Pulseway User Reviews

Customer Experience

Positive experience86.4% of reviews
Neutral3.6% of reviews
Negative experience10.0% of reviews

~ Based on 698 written reviews from the US App Store.

What users say

Is Pulseway Safe?

Pulseway appears safe based on user ratings. AppsHunter Safety Score for Pulseway is 91/100.

This assessment is based on 614 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
3.9% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 614 App Store ratings for Pulseway.

Is Pulseway Legit?

Pulseway appears to be a legitimate app. AppsHunter Legitimacy Score for Pulseway is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst version yet!

The Pulseway app has become embarrassingly unreliable.

False positives, constant crashes, unreliable notifications, and now, on the latest version, the remote control functionality doesn’t even work properly. These aren’t minor bugs. They affect the core functionality we’re paying Pulseway to provide.

When you’re responsible for monitoring critical infrastructure, you need to be able to trust your RMM platform. Instead, Pulseway creates unnecessary anxiety because you’re constantly left wondering, “Is everything actually OK, or has Pulseway just failed to tell me again?”

That completely defeats the purpose of a monitoring platform.

We pay a significant amount of money for this product, and frankly, the quality of the service simply doesn’t reflect the price. An RMM platform should give IT teams confidence and peace of mind, not make them second-guess whether the monitoring, alerts or remote access are actually working.

It’s incredibly disappointing. Pulseway needs to get the basics right before adding more features, because right now the reliability of the core product just isn’t good enough.
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???

non capisco a cosa serve nello stato attuale… per anni ha funzionato automaticamente con il mio account, ora non posso più accedervi, non serve a niente, non si accede nemmeno ad una schermata delle opzioni appena aperta la app… che significa???

MFA approvals issues and grouping issue

Ever since update lot of things are not working properly. System grouping is gone.

Stop breaking the UI!

We have been loyal Pulseway users for years, steadily increasing our licenses because we believed in the product. However, the last few months have been deeply disappointing. It feels like the development team has become arrogant, forcing design changes that actively hurt usability while ignoring user feedback.

The latest UI update is a major regression. Specifically, removing the clear visualization to "Group by Customer" (or Agent Group) makes the app chaotic and hard to read. We are paying customers, not beta testers for bad design choices.

We don't need a "fresh look" that removes functionality; we need the tools that worked. Please stop ignoring your long-term clients and restore the option to organize devices by Group/Customer.
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Crash fixed

I talk about crashing after o open the app ,, they fix it in the next day 👌👍

War gut, nun sehr schlecht

Das aktuelle Update ist eine Katastrophe und massive Verschlechterung.

Warum kann ich nun keine einzelnen Benutzer mehr abmelden, sondern nur alle Benutzer?
Die Funktion war für mich Gold wert. Nun ist es unbrauchbar.

Help

You removed a feature!!!

I can’t add members anymore within the Active Directory - group users..
only remove.. the plus sign is gone..

This is vital…

Best app and support ever

I don't write reviews! But this app has really went down hill, I’ve been with the software since it was Call Mobile PC Monitor so for about 20 years and they keep taking features away, this time they updated the dashboard where it used to show me all machines uptime to where now I have to click on each machine to view its uptime, and it was working on my iPad and with this update it says I have no machines and isn’t working. I opened a support ticket and haven’t heard back anything and it’s been way over 20 hours. I will be moving away from Pulseway soon. Shame it was great resource for my MSP.
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Version 9.23 constantly crashing

Well, support says it’s working great and there are no issues. People on Reddit say otherwise. But after Kaseya took over, nobody really expected anything different…

Terrible update

Why did you make the app worse? Why increase the size and spacing of the system list? Now I have to scroll to see all my systems. And why did you remove the time since last restart and replace it with “online”? I don’t need text to tell me the machine is online! There was nothing wrong with either of these interface design choices before. Another classic example of software being changed for the worst for no reason.
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Awful updated interface

The new interface is absolutely horrible. What happened???

Fehlendes Login

Ich habe das gleiche Problem wie andere Nutzer. Seit irgendeinem Update ist die Möglichkeit verschwunden, sich mit Benutzernamen und Passwort einzuloggen. Stattdessen wird nach einem Instanz-Namen gefragt. Zwar kann man die Eingabe abwählen (ich habe keinen Instanz-Namen) nur kommt dann die Fehlermeldung, dass der Benutzername (den man nirgendwo eingeben kann) nicht korrekt wäre.???

Das ganze ist erst bei einem neuen iPhone aufgefallen. Das alte ist noch verbunden und dort funktioniert noch alles.

Vermutlich will man damit diejenigen loswerden, die vor Jahren einen Free-Account angelegt hatten. Von mir aus kann man diese auch einstellen, aber nicht auf diese Art und Weise!!!
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NO TRY - NO BUY... IMBECILES!!!

good luck trying to re-hash a flaky product for money! if we can't try it - WE WILL NEVER BUY IT... IMBECILES!!!

Seit vielen Jahren mein treuer Begleiter in der IT

Optimal zur Überwachung von ServerSystemen oder such Clients, HyperV uvm. Updates, Neustart, Wartung- Systempflege- einfach übers Handy. Zu jeder Zeit von jedem Ort.

No Login anymore

Where can I type my user name and PWD? I haven’t an instance name!

All tells me to update, but no update

Love Pulseway, been using it for many many years. But now the iPad app just says that it needs to be updated. But the App Store shows it’s current.

Can’t login without instance name

I can’t login on my iPhone 15, when I toggle the “I don’t have instance name”, it doesn’t show anything and I can’t log into my account :/

Weird choice

I used this app to shutdown or sleep my PC and that’s it,
It was easy, free and welcomed
Now some “manager” made the decision to get rid of free accounts so bye bye Pulseway…
No interest in paying to simply shutdown my computer

Wo ist mein Konto hin?

Neuerdings wird nach einem Instanznamen gefragt. Wo gebe ich meine bisherigen User Daten ein? Login per Instanz kann ich zwar deaktivieren, damit entfällt jegliche Eingabemöglichkeit, wirklich grandios! Keine Ahnung, ob es noch Firmen
Zugänge gibt, aber User ahnungslos zurücklassen ohne jedes Feedback geht gar nicht und verschwendet meine Zeit!
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Signing in appalling

Without an instance name, I now have no way to sign in. Doesn’t ask for the account name and won’t let me get past “invalid user name”
Come on Pulseway, you are better than this !