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American Airlines

American Airlines

by American Airlines

1.7M ratings
3722 reviews
#5 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

Released
July 26, 2010
Updated
October 26, 2026

Features

Developer

American Airlines
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About

Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.

✓Live flight tracking on Lock Screen and Apple Watch
✓Mobile boarding pass
✓Interactive airport terminal maps
✓AAdvantage account management
✓Book flights, hotels, cars, and cruises
✓Track checked baggage
✓Seat selection and changes
Show original description

What users say about American Airlines

Reviews of American Airlines are mostly negative: the Travel app is rated 4.8/5 from 1.7M App Store ratings. What users like most: convenient and informative app, secure login process. Top complaints: buggy and unreliable, poor customer service experience. Summarized from real user reviews.

Positive things

  • 🚀Convenient and informative app
  • 🔒Secure login process
  • 👍Helpful for navigating airports
  • 👍Tracks baggage status
  • 👍Provides real-time flight updates

Negative things

  • 🐛Buggy and unreliable
  • 👎Poor customer service experience
  • 👎Inconsistent and confusing user experience
  • 👎Difficult to make changes or updates
  • 👎Lacking key features compared to competitors
See all reviews

What's New in American Airlines

2026.32

October 26, 2026

You now have more flexibility during travel disruptions. If your flight is delayed or canceled, you may now have the option to join standby for another flight in the app while keeping your confirmed flight. You can also check your standby status and remove your standby request in the app.

More

Charts

Top Free

📊 5

Travel

The app has maintained its position at 5 recently.

Last updated on November 2, 2026.

Top Free

📈 143+2

Global

This app rose +2 positions in Global chart.

Last updated on November 2, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Avoid like the plague

One of the worst airlines I’ve had to use. My biggest issue is their app won’t tell you what flights are available until you get almost to the checkout. I don’t even know if I can go home for Christmas because I don’t know if there’s any flights
DDirtyMike206

Review

Perfect
SSimbaaco1

Fantastic

Easy, and fast!
Amazing service
Ffkmnails

Best Mileage Options Ever

We love the great mileage deals we can find with the app. We used to fly a different airline but since getting the Citi card and earning AA miles we find American almost always offers better mileage trips through the app than the other big three do. Thank you !
Ttamit121

Can’t log in

Can’t log into my account through the app, just get a blank white page, have tried several different things to try to fix this but nothing seems to work.
88dhdjrhdnsjs
See 3717 more reviews

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User experience

🐞

Reported Bugs

5 issues

Login issues and inability to access account

Bug

Trouble checking in and accessing boarding passes

Bug

Inconsistent behavior when making changes or updates

Bug

Compatibility problems with older devices

Bug

Glitches with in-flight entertainment system

Bug
✨

Requested Features

5 requests

Allow Canadian address entry

Feature

Integrate with OneWorld alliance

Feature

Improve in-flight entertainment options

Feature

Provide more self-service options

Feature

Enhance mobile boarding pass functionality

Feature

FAQ

What does the American Airlines app do?

The app provides comprehensive travel management tools. Users can track flights in real-time, access mobile boarding passes, view interactive airport maps, book flights and travel partners, manage their AAdvantage account, and track their checked baggage.

What are the key features of the app?

Key features include live flight tracking with Lock Screen and Apple Watch integration, mobile boarding passes, interactive terminal maps for easy airport navigation, AAdvantage account management, booking capabilities for flights, hotels, cars, and cruises, and baggage tracking.

Is the American Airlines app free to use?

The app itself is free to download and use. While the app offers free Wi-Fi access on flights with Wi-Fi, there are in-app purchases available for booking flights, hotels, cars, and cruises through their partners.

What devices is the American Airlines app compatible with?

The app is designed for mobile devices and is compatible with Apple Watch for quick access to flight information. It also utilizes features like Haptic Touch and is available on iOS devices, with widgets for Lock Screen and Home Screen.

How can I use the app to manage my travel?

You can use the app to check in for your flight and retrieve your mobile boarding pass, find your way around airports with interactive maps, book your next trip, and keep track of your loyalty points and status. It also allows you to select or change your seat and track your luggage from departure to arrival.