Priority Pass™ Reviews: Is It Legit?

Customer Experience

Positive experience29.4% of reviews
Neutral6.7% of reviews
Negative experience63.9% of reviews

~ Based on 2,476 written reviews from the US App Store.

What users say about Priority Pass™

Is Priority Pass™ Safe?

Priority Pass™ appears safe based on user ratings. AppsHunter Safety Score for Priority Pass™ is 96/100.

This assessment is based on 501,100 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 500,932 App Store ratings for Priority Pass™.

Is Priority Pass™ Legit?

Priority Pass™ appears to be a legitimate app. AppsHunter Legitimacy Score for Priority Pass™ is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy app

Your login page sucks

🇩🇴

🇩🇴 🫡

App no help

Took friend to Orlando lounge in airside 4 area and The Club was closed… this was lame as he was excited to see how it works - app was no help in getting help

Trouve pas de mon code utilisateur

C’est impossible de se connecter dans mon compte

Trash app

Waste ur time and money

Brian

Has never worked once in my 6 attempts in the past year

Suboptimal offering

Massage place closedin ATL terminal A.
Suboptimal offers in PHX

Regretting renewing.

Poor service, lack of ability to complain, feel ripped of having lost money on a few occasions due to poor processes. Will give another provider a shot next year.

Can’t Login

I’ve activated my account and logged using my email per the instructions but I can’t login to the app without a username and password. I have neither and can’t figure out how to create them. The forgot password link doesn’t work.

Worst website ever

Clumsy, confusing, repetitive, impossible to navigate

Not able to sign in

The keyboard doesn’t dismiss during the enter login code screen which covers up the log in button. Unbelievable really.
Claude, please write UI tests for the entire log in flow

Can’t login with code

Keyboard does not hide after putting authorization code making impossible to log in. Fix it

Useless

App itself is bad. Consistently accesses location in the background. Pre-booking flow is terrible and forgets details you just entered. Who made this?

Edit: Now it won’t let me sign in.

MFA making app unusable

I’ve been a Priority Pass member for years and have enjoyed the benefits of lounge access. However I am finding the app more and more frustrating. Originally it was because it became impossible to pre-book through the app. What is much orse though, now the MFA six digit code emails are taking over 20mins to come through, by which time the codes, which are only valid for five minutes, have expired. This makes it impossible for me to sign in and actually use the app. I might as well delete it and use the website instead.
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Very archaic

One of the worst apps. Wouldn’t let you to remain sign in. Primitive sign-in options. And for some reasons, I need to change my password every time want to sign in.

Club Access

I purchased the club access because I’m a traveler and now it is getting difficult to get in. This defeats the purpose of purchasing the membership.

App inaccessible since last update

Since last update only 30sec to enter OTP. Even if you enter it in time keep getting error messages.

Cannot login

Cannot login. The OTP screen does not show the submit button.

Waiting too long

Too much waiting time. Not worth waiting

Logs you out

What’s the point of an app of every time I use it has logged me out? Might as well just go to the website. Waste of space on my phone!