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American Airlines

American Airlines

by American Airlines

1.7M ratings
3503 reviews
#4 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 26, 2010
  • October 12, 2026

Features

Developer

American Airlines
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About

Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.

✓Live flight tracking on Lock Screen and Apple Watch
✓Mobile boarding pass
✓Interactive airport terminal maps
✓AAdvantage account management
✓Book flights, hotels, cars, and cruises
✓Track checked baggage
✓Seat selection and changes
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What users say

Summarized from real user reviews of American Airlines. Based on 1.7M reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient and informative app
  • 🔒Secure login process
  • 👍Helpful for navigating airports
  • 👍Tracks baggage status
  • 👍Provides real-time flight updates

Negative things

  • 🐛Buggy and unreliable
  • 👎Poor customer service experience
  • 👎Inconsistent and confusing user experience
  • 👎Difficult to make changes or updates
  • 👎Lacking key features compared to competitors
See all reviews
+1

What's New in American Airlines

2026.30

October 12, 2026

Use the airport guide to navigate your journey from start to finish. View airport maps, directions, flight details, nearby amenities and bag information for supported departure, connection and arrival airports.

More

Charts

Top Free

📊 4

Travel

The app has maintained its position at 4 recently.

Last updated on October 13, 2026.

Top Free

📉 126-2

Global

This app dropped -2 positions in Global chart.

Last updated on October 13, 2026.

User reviews

Most RecentHighest RatedLowest Rated

App does not allow province entry for Canadians.

Cannot pay to add a checked bag.
adffireadffire

Bad Experience

Every time I go to another app while I am in the middle of booking it loses everything I had selected and entered and have redo it. Very frustrating experience
srinivkksrinivkk

Bleh

Meh
HhhuyhjjkiHhhuyhjjki

Works

Works
almost someonealmost someone

Poor design

The latest update makes it much more difficult to check in for flights and to retrieve boating passes.
Both of these features should be basic options and not buried deep in the UI.
From USA PAFrom USA PA
See 3498 more reviews

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User experience

🐞

Reported Bugs

5 issues

Login issues and inability to access account

Bug

Trouble checking in and accessing boarding passes

Bug

Inconsistent behavior when making changes or updates

Bug

Compatibility problems with older devices

Bug

Glitches with in-flight entertainment system

Bug
✨

Requested Features

5 requests

Allow Canadian address entry

Feature

Integrate with OneWorld alliance

Feature

Improve in-flight entertainment options

Feature

Provide more self-service options

Feature

Enhance mobile boarding pass functionality

Feature

FAQ

What does the American Airlines app do?

The app provides comprehensive travel management tools. Users can track flights in real-time, access mobile boarding passes, view interactive airport maps, book flights and travel partners, manage their AAdvantage account, and track their checked baggage.

What are the key features of the app?

Key features include live flight tracking with Lock Screen and Apple Watch integration, mobile boarding passes, interactive terminal maps for easy airport navigation, AAdvantage account management, booking capabilities for flights, hotels, cars, and cruises, and baggage tracking.

Is the American Airlines app free to use?

The app itself is free to download and use. While the app offers free Wi-Fi access on flights with Wi-Fi, there are in-app purchases available for booking flights, hotels, cars, and cruises through their partners.

What devices is the American Airlines app compatible with?

The app is designed for mobile devices and is compatible with Apple Watch for quick access to flight information. It also utilizes features like Haptic Touch and is available on iOS devices, with widgets for Lock Screen and Home Screen.

How can I use the app to manage my travel?

You can use the app to check in for your flight and retrieve your mobile boarding pass, find your way around airports with interactive maps, book your next trip, and keep track of your loyalty points and status. It also allows you to select or change your seat and track your luggage from departure to arrival.