Comparison

Salesforce vs SERVICE 1 Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

Highlights
  • Personalized dashboard (Mobile Home)
  • Access and update business data
  • Mobile-optimized Lightning apps
  • Enterprise-grade security
  • Custom push notifications
Features
Currently charting
Read full description

Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!

About

SERVICE 1 Mobile

Features
Read full description

High-performance mobile application for field service engineers, ranging from order scheduling and execution to documentation and invoicing, are the basis for efficient customer service. The next generation of our mobile Service1 application for engineers will proactively support you as a field service engineers, provide assistance with daily work schedules and customer communication, make proposals for relevant spare parts, or offer product information. Your effective working time will be increased through a significant reduction of unproductive and administrative tasks.

Screenshots

Salesforce4 screens
SERVICE 1 Mobile4 screens

Verdict

The call

The clearest difference is chart position: Salesforce at #128 against SERVICE 1 Mobile's unranked. Salesforce also leads on update cadence (fortnightly vs monthly). SERVICE 1 Mobile's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Salesforce ships an update fortnightly, SERVICE 1 Mobile monthly. The most recent releases landed on November 3, 2026 and October 26, 2026 respectively.

Scorecard3 real differences · 8 level
Salesforce versus SERVICE 1 Mobile: the parameters behind the verdict, then further details
ParameterSalesforceSERVICE 1 Mobile
PriceFreeFree
Rating4.8 (356K ratings) — better—
Positive reviews48.9% of reviews—
Number of ratings356K — better—
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
Best chart rank#128 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size349 MB98 MB
Age rating4+4+
Developersalesforce.comService 1 GmbH

Bugs and requests

Salesforce

Reported bugs

3 issues
  • Inability to view cases and records
  • Inconsistent data sync between mobile and desktop
  • Timesheet and note-taking features not working properly

Requested features

4 requests
  • Improved mobile-optimized UI
  • Offline functionality
  • Better integration with other apps
  • Enhanced reporting and analytics

SERVICE 1 Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce

No in-app purchases

None

SERVICE 1 Mobile

No in-app purchases

Questions

Is Salesforce free?
Salesforce is free to download, with no in-app purchases.
Is SERVICE 1 Mobile free?
SERVICE 1 Mobile is free to download, with no in-app purchases.
Do Salesforce or SERVICE 1 Mobile have ads?
Neither Salesforce nor SERVICE 1 Mobile shows ads.
Which is updated more often, Salesforce or SERVICE 1 Mobile?
Salesforce ships an update fortnightly, and SERVICE 1 Mobile monthly. Most recently, Salesforce was updated on November 3, 2026 and SERVICE 1 Mobile on October 26, 2026.

Other comparisons