Love the new feature
I really like the new features on the app, especially guiding you to the terminal for connecting flights.
Excellent interface
All the information for your flight is accessible in the app. It also has answers to everything you need to know — luggage restrictions, prohibited items, flight accommodations. It’s excellent
Experience
The app is very difficult to navigate, and the chat is not always helpful.
Beverages
Please make better coffee
Card Required to Check in? seriously??
All in title
Change flight
Great airline
Too many tricks
Force upgrade over listed price
Can’t create new account on iPhone
Phone number is required. Entering phone number in form brings up keypad, but format needs to be (123) 456 - 7890. I can’t seem to bring up the keyboard for that input box.
nrszx
Easy to use app. A great airline to fly with.
Crazy bag options
Baggage option silly only allow carryon for credit card members all other check bags. Seems like there are 15 different options. Still trying to understand banning carryons for basic - we are doing all the work - less baggage in hole allows for more cargo. Truly a scam. Will avoid UA for now on.
Scammers
United Airlines are now the worst airline. This app works poorly. This airline is deceitful. Will not be a customer any longer.
11:14
Good so far
Always FUN / Friendly Skies
Up Up And Away
Paying for a checked bag
It is so ridiculous to pay for one checked bag after the amount of money you have to pay to fly. They get you any way possible
United flight
Very easy to check in. Go to my app see my flight and it’s done.
CEO Kirby
Please be quiet! Just run your pretty good airline company and shut up. I probably will still fly United, but I’m certainly gonna be looking at American Airlines as an alternative every time. This guy needs to stay out of politics.
Service
Always satisfied with UA
Bad app
It’s the nth time that I have to scan my passport. Every time despite having the app where in theory it should be saved. A lot of time wasted
Wheelchair attendants
I was left stranded with no wheelchair attendant at Memphis. My plane left me. Got rerouted to Houston. Wheelchair attendant left to take care of someone else and never returned.
Offered a 200 dollar United voucher. After treated so poorly, I plan to never fly United again so I refused it. This was my first experience with United and my last.
Should have treated me with more empathy.
Frances Dahlin
Offered a 200 dollar United voucher. After treated so poorly, I plan to never fly United again so I refused it. This was my first experience with United and my last.
Should have treated me with more empathy.
Frances Dahlin
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Easy and simple
I love how easy United is to work with, and I love their App. Simplify everything.
