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Global Entry Mobile

Global Entry Mobile

A Trusted Traveler Program

6.8K ratings
261 reviews
✈️ Travel

Archived App (Last seen on 17 Oct 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
September 18, 2023
Updated
September 4, 2026

Features

Developer

US Customs and Border Protection
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Global Entry Mobile screenshot #1 for iPhone
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❓5 answered
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📦~ in 3 weeks
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About

This app allows active Global Entry members to report their arrival at supported airports using their mobile device instead of a stationary portal. Members can submit a photo for verification and receive a receipt to present to an officer. It also stores CBP Pass ID and preferred Class of Admission.

✓Report arrival at supported airports
✓Submit photo for CBP verification
✓Receive submission receipt
✓Store CBP Pass ID
✓Select preferred Class of Admission
Show original description

What users say about Global Entry Mobile

Reviews of Global Entry Mobile are mixed: the Travel app is rated 4.8/5 from 6.8K App Store ratings. What users like most: expedited entry, streamlined process. Top complaints: location detection issues, inconsistent agent awareness. Summarized from real user reviews.

Positive things

  • 🚀Expedited entry
  • ⚡️Streamlined process
  • 👍Easy to use
  • 💨Faster than kiosks
  • 🤩Impressive app

Negative things

  • 🐛Location detection issues
  • ⚠️Inconsistent agent awareness
  • 🤔Unclear app functionality
  • 🕰️Submission expiration issues
  • 🤯Unreliable at some airports
See all reviews

What's New in Global Entry Mobile

2.2.2

September 4, 2026

Changes - Updated transition notice verbiage

User reviews

Most RecentHighest RatedLowest Rated

New version

No works
Hhubtv

Does not work

App is smooth, but does not function correctly not correctly submitting with a verified account.
B#Bystander #6

This app still sucks

Some airport codes are wrong and cannot even leave a report cause it won’t work from the app. Why bother to have an app when it sucks at everything. Great program, totally awful app.
DSDeb Sat

Best for World Travel

We travel frequently in & out of the country Global Entry is a timesaver, respected worldwide, streamlines check in time & the long lines. If you’re a world traveler it’s worth the extra cost.
Ddebbiesden

Amazing app!

Yesterday I arrived in Houston George Bush international. All the Global Entry machines were out of service. I had never used this app, but it was installed and to use. I skipped a long line of people as a result!
AAppGirl60
See 256 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes on update

Bug

Location not recognized at airport

Bug

Submission not appearing on agent's screen

Bug

Inability to retake/resubmit photos

Bug
✨

Requested Features

5 requests

Add family/group support

Feature

Integrate with airline apps

Feature

Improve signage/instructions

Feature

Extend submission validity time

Feature

Expand airport coverage

Feature

FAQ

What does the Global Entry Mobile app do?

The Global Entry Mobile app allows active Global Entry members to report their arrival at supported airports using their smartphone. Instead of using a physical portal, members can submit a photo for verification and receive a digital receipt to present to a Global Entry officer.

Who is eligible to use the Global Entry Mobile app?

You must be an active member of the Global Entry program to use this application. The app does not facilitate enrollment into the Global Entry program. If you are not enrolled, you will need to use the standard entry process or the CBP Mobile Passport Control app.

How do I use the app upon arrival?

Choose your arrival airport from the list of supported airports within the app. Submit a photo of yourself for CBP verification while physically located within your arrival terminal. You will receive a receipt to present to the Global Entry officer.

What if I cannot get a receipt using the app?

If you are unable to obtain a receipt through the mobile app, you can still proceed to a standard Global Entry Portal and follow the normal entry process. The app is a convenience, not a mandatory step.

Is this app free to use?

Yes, the Global Entry Mobile application is free to use for active Global Entry members. There are no in-app purchases or advertisements mentioned.