Priority Pass™ vs Amex Travel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Priority Pass™
Gain access to premium airport lounges and travel experiences globally. This app allows for easy account activation, digital membership cards for contactless entry, and the ability to search and save favorite lounges and experiences. Enhance your travel with a range of amenities like spas, sleeping pods, and dining options.
- Digital Membership Card
- Contactless Entry
- Lounge & Experience Search
- Save Favorites
- Membership Entitlement Check
- Visit History Tracking
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Download the Priority Pass™ app today to access the original and market-leading airport experiences programme. Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special. •Enjoy contactless entry with your Digital Membership Card •Stay up to date, check your current membership entitlement and visit history •Search for lounges and experiences, and save your favourites •Unlock more with access to additional Travel Services and benefits that enhance your travel journey Enrich your airport experience with the Priority Pass™ app.
Amex Travel
Plan and book your next vacation with ease. Discover new destinations, find hotels worldwide, and manage your travel plans all in one app. Access exclusive benefits and create wishlists for future trips.
- Book hotels, flights, and car rentals
- Explore new destinations
- Create travel wishlists
- Access exclusive benefits
- Manage trip itineraries
- View travel benefits details
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Turn travel dreams into dream vacations by booking through Amex Travel. Whether exploring new places or finding the right hotel, the Amex Travel App can help you get there. Book hotels, flights, and car rentals in one convenient place. Explore New Places Browse hotels across the globe to find your ideal stay. Plus, if you’re a U.S. Consumer or Business Platinum Card® Member, you can access an exclusive suite of benefits at Fine Hotels + Resorts® properties*. Create Wishlists Start a dream list of future destinations right in the app. Save your favorites to explore at your convenience. Maximize Your Benefits Get the details on benefits to enhance your travel at select properties*. Book Travel Lock in your hotel, flight and car rental reservations all in one place. Manage Your Trips You can visit your upcoming travel itinerary at any time– and make changes if needed. *To see the full Terms and Conditions copy and paste the following link into your browser and scroll to the bottom of the page: https://www.americanexpress.com/en-us/travel/terms-and-conditions/ American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit www.americanexpress.com/travelterms. California CST#1022318; Washington UBI#600-469-694
Screenshots
Verdict
Priority Pass™ and Amex Travel both sit at 4.8 stars, but that hides the real split: 41% of Amex Travel's written reviews are positive against 25% of Priority Pass™'s. Priority Pass™'s advantage is ratings volume (497K vs 39K) and iOS requirement (14.0 vs 18.2). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Priority Pass™ against 4.9 for Amex Travel. That said, the two scores are not equally well evidenced: Priority Pass™ has 497K ratings behind it against 39K, so its average is the more settled of the two. Written reviews are what separate them: 25% of Priority Pass™'s written reviews are positive against 41% of Amex Travel's.
Priority Pass™ ships an update fortnightly, Amex Travel every 3 weeks. Both last shipped on September 24, 2026.
| Parameter | Priority Pass™ | Amex Travel |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (497K ratings) | 4.9 (39K ratings) — better |
| Positive reviews | 24.6% of reviews | 41.2% of reviews — better |
| Number of ratings | 497K — better | 39K |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #111 | #47 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 18.2 |
| Further details — not scored | ||
| Size | 233 MB | 233 MB |
| Age rating | 4+ | 4+ |
| Developer | Priority Pass Ltd | American Express |
Customer experience
Priority Pass™
Amex Travel
User reviews
Priority Pass™
From 497K App Store ratingsWhat we love
- 🌟 Great app and customer service
- 👍 User-friendly interface
- 🌍 Works well internationally
- 💯 Excellent lounge access and amenities
Room to improve
- 🚫 Limited lounge availability at major airports
- 🕰️ Restricted lounge access hours
- 💳 Charges for additional services
- 🤖 Buggy and unreliable app
Amex Travel
From 39K App Store ratingsWhat we love
- 🚀 Seamless experience
- 🚀 Massive upgrade from web
- 👍 Easier searches and planning
- 👍 Functional for researching and planning
- 👍 Beautiful design
Room to improve
- 🐛 Constantly logging out
- 🐛 Buggy and frustrating to use
- 🔒 Constant need to log in and log back in
- 👎 Limited functionality
- 👎 Bare bones experience
Bugs and requests
Priority Pass™
Reported bugs
4 issues- Login and account management issues
- Inconsistent app performance and crashes
- Inability to add digital card to wallet
- Inaccurate lounge location and hours information
Requested features
4 requests- Improved real-time lounge availability information
- Ability to book and reserve lounge access
- Enhanced digital card functionality
- Offline access to lounge details
Amex Travel
Reported bugs
2 issues- Auto logout after 5 minutes of inactivity
- Incompatible with older devices
Requested features
6 requests- Save previous search
- Ability to swipe through hotel photos
- Horizontal view for hotel photos
- Map function for hotel search
- Integration of past reservations (e.g., cruises)
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- Lounge information
In-app purchases
Priority Pass™
No in-app purchases
Amex Travel
No in-app purchases
