Salesforce vs Gong.io
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce
Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.
- Personalized dashboard (Mobile Home)
- Access and update business data
- Mobile-optimized Lightning apps
- Enterprise-grade security
- Custom push notifications
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Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!
Gong.io
Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.
- Deal tracking and status visibility
- Offline call access and playback
- Call sharing via messaging apps
- Real-time deal notifications
- Mobile meeting recording
- Actionable deal recommendations
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Goodbye, Opinions. Hello, Reality. Revenue AI, powered by Gong. Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. Gong’s mobile app enhances your Gong experience with additional, mobile-specific functionality: - Deals on Mobile: easily see all of your team’s deals, and tell at-a-glance which are on pace to close, and which need your attention - Offline access: Access, listen, comment on calls, even when you're offline. - Call sharing: Share calls with others using Slack, WhatsApp, and other popular communication apps. - Push notifications: Stay on top of every deal with real-time push notifications and alerts. - Mobile Meeting recorder for iPhone and iPad. - Assists: Get recommended actions to keep your deals moving forward.- Video full screen support.
Screenshots
Verdict
The clearest difference is rating: Salesforce at 4.8 against Gong.io's 3.9. Salesforce also leads on ratings volume (355K vs 113) and chart position (#119 vs unranked). Gong.io's advantage is review sentiment (60% vs 49%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Salesforce holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Salesforce has 355K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 49% of Salesforce's written reviews are positive against 60% of Gong.io's, so the app with the better star average is not the one people write more warmly about.
Salesforce ships an update fortnightly, Gong.io every 2 weeks. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.
| Parameter | Salesforce | Gong.io |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (355K ratings) — better | 3.9 (113 ratings) |
| Positive reviews | 48.9% of reviews | 60.3% of reviews — better |
| Number of ratings | 355K — better | 113 |
| Update frequency | Fortnightly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Freemium |
| Best chart rank | #119 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 349 MB | 62 MB |
| Age rating | 4+ | 12+ |
| Developer | salesforce.com | Gong.io |
Customer experience
Salesforce
Gong.io
User reviews
Salesforce
From 355K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality
Room to improve
- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login
Gong.io
From 113 App Store ratingsWhat we love
- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights
Room to improve
- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost
Bugs and requests
Salesforce
Reported bugs
3 issues- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly
Requested features
4 requests- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics
Gong.io
Reported bugs
12 issues- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening
Show 7 moreShow fewer
- App freezes on calls
- App disappearing and trouble connecting
- Phantom app notification badge
- Videos don't play well at double speed on iPad
- Time in call freezes on iPad
- Two audio tracks playing at the same time
- Submit comment button too close to visibility options
Requested features
9 requests- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad
Show 4 moreShow fewer
- Download video option
- Match iOS search to macOS
- Filters for prospects only
- Ability to input/modify results
In-app purchases
Salesforce
No in-app purchases
Gong.io
No in-app purchases
