Pulseway User Reviews

Customer Experience

Positive experience80.9% of reviews
Neutral4.3% of reviews
Negative experience14.8% of reviews

~ Based on 257 written reviews from the US App Store.

What users say

Is Pulseway Safe?

Pulseway appears safe based on user ratings. AppsHunter Safety Score for Pulseway is 91/100.

This assessment is based on 615 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
3.5% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 608 App Store ratings for Pulseway.

Is Pulseway Legit?

Pulseway appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pulseway is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

MFA approvals issues and grouping issue

Ever since update lot of things are not working properly. System grouping is gone.

Help

You removed a feature!!!

I can’t add members anymore within the Active Directory - group users..
only remove.. the plus sign is gone..

This is vital…

Best app and support ever

I don't write reviews! But this app has really went down hill, I’ve been with the software since it was Call Mobile PC Monitor so for about 20 years and they keep taking features away, this time they updated the dashboard where it used to show me all machines uptime to where now I have to click on each machine to view its uptime, and it was working on my iPad and with this update it says I have no machines and isn’t working. I opened a support ticket and haven’t heard back anything and it’s been way over 20 hours. I will be moving away from Pulseway soon. Shame it was great resource for my MSP.
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Terrible update

Why did you make the app worse? Why increase the size and spacing of the system list? Now I have to scroll to see all my systems. And why did you remove the time since last restart and replace it with “online”? I don’t need text to tell me the machine is online! There was nothing wrong with either of these interface design choices before. Another classic example of software being changed for the worst for no reason.
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Awful updated interface

The new interface is absolutely horrible. What happened???

NO TRY - NO BUY... IMBECILES!!!

good luck trying to re-hash a flaky product for money! if we can't try it - WE WILL NEVER BUY IT... IMBECILES!!!

All tells me to update, but no update

Love Pulseway, been using it for many many years. But now the iPad app just says that it needs to be updated. But the App Store shows it’s current.

Signing in appalling

Without an instance name, I now have no way to sign in. Doesn’t ask for the account name and won’t let me get past “invalid user name”
Come on Pulseway, you are better than this !

Impossible to login

It is impossible to log in if you do not have a teams account. If you select “I do not have an instance name” it then closes the only log in input field and there I no other. Clicking save then says “invalid username” where there is in fact, no username field.

Pulseway is trash

Don’t buy it and don’t use it

Owner

Logs me out of the app all the time (this is new as of 2 months ago). Very frustrating when you are trying to do your job! Also stops working about every month or so. Memory hog.

Pulseway issues

Over the past year, there have been a lot of updates but very buggy.

Definitely worst since Kaseya bought them.

App is broke

App is broke and has been for weeks. Pulseway knows about it but doesn’t do anything to fix it. Any recommendations for a new RMM provider?

Not exactly helpful anymore

Pulseway used to be really helpful for me running a home lab and only having 2 servers just to fit into there free plan but now they’ve made the decision to delete everyone’s accounts if your using a free account so unfortunately for me a very good app has gone down the drain as for me it’s cost of £61 is just not worth it in my opinion for a home lab
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Pulseway app

Worked great until it no longer works. The app needs to save the login information.

Need update

The current app is no longer supported on current iOS 18

App requires update

App says it requires an update but shows no update in the app store.

Broken

App is broken and no longer works until they decide to update it

Latest version no longer supported

On the latest version for iOS, 9.3, and on latest iOS version, 17.6.1. Attempting to use the app gives message that this version is no longer supported. Are there any versions that are supported for anything other than windows?

No longer works on iPhone or iPad.

On the latest version of iOS, app now says it’s not supported.