MyTSA vs Global Entry Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyTSA
Access essential travel information 24/7, including what items are permitted on flights, real-time airport wait times, and weather delays. Get assistance through social media integration and learn how to navigate security checkpoints efficiently.
- Item search for flights
- Live TSA assistance
- Airport historical busyness
- Crowd-sourced wait times
- Report wait times
- Airport delay and weather info
- Security checkpoint guide
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Named the Best Government Mobile App from the American Council for Technology and Industry Advisory Council, and earning TSA recognition as one of the Top 15 Government IT Innovators, “MyTSA” provides 24/7 access to information that passengers frequently request from TSA. With “MyTSA”, you can: + Quickly search which items you can bring with you through the checkpoint onto the airplane. + Request live assistance from TSA through the AskTSA social media integration. + Check how historically busy the airport will be on your specific day and time of travel. + Check crowd-sourced TSA security checkpoints wait times at the airport of your choice. + Add your own TSA security checkpoints wait time for others to see (NOTE: You must be at the airport in order to report wait times). + Check the delay information and current weather conditions at your favorite airports nationwide. + Consult the TSA Guide on how to prepare for and get through the security checkpoint quickly. + Discover which airports and airlines support TSA PreCheck®, and learn how to sign-up. + Quickly access TSA PreCheck® benefits and support. + Access TSA's Chat with Ace virtual assistant 24/7. + Real Time - Wait Time live update widgets for select airport locations.
Global Entry Mobile
This app allows active Global Entry members to report their arrival at supported airports using their mobile device instead of a stationary portal. Members can submit a photo for verification and receive a receipt to present to an officer. It also stores CBP Pass ID and preferred Class of Admission.
- Report arrival at supported airports
- Submit photo for CBP verification
- Receive submission receipt
- Store CBP Pass ID
- Select preferred Class of Admission
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The Global Entry mobile application enables active Global Entry members to report their arrival at any supported airport in the place of a stationary Global Entry portal. You must be an active member in the Global Entry program to use this app. Simply choose your arrival airport from list of supported airports and submit a photo of yourself to CBP for verification. Be sure to complete this process while you are physically located within your arrival terminal. Once you’ve successfully submitted, you will receive a receipt of your submission that you must present to a Global Entry officer upon arrival. Be prepared to offer further travel documentation upon request. If you are unable to obtain a receipt using the mobile app, you can proceed to an existing Global Entry Portal and proceed with the normal process The Global Entry mobile application also allows existing Global Entry members to store their CBP Pass ID and (if applicable) select their preferred Class of Admission that will be used by all Global Entry services. Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.
Screenshots
Verdict
The clearest difference is update cadence: Global Entry Mobile at every 3 weeks against MyTSA's every 3 months. Global Entry Mobile also leads on review sentiment (46% vs 29%) and rating (4.8 vs 4.6). MyTSA's advantage is ratings volume (32K vs 6.8K) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Global Entry Mobile holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 32K and 6.8K respectively. Written reviews point the same way: 29% of MyTSA's written reviews are positive against 46% of Global Entry Mobile's.
MyTSA ships an update every 3 months, Global Entry Mobile every 3 weeks. Both last shipped on September 25, 2026.
| Parameter | MyTSA | Global Entry Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (32K ratings) | 4.8 (6.8K ratings) — better |
| Positive reviews | 29.5% of reviews | 45.6% of reviews — better |
| Number of ratings | 32K — better | 6.8K |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #144 | #97 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.1 |
| Further details — not scored | ||
| Size | 34 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Transportation Security Administration | US Customs and Border Protection |
Customer experience
MyTSA
Global Entry Mobile
User reviews
MyTSA
From 32K App Store ratingsWhat we love
- 🚀 Helpful for getting to the airport on time
- 👍 Attractive design
- 🔒 Useful security information
- 💡 Provides airport maps
Room to improve
- 🐛 Inaccurate wait time information
- 🐛 Crashes and bugs
- 🐛 Unable to select airports
- 🐛 Relies on user-submitted data
Global Entry Mobile
From 6.8K App Store ratingsWhat we love
- 🚀 Expedited entry
- ⚡️ Streamlined process
- 👍 Easy to use
- 💨 Faster than kiosks
- 🤩 Impressive app
Room to improve
- 🐛 Location detection issues
- ⚠️ Inconsistent agent awareness
- 🤔 Unclear app functionality
- 🕰️ Submission expiration issues
- 🤯 Unreliable at some airports
Bugs and requests
MyTSA
Reported bugs
4 issues- App crashes on launch
- Unable to access certain features
- Location services issues
- Compatibility problems on tablets
Requested features
4 requests- Live, accurate wait time data
- Ability to report wait times
- Terminal-specific wait times
- More real-time airport status updates
Global Entry Mobile
Reported bugs
4 issues- App crashes on update
- Location not recognized at airport
- Submission not appearing on agent's screen
- Inability to retake/resubmit photos
Requested features
5 requests- Add family/group support
- Integrate with airline apps
- Improve signage/instructions
- Extend submission validity time
- Expand airport coverage
In-app purchases
MyTSA
No in-app purchases
Global Entry Mobile
No in-app purchases
Questions
Is MyTSA free?
Is Global Entry Mobile free?
Which has better reviews, MyTSA or Global Entry Mobile?
Do MyTSA or Global Entry Mobile have ads?
Which is updated more often, MyTSA or Global Entry Mobile?
Which is more popular, MyTSA or Global Entry Mobile?
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