Pulseway vs IT Glue
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pulseway
Securely monitor and manage your IT systems from any mobile device. Get real-time status updates, receive instant alerts for issues, and resolve problems remotely. Supports Windows, Linux, and Mac, offering comprehensive control over your infrastructure.
- Remote system monitoring
- Real-time status alerts
- System management and control
- Cross-platform support (Windows, Linux, Mac)
- Process and service management
- Event log analysis
- Active Directory management
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Remotely monitor and manage your IT systems securely from any smartphone or tablet. Pulseway gives you complete control of your computers and applications from anywhere, at any time. You can monitor and control Windows, Linux and Mac Operating Systems as well as any application using the monitoring API. Pulseway dramatically reduces the level of manual checks for support engineers and provides them with a real time status of their monitored systems. You are the first to know about any potential issues affecting your systems and can resolve those issues immediately. *** IMPORTANT *** • To monitor a computer, download and install the agent software from our website; • The communication between this application and the monitored computers is always encrypted. MONITOR: • The status and uptime of all systems • CPU usage and usage history chart • Current available memory and usage history chart • External IP address and the location on the map using GeoIP • Ping round trip response time and response time chart • Status of local hard disks • Services status • Network interfaces status and traffic chart • Running processes • Event logs • Scheduled tasks status • Ports status • Logged in users • Hardware details • Status of web sites and application pools in Internet Information Server • User accounts status in Active Directory including locked user accounts • View and manage Windows updates • Performance counters • ... and more MANAGE: • Start, pause, continue and stop a service • Kill a process • Start and stop a scheduled task • Log off any logged in user • Send a message to the logged in users • Command prompt and PowerShell support • Restart, wake up (Wake on WAN over Internet supported), shutdown, power off, suspend or send the computer into hibernation • Send commands to multiple systems in the same group • Start/stop/restart Internet Information Server web sites • Start/stop/recycle Internet Information Server application pools • Mobile device authorization for system commands - only selected authorized devices on your account can be allowed to send system commands • Enable, disable, unlock and reset password for user accounts in Active Directory • Add and remove groups for a user account in Active Directory • Hyper-V and VMware support, start and stop virtual machines • Run SQL Server queries • ... and more GET NOTIFIED: • When a system goes offline, starts up, shuts down, suspends and resumes • When a monitored service stopped unexpectedly • When the free memory is below a specified percentage • When the processor usage is above or below a specified percentage for a specified period of time • When the free space of a hard disk drive is below a specified percentage • When a user logs in or logs out • When ping round trip time is above a specified value for a specified period of time • When a monitored port is closed • When an event log entry is generated and it matches a specified filter (Windows only) • When the CPU, system or HDD temperature exceeds a specified threshold • When a web site or app pool stopped on Internet Information Server • ... and more The application will work even if the system cannot be directly accessed from the Internet (i.e. does not have a routable IP address or sits behind a firewall). Operating Systems supported: • Server: Windows 2003 or higher • Desktop: Windows XP or higher • Linux: All major distributions • Mac: OS X 10.8+
IT Glue
Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.
- Pinned assets for quick access
- Improved barcode and QR scanning
- Simplified photo and file uploads
- View and edit passwords and configurations
- Native mobile functionality integration
- Secure sign-in with MFA/SSO
- OTP generation
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Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.
Screenshots
Verdict
The clearest difference is review sentiment: Pulseway at 86% against IT Glue's 7%. Pulseway also leads on rating (4.6 vs 2.1) and monetization model (freemium vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pulseway holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Pulseway has 618 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 86% of Pulseway's written reviews are positive against 7% of IT Glue's.
Pulseway ships an update every 6 weeks, IT Glue every 2 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | Pulseway | IT Glue |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (618 ratings) — better | 2.1 (9 ratings) |
| Positive reviews | 86.3% of reviews — better | 6.8% of reviews |
| Number of ratings | 618 — better | 9 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 97 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | MMSOFT Design Ltd. | Kaseya International Limited |
Customer experience
Pulseway
IT Glue
User reviews
Pulseway
From 618 App Store ratingsWhat we love
- 🚀 Powerful remote monitoring and management capabilities
- 🔒 Secure remote access and control
- 👍 Comprehensive system information and diagnostics
- 👍 Useful for both home and enterprise use
- 👍 Intuitive and user-friendly interface
Room to improve
- 🐛 Occasional crashes or stability issues
- 🔋 High resource usage on some systems
- ⚠️ Subscription model required for more than 3 devices
- ⚠️ Limited functionality on macOS/Linux
- ⚠️ Inconsistent remote desktop/screen sharing experience
IT Glue
From 9 App Store ratingsWhat we love
- 👍 Web app is great
- 👍 Redesigned interface looks better
- 👍 New update is great (2.0)
- 👍 Mobile app works quite well (tunermaniac-3)
Room to improve
- 🐛 App is unresponsive and slow
- 🐛 Navigation is difficult and broken
- 🐛 Login issues (MFA, FaceID, TouchID)
- 🐛 App frequently logs out
- 🐛 Interface glitches and doesn't align
Bugs and requests
Pulseway
Reported bugs
3 issues- Compatibility issues with newer iOS/macOS versions
- Login/authentication problems for some users
- Inconsistent behavior when switching between devices
Requested features
5 requests- Remote desktop/screen sharing functionality
- Improved multi-account/multi-device management
- Expanded support for macOS and Linux systems
- Enhanced notification and alerting options
- Ability to view and manage GPU/hardware details
IT Glue
Reported bugs
22 issues- Login issues with MFA/TFA
- Face ID/Touch ID not working or forgetting settings
- App logs out frequently and immediately
- Photos not working when adding to documentation
- Cannot view or edit documents
Show 17 moreShow fewer
- Interface alignment and display issues on various iPhones
- Buttons/icons hidden on screen
- App crashes at startup
- SSO unusable or in an endless authentication loop
- Cannot copy or reveal one-time auth codes
- Progress on documents gets wiped randomly
- Search function is broken
- Dynamic Island causing issues with navigation
- Screen shrinks to iPhone display on iPad
- Buttons cut off on top of the screen
- Cannot use TouchID to log in anymore
- UI doesn't work well on iPhone 14 Pro
- Cannot edit or add items by scanning serial number
- Web view to full IT Glue mobile site is slow
- iOS auto-fill from password manager not working
- Embedded passwords not accessible
- Only shows passwords, no other documentation
Requested features
20 requests- iPad version needed
- More data entry and photo gathering on mobile
- Add documents section to the app
- Remember subdomain and email at login
- Keep session active with PIN/FaceID unlock
Show 15 moreShow fewer
- Support for Face ID with SSO
- Password autofilling at login
- View documents in the app
- Integration with iOS passwords
- Auto fill passwords from password manager
- API integrations for links
- Permanently save credentials with Touch ID
- Access to documentation (not just passwords)
- MFA integrated into the app
- Push notifications for MFA
- Edit documents on the fly
- Face ID support
- Trust a specific device for login
- Biometrics valid for longer periods
- Allow editing of documents
In-app purchases
Pulseway
No in-app purchases
IT Glue
No in-app purchases
Questions
Is Pulseway free?
Is IT Glue free?
Which has better reviews, Pulseway or IT Glue?
Do Pulseway or IT Glue have ads?
Which is updated more often, Pulseway or IT Glue?
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