Salesforce vs SERVICE 1 Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce
Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.
- Personalized dashboard (Mobile Home)
- Access and update business data
- Mobile-optimized Lightning apps
- Enterprise-grade security
- Custom push notifications
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Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!
SERVICE 1 Mobile
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High-performance mobile application for field service engineers, ranging from order scheduling and execution to documentation and invoicing, are the basis for efficient customer service. The next generation of our mobile Service1 application for engineers will proactively support you as a field service engineers, provide assistance with daily work schedules and customer communication, make proposals for relevant spare parts, or offer product information. Your effective working time will be increased through a significant reduction of unproductive and administrative tasks.
Screenshots
Verdict
The clearest difference is chart position: Salesforce at #128 against SERVICE 1 Mobile's unranked. Salesforce also leads on update cadence (fortnightly vs monthly). SERVICE 1 Mobile's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Salesforce ships an update fortnightly, SERVICE 1 Mobile monthly. The most recent releases landed on November 3, 2026 and October 26, 2026 respectively.
| Parameter | Salesforce | SERVICE 1 Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (356K ratings) — better | — |
| Positive reviews | 48.9% of reviews | — |
| Number of ratings | 356K — better | — |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Best chart rank | #128 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 349 MB | 98 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | Service 1 GmbH |
Bugs and requests
Salesforce
Reported bugs
3 issues- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly
Requested features
4 requests- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics
SERVICE 1 Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Salesforce
No in-app purchases
SERVICE 1 Mobile
No in-app purchases
Questions
Is Salesforce free?
Is SERVICE 1 Mobile free?
Do Salesforce or SERVICE 1 Mobile have ads?
Which is updated more often, Salesforce or SERVICE 1 Mobile?
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