Amex Travel User Reviews

Amex Travel
Amex Travel
American Express

Customer Experience

Positive experience39.8% of reviews
Neutral13.0% of reviews
Negative experience47.2% of reviews

~ Based on 432 written reviews from the US App Store.

What users say

Is Amex Travel Safe?

Amex Travel appears safe based on user ratings. AppsHunter Safety Score for Amex Travel is 98/100.

This assessment is based on 28,708 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 28,708 App Store ratings for Amex Travel.

Is Amex Travel Legit?

Amex Travel appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Amex Travel is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

1UP Above the rest

Love everything about this card. Top tier. Best card out of every card I have ever used.

Excellent Amex Travel App

I’ve had a really wonderful experience with the Amex Travel app. Traveling can sometimes be stressful, but this app makes everything feel so much easier and more organized. I love being able to manage my flights, hotels, and travel plans all in one place, and I really appreciate how simple and intuitive everything is.

What I enjoy most is the peace of mind it gives me when I’m traveling. Having all my information right at my fingertips makes a big difference, especially when I’m on the go. Amex has done an excellent job creating an app that feels reliable, convenient, and genuinely helpful.

Thank you, Amex, for making the travel experience a little easier and a lot more enjoyable! ❤️
Show more

Car Rental a

I use Amex Travel to book my car. This was the best booking that is needed. I enjoyed the easy process it was to place a booking

Love this app

Simply the best way to search for travel using your platinum card for vacation purchases of any kind. Won’t book without it.

Lacks map features

I’m always a fan of booking through Amex. The benefits rarely disappoint. But, a map feature with hotel locations is simply table stakes. I’m stunned this isn’t built into the app.

Useless!

Tried booking a hotel no less than FOUR times and received an error message each time. Thanks, Amex!

Can’t get it right

How many times do o have to step out of this site to the hotel sight. I could not get a suite for one hotel on Amex so I booked directly with the hotel. For the other. Amex will not use my saved Apple Pay or cards and I have to rekey.

AMEX IS THE BEST

Amex is always the go to, nothing else compares

Double charges

Used the app one time and Amex charged me twice for my car rental and will not give back the money

Easy

It was the easiest booking I had ever made and greatest prices!

Easy Button

Love the ease & convenience of AMEX Travel App❣️

App is good

So far it’s silky smooth experience.

Easy to use

The app makes finding and booking hotels and flights very easy. Photos of the hotels are there and prices listed clearly.

Excellent

Excellent & EASY

The best

If you don’t have Amex platinum you are behind .this is the future of business travel or personal travel

Kiwi traveler

Mental, this app literally sucks as they wasted 3 hrs of my morning with continuous nonsense !!
Stay away from this for your mental health.

Find resorts and hotels program

It used to be that the hotel rate would be the same as the rate on the American Express app, but now I’m finding that booking directly with the hotel is considerably less and the perks and credits that you offer through platinum travel. Don’t even come close to the same value of the reduced rate of the room. That is disappointing
Show more

Reliable and Peace of Mind

Amex Travel is one of the best tools provided for Amex CC holders. All reservations count with additional and reliable insurance from
American Express which is simply peace of mind and good branding.

Removed the FHR Filter

The reason this app was great is because it’s the only reliable way to search for The Hotel Collection and FHR properties. They removed it from Filters and put it in Sort which is bad enough, but the Sort literally does nothing. That means Amex removed the singular feature that makes this app useful, when the feature was working perfectly fine.
Show more

Easy to use

Love the quick and easy ways to book everything, compacts all trip planning to one place.