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United Airlines

United Airlines

by United Airlines

8.5M ratings
6176 reviews
With Ads#9 in free Travel
📊 Productivity
✈️ Travel
Free
With Ads

Details

Released
July 20, 2011
Updated
October 28, 2026

Features

Background Location Access

Developer

United Airlines
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About

Manage your entire travel experience from flight booking and check-in to real-time updates and in-flight entertainment. Navigate airports with ease, track bags, and access support, all within one application.

✓Book flights
✓Check-in and boarding pass
✓Change flights/seats
✓Travel-Ready Center
✓Bag tracking
✓Real-time flight updates
✓Airport maps and terminal guide
✓In-flight entertainment and purchases
✓MileagePlus management
✓In-flight Wi-Fi access
Show original description

What users say about United Airlines

Reviews of United Airlines are mostly negative: the Travel app is rated 4.8/5 from 8.5M App Store ratings. What users like most: easy check-in process, detailed flight information. Top complaints: buggy and unreliable app performance, difficult to navigate and find information. Summarized from real user reviews.

Positive things

  • 🚀Easy check-in process
  • 💡Detailed flight information
  • 👍Convenient boarding pass access
  • 🚀Efficient baggage tracking

Negative things

  • 🐛Buggy and unreliable app performance
  • 👎Difficult to navigate and find information
  • 👎Lack of support for non-US credit cards and addresses
  • 👎Poor customer service experience
See all reviews
+1

What's New in United Airlines

4.2.102

October 28, 2026

Did you catch that we now have “My flight journey” and “My aircraft” under “My trips?” In this release, we’ve now made it possible for you to share this with friends and family. And just in case you missed it, the app is now also available in Japanese.

More

Charts

Top Free

📊 9

Travel

The app has maintained its position at 9 recently.

Last updated on November 4, 2026.

Top Free

📈 185+2

Global

This app rose +2 positions in Global chart.

Last updated on November 4, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Viaje Houston -Queretaro

Me gusta la aplicación, es fácil de usarse
Cclaribur

Partner carrier AC charges for seat selection even though I purchased a fare with free adv seats

Partner carrier with different rules for seat selection very dissatisfied
JJudyfog

The best airline and app

There is no comparison between United and other airlines in terms of service and app functionality. United is always my first option
Ddnmorais

Fast & easy

It's a great help to save time at the airport and be sure everything is compliant before starting a trip.
RRustyJames68

😊

Easy to check in! Thank you 😊
RRLYOU
See 6171 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inconsistent app behavior across devices

Bug

Issues with passport and vaccination document scanning

Bug

Inability to update flight details and reservations

Bug

Delayed or inaccurate flight status updates

Bug
✨

Requested Features

4 requests

Streamlined check-in and boarding pass access

Feature

Improved support for international travelers

Feature

Enhanced in-flight entertainment options

Feature

Better integration with airline loyalty programs

Feature

FAQ

What can I do with the United app?

The app allows you to search for and book flights, check in for your flight, and receive your boarding pass. You can also manage your bookings, track your bags, and access real-time flight updates and airport information.

How does the app help with day-of-travel management?

On the day of travel, the app provides real-time updates on boarding progression, flight status, transfer times, and gate information. It also includes a terminal guide and airport maps to help you navigate easily.

Is the app free to use?

Yes, the app is free to download and use. While the app itself is free, there are in-app purchases available for items such as inflight snacks and drinks.

What if my flight is delayed or canceled?

The app provides assistance if your flight is delayed or canceled, helping you figure out your next steps and manage the situation.

Can I manage my MileagePlus account through the app?

Yes, you can enroll in MileagePlus, manage your existing account, and use your miles to book award travel directly within the app.