Amex Travel User Reviews

Name: Amex Travel
Rating: 4.9 (28708 reviews)

Amex Travel

American Express

✈️ Travel

Customer Experience

Positive experience37.5% of reviews

Neutral13.1% of reviews

Negative experience49.4% of reviews

~ Based on 389 written reviews from the US App Store.

What users say

Summarized from real user reviews of Amex Travel. Based on 29K reviews and a 4.9/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

🚀Seamless experience
🚀Massive upgrade from web
👍Easier searches and planning
👍Functional for researching and planning
👍Beautiful design
👍Intuitive and user-friendly
👍Sleek and smooth travel experience

Negative things

🐛Constantly logging out
🐛Buggy and frustrating to use
🔒Constant need to log in and log back in
👎Limited functionality
👎Bare bones experience
👎No flight integration

Is Amex Travel Safe?

Amex Travel appears safe based on user ratings. AppsHunter Safety Score for Amex Travel is 98/100.

This assessment is based on 28,708 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience

1.0% of ratings suggest some concerns

1.7% of ratings point to a risky experience

~ Based on 28,708 App Store ratings for Amex Travel.

Is Amex Travel Legit?

Amex Travel appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Amex Travel is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Hotel res issues

There needs to be a way to search for hotels by name. Very frustrating

Maryland Travelor

4 days ago

Possibly the worst

In 30 years of travel Amex booking site is probably the worst …. The lack of info …. The simple lack of easy of navigation make it kind of an embarrassment

DJBSFO

6 days ago

update constantly

constantly asking me to update before I can use it which is very inconvenient when traveling internationally using limited data

uniquelight

7 days ago

The best

Incomparable service and attention. Always worked with me as I grew my personal credit and business. So impressed. Thank you Amex

Rouben mybuildPROS.com

7 days ago

Good App

Only reason I won’t give 5 stars because the map option is no longer available to see where the hotel at.

CloverKing Production

7 days ago

10/10 service

App works great, even better if you need help and speak with an agent

MayorMells

8 days ago

Filters

The filter options are way too limited. I want an AC filter for Europe and a distance filter so you aren’t showing me hotels on a different island.

Redhawk12222

8 days ago

Love the app

Amazing

Robinsonortizdi

9 days ago

My favorite card!

Pays for itself in benefits

Hi2Ak23

9 days ago

Very unreliable connection and service

I’ve used this app so many times where I’ve tried to make a reservation or cancel and I get messages saying they’re having a system error

Gkurshioni

9 days ago

Search

Let me be able to search the name of a hotel on the app.
Thank you, Ayrton

Ayrton L

10 days ago

Great app but

I'm missing a search line for hotels. I don't want to scroll through 1000 locations while I already know where I want to go.

The DeBusks

10 days ago

So Easy & Efficient

I love using Amex travel to book my family trips.

Ccc^*

11 days ago

Hot mess

This app is a hot mess. Try looking at you trip and it opened a webpage with error. Try searching and it sits there and spins. They took the lazy way out of creating a garbage app. Just web pass wrapper even that is done wrong.

rol2233