Global Entry Mobile User Reviews

Global Entry Mobile
Global Entry Mobile
US Customs and Border Protection

What users say

Top reviews

Thinks I’m landing at another airport

Landed at Newark, app thinks I am at JFK

Correction, Information not taken

Upon trying to update my new passport information, the system continuously rejects the new passport number.

Didn't work yesterday at SFO

Border patrol is a bit of a disaster. Get it together folks.

App works well but CBP isn’t trained to know about it

The app works fine, but it doesn’t do any good since none of the agents know what the app is or what it’s for when you get to the airport. Wasted my time and a whole bunch of other people’s time while the officers stared at it and said I don’t know what that is.

Perfect!

Fast, easy, seamless; my highest recommendation!

Ms

Never works

Officer Perez

Excellent thread and great job

Easy to use!

No waiting time! It was a great experience!

Great

Easy and fast

Doesn’t work when you need it

Was not working in SFO

Useless

At MÍA airport the officers make you do everything again and take your pic again too regardless of what it says and regardless of being submitted and having a confirmation number too . It’s a waste of time - the distemper crashed 3 times within 8 mins in line.

Incomprehensible

There didn’t seem a way to finish

Dr.

Lineth Forman

Cindy

Awesome

Shocked. It works.

Use it.

Easy picky

Easy to use, easy to access, perfect for tech lovers

Speeds up entry process

Saves you and other passengers time by not having to wait for a kiosk.

Instructions not clear

Not possible to use…

Works Great, Fast, Saves Time, User Friendly

Works Great, Fast, Saves Time, User Friendly

Please restore wallet tab

Please restore wallet tab. It’s great otherwise