Waste of money
I bought this pass for a one off use to use in Istanbul on 22 Sep for a long layover. I was given to understand by the paperwork that I was given that I could go in 3 hours prior to boarding. Only to be told that it had just changed and it was only 2 hours when we got to the desk. We were told to come back in an hours time when the line was so long it would have taken an hour to get through came back an hour later, same. We then gave up. Wasted of time and money and not as advertised.
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Use
Hard to use the app
I’m not renewing
I’ve been using Priority Pass for a number of years. They were good when they started, however each year I’m more likely to be told there’s a long waiting list at the lounge or it is not open. The app itself currently doesn’t work at all for me. I can’t login to Find My account details as I get caught in a loop. All in all these guys do not provide value for money currently.
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Salle vip en France
Je suis contente du service à l’étranger je ne jamais réussi avoir accès à une salle en France
Utter nonesense
Which utter cretin who created the App, determined that 30 seconds was sufficient time in which to receive the additional code to login. They are very much mistaken and misguided. Locked out again. Can’t be bothered. Is it worth it. No.
Poorly written and tested app
Poorly written and tested app. Registered and got the welcome email. Tried to log into the app, kept throwing up log in errors. I was 100% certain I had the login name and password correct. If there’s something else that caused the error, the app certainly did not let me know. Tried to reset password, still throw up login error. Eventually showed message “Something went wrong. We experienced an issue on our side…”. So frustrating and time wasting. But logged in web site, ok. App is useless!
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App doesn’t work
Asks for a security code but no way to move forward. Tried uninstalling and reinstalling but still doesn’t work. Absolutely useless.
Broken OTP login
I’m trying to login after a long time so it’s asking me to enter a one time code sent to my email. However, after I enter the password, there’s no way I can submit. The number pad doesn’t close, I don’t see any submit/done button, and the app also doesn’t auto submit after entering the code. How the hell am I supposed to get in???
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Difficult to log on now
Whenever I enter the security code the app doesn’t give option to log in anymore.
Terrible App / terrible product
The app has basic flaws to the extent you can’t even log in if it asks for a code. No enter button on iPhone when you try to enter the text security code. Ridiculously bad testing by the developer.
Can’t log in
2FA process doesn’t work properly. Entering the code doesn’t complete the login.
Perth International Airport - Aspire Lounge
Keep getting rejected entry into the lounge as the preference is for Business and First class passengers which is ridiculous as we are paying visitors as well. It isn’t worth having the Priority pass then when based in Perth Australia
完全沒辦法登入
無法登入，也無法重設密碼
Appalling Experience not a Priority
Absolutely appalling experience. As a long-standing American Express member with multiple eligible cards, lounge access should be simple—not feel like you are begging for a benefit you are already entitled to.
The registration and access process is confusing and poorly managed. My eligible Amex cards were not recognised in both Abu Dhabi and Singapore, potentially resulting in unnecessary guest charges.
For a premium travel benefit, the experience is unacceptable. Priority Pass and American Express need to fix this urgently.
The registration and access process is confusing and poorly managed. My eligible Amex cards were not recognised in both Abu Dhabi and Singapore, potentially resulting in unnecessary guest charges.
For a premium travel benefit, the experience is unacceptable. Priority Pass and American Express need to fix this urgently.
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Rezerwacja
W aplikacji nie możliwe żeby znaleść a na stronie jest
Manchester airport
Yet again refused entry to lounge at Manchester, that’s 6 out of 6 this year,disgrace
No permite registrarse
La aplicación no permite hacer el registro, tiene un error todo el tiempo
Não funciona
Pagamos caro na anuidade do cartão para ter o benefício, quando tento ativar a conta o aplicativo está com erro e não consigo usar
Very Relaxing
Great place to relax before a major flight to Europe
Premium experience with some glitches
The app is really elegant and gives a premium feel. Some experiences like Face ID operation can be better though
