Comparison

MyTSA vs American Airlines

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyTSA

Access essential travel information 24/7, including what items are permitted on flights, real-time airport wait times, and weather delays. Get assistance through social media integration and learn how to navigate security checkpoints efficiently.

Highlights
  • Item search for flights
  • Live TSA assistance
  • Airport historical busyness
  • Crowd-sourced wait times
  • Report wait times
  • Airport delay and weather info
  • Security checkpoint guide
Features
Currently charting
Read full description

Named the Best Government Mobile App from the American Council for Technology and Industry Advisory Council, and earning TSA recognition as one of the Top 15 Government IT Innovators, “MyTSA” provides 24/7 access to information that passengers frequently request from TSA. With “MyTSA”, you can: + Quickly search which items you can bring with you through the checkpoint onto the airplane. + Request live assistance from TSA through the AskTSA social media integration. + Check how historically busy the airport will be on your specific day and time of travel. + Check crowd-sourced TSA security checkpoints wait times at the airport of your choice. + Add your own TSA security checkpoints wait time for others to see (NOTE: You must be at the airport in order to report wait times). + Check the delay information and current weather conditions at your favorite airports nationwide. + Consult the TSA Guide on how to prepare for and get through the security checkpoint quickly. + Discover which airports and airlines support TSA PreCheck®, and learn how to sign-up. + Quickly access TSA PreCheck® benefits and support. + Access TSA's Chat with Ace virtual assistant 24/7. + Real Time - Wait Time live update widgets for select airport locations.

About

American Airlines

Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.

Highlights
  • Live flight tracking on Lock Screen and Apple Watch
  • Mobile boarding pass
  • Interactive airport terminal maps
  • AAdvantage account management
  • Book flights, hotels, cars, and cruises
  • Track checked baggage
  • Seat selection and changes
Features
Read full description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips. - Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack. - Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets. - Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points. - Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.  - AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today. - Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.  - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.  - Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.  - Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.  There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience. The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived. Contact Us: 800-222-2377

Screenshots

MyTSA3 screens
American Airlines4 screens

Verdict

The call

The clearest difference is update cadence: American Airlines at weekly against MyTSA's every 3 months. American Airlines also leads on review sentiment (57% vs 29%) and ratings volume (1.7M vs 32K). MyTSA's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

American Airlines holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: American Airlines has 1.7M ratings behind it against 32K, so its average is the more settled of the two. Written reviews point the same way: 29% of MyTSA's written reviews are positive against 57% of American Airlines's.

UpkeepUpdate frequency

MyTSA ships an update every 3 months, American Airlines weekly. Both last shipped on October 31, 2026.

Scorecard6 real differences · 5 level
MyTSA versus American Airlines: the parameters behind the verdict, then further details
ParameterMyTSAAmerican Airlines
PriceFreeFree
Rating4.6 (32K ratings)4.8 (1.7M ratings) — better
Positive reviews29.5% of reviews56.7% of reviews — better
Number of ratings32K1.7M — better
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#181#6 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.6 — better18.0
Further details — not scored
Size34 MB318 MB
Age rating4+4+
DeveloperTransportation Security AdministrationAmerican Airlines

Customer experience

MyTSA

All ratings31,689 ratings
Positive92.0%
Neutral4.1%
Negative3.9%
Written reviews129 reviews
Positive29.5%
Neutral9.3%
Negative61.2%

American Airlines

All ratings1,733,537 ratings
Positive96.2%
Neutral1.5%
Negative2.3%
Written reviews3,722 reviews
Positive56.7%
Neutral6.3%
Negative37.0%

User reviews

MyTSA

From 32K App Store ratings

What we love

  • 🚀 Helpful for getting to the airport on time
  • 👍 Attractive design
  • 🔒 Useful security information
  • 💡 Provides airport maps

Room to improve

  • 🐛 Inaccurate wait time information
  • 🐛 Crashes and bugs
  • 🐛 Unable to select airports
  • 🐛 Relies on user-submitted data

American Airlines

From 1.7M App Store ratings

What we love

  • 🚀 Convenient and informative app
  • 🔒 Secure login process
  • 👍 Helpful for navigating airports
  • 👍 Tracks baggage status
  • 👍 Provides real-time flight updates

Room to improve

  • 🐛 Buggy and unreliable
  • 👎 Poor customer service experience
  • 👎 Inconsistent and confusing user experience
  • 👎 Difficult to make changes or updates
  • 👎 Lacking key features compared to competitors

Bugs and requests

MyTSA

Reported bugs

4 issues
  • App crashes on launch
  • Unable to access certain features
  • Location services issues
  • Compatibility problems on tablets

Requested features

4 requests
  • Live, accurate wait time data
  • Ability to report wait times
  • Terminal-specific wait times
  • More real-time airport status updates

American Airlines

Reported bugs

5 issues
  • Login issues and inability to access account
  • Trouble checking in and accessing boarding passes
  • Inconsistent behavior when making changes or updates
  • Compatibility problems with older devices
  • Glitches with in-flight entertainment system

Requested features

5 requests
  • Allow Canadian address entry
  • Integrate with OneWorld alliance
  • Improve in-flight entertainment options
  • Provide more self-service options
  • Enhance mobile boarding pass functionality

In-app purchases

None

MyTSA

No in-app purchases

None

American Airlines

No in-app purchases

Questions

Is MyTSA free?
MyTSA is free to download, with no in-app purchases.
Is American Airlines free?
American Airlines is free to download, with no in-app purchases.
Which has better reviews, MyTSA or American Airlines?
American Airlines is rated higher. MyTSA averages 4.6 out of 5 from 32K ratings, while American Airlines averages 4.8 from 1.7M ratings.
Do MyTSA or American Airlines have ads?
Neither MyTSA nor American Airlines shows ads.
Which is updated more often, MyTSA or American Airlines?
MyTSA ships an update every 3 months, and American Airlines weekly. Most recently, MyTSA was updated on October 31, 2026 and American Airlines on October 31, 2026.
Which is more popular, MyTSA or American Airlines?
MyTSA currently peaks at #181 in the App Store charts, and American Airlines at #6. Chart position reflects recent download velocity rather than total install base.

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