addition to appointment details. Track your credentials on the go: you can easily see the status of your credentials and view detailed credential descriptions. While on-site, use the app to check in, view your appointments, display a virtual badge with your profile photo & appointment details, and check out.   For hospital administrators, the symplr mobile app improves your vendor management process with a rep on-site dashboard and rep look-up function.   BE INFORMED • Easily identify Incomplete, Declined, & Expired credentials that need action • Easily identify Incomplete or Expired policies that need action • View scheduled appointments STAY COMPLIANT • Read & sign facility policies • Upload credential documents  • Schedule and accept facility appointments • Mobile check-in & check-out (at supporting facilities) MANAGE YOUR ACCOUNT • View and add facilities to your territory • Update account details • Upload profile picture or driver’s license • Access symplr support email, phone, and live chat
 Fresh updates for hospital administrators include the following features: • Mobile On Site Dashboard to quickly view details including vendor name, vendor appointment details, and vendor light status • Rep Look Up to quickly locate vendors listed in our database to identify compliance • Rep Sign In option to facilitate capturing rep visit details • App permissions that sync with customizable permissions structure in desktop site
     Send your comments and feedback to our Product Developers: feedback@symplr.com   About symplr Symplr is an industry leader in compliance and credentialing Software as a Service (SaaS) solutions that help healthcare organizations mitigate risk and ensure compliance. We have a single mission: to make healthcare compliance and credentialing orders of magnitude simpler for all constituents of the healthcare community.

Screenshots

Salesforce4 screens
symplr Access4 screens

Verdict

The call

The clearest difference is review sentiment: Salesforce at 49% against symplr Access's 3%. Salesforce also leads on rating (4.8 vs 1.2) and ratings volume (353K vs 409). symplr Access's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Salesforce holds the better App Store score, 4.8 against 1.2. That said, the two scores are not equally well evidenced: Salesforce has 353K ratings behind it against 409, so its average is the more settled of the two. Written reviews point the same way: 49% of Salesforce's written reviews are positive against 3% of symplr Access's.

UpkeepUpdate frequency

Salesforce ships an update fortnightly, symplr Access every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard6 real differences · 5 level
Salesforce versus symplr Access: the parameters behind the verdict, then further details
ParameterSalesforcesymplr Access
PriceFreeFree
Rating4.8 (353K ratings) — better1.2 (409 ratings)
Positive reviews48.9% of reviews — better2.7% of reviews
Number of ratings353K — better409
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFreemium
Best chart rank#124 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size370 MB22 MB
Age rating4+4+
Developersalesforce.comsymplr software LLC

Customer experience

Salesforce

All ratings352,706 ratings
Positive94.7%
Neutral4.0%
Negative1.3%
Written reviews593 reviews
Positive48.9%
Neutral9.1%
Negative42.0%

symplr Access

All ratings409 ratings
Positive3.7%
Neutral1.5%
Negative94.9%
Written reviews112 reviews
Positive2.7%
Neutral0.0%
Negative97.3%

User reviews

Salesforce

From 353K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 💡 Great for sales management
  • 👍 Comprehensive functionality

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🕰️ Slow performance and loading times
  • 🤔 Confusing navigation and UI
  • 🔒 Issues with authentication and login

symplr Access

From 409 App Store ratings

What we love

  • 👍 User-friendly interface
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔍 Unreliable credential management
  • ⏱️ Slow and unresponsive
  • 💰 Overpriced for the poor functionality

Bugs and requests

Salesforce

Reported bugs

3 issues
  • Inability to view cases and records
  • Inconsistent data sync between mobile and desktop
  • Timesheet and note-taking features not working properly

Requested features

4 requests
  • Improved mobile-optimized UI
  • Offline functionality
  • Better integration with other apps
  • Enhanced reporting and analytics

symplr Access

Reported bugs

3 issues
  • Face ID/Touch ID not working as expected
  • Inability to log in or access facilities
  • Credential data not syncing properly

Requested features

3 requests
  • Streamlined credential upload process
  • Improved app stability and performance
  • Better customer support and communication

In-app purchases

None

Salesforce

No in-app purchases

None

symplr Access

No in-app purchases

Questions

Is Salesforce free?
Salesforce is free to download, with no in-app purchases.
Is symplr Access free?
symplr Access is free to download, with no in-app purchases.
Which has better reviews, Salesforce or symplr Access?
Salesforce is rated higher. Salesforce averages 4.8 out of 5 from 353K ratings, while symplr Access averages 1.2 from 409 ratings.
Do Salesforce or symplr Access have ads?
Neither Salesforce nor symplr Access shows ads.
Which is updated more often, Salesforce or symplr Access?
Salesforce ships an update fortnightly, and symplr Access every 2 months. Most recently, Salesforce was updated on September 24, 2026 and symplr Access on September 22, 2026.

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