Cox App by Spectrum vs Get It Done San Diego
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cox App by Spectrum
Easily manage your services, bills, and data usage on the go. Get support, view statements, and make payments anytime. Access product-specific apps for WiFi, TV, and more.
- View service details
- Manage bills and payments
- Check data usage
- Get 24/7 support
- Access product-specific apps
- View outage alerts
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Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service
Get It Done San Diego
Report non-emergency issues like potholes and graffiti directly to the City of San Diego. Users can submit photos with location data to track the progress of their reports.
- Report non-emergency problems
- Submit photos with location
- Connect to city work tracking
- Track problem reports
- Improve neighborhood
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Get It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City’s work tracking system. Walking down the street and see a problem? Take a photo and upload it from home or while still nearby. Get It Done will automatically update the problem report with information about where the photo was taken. Please download the app and participate in making your San Diego neighborhood a better place!
Screenshots
Verdict
The clearest difference is rating: Cox App by Spectrum at 4.6 against Get It Done San Diego's 2.9. Cox App by Spectrum also leads on ratings volume (669K vs 164) and update cadence (every 3 weeks vs every 2 months). Get It Done San Diego's advantage is review sentiment (29% vs 20%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cox App by Spectrum holds the better App Store score, 4.6 against 2.9. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 669K ratings behind it against 164, so its average is the more settled of the two. Written reviews complicate that: 20% of Cox App by Spectrum's written reviews are positive against 29% of Get It Done San Diego's, so the app with the better star average is not the one people write more warmly about.
Cox App by Spectrum ships an update every 3 weeks, Get It Done San Diego every 2 months. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.
| Parameter | Cox App by Spectrum | Get It Done San Diego |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (669K ratings) — better | 2.9 (164 ratings) |
| Positive reviews | 20.0% of reviews | 28.9% of reviews — better |
| Number of ratings | 669K — better | 164 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #136 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 70 MB | 11 MB |
| Age rating | 4+ | 4+ |
| Developer | Cox Communications, Inc. | City of San Diego |
Customer experience
Cox App by Spectrum
Get It Done San Diego
User reviews
Cox App by Spectrum
From 669K App Store ratingsWhat we love
- ⭐️ Honorary mention
- 👍 Convenient app
- 🚀 Excellent service and installation
Room to improve
- 💰 Expensive and overpriced
- 🔧 Constant technical issues and outages
- 🤖 Poor customer service and communication
- 📉 Inconsistent internet speeds
- 🔒 Security and privacy concerns
Get It Done San Diego
From 164 App Store ratingsWhat we love
- 👍 Easy and convenient to use
- 🚀 Quick response times for certain issues (graffiti, potholes, street lights)
- 📸 Ability to submit photos with reports
- 📧 Good email communication and acknowledgment of submissions
- 🔄 Helpful follow-up with resolution photos
Room to improve
- ⏱️ Inconsistent and slow response times overall
- 🚫 Reports closed without action taken
- 🔒 Privacy concerns with public display of personal information
- 📍 Auto-location feature frequently inaccurate
- 🌐 App redirects to website for form completion
Bugs and requests
Cox App by Spectrum
Reported bugs
3 issues- App crashes and login issues
- Incorrect billing and hidden fees
- Unreliable equipment and installation
Requested features
3 requests- More self-service options in the app
- Ability to easily manage account and billing
- Improved troubleshooting and remote diagnostics
Get It Done San Diego
Reported bugs
11 issues- App crashes when submitting photos
- Auto-location changes address to wrong location
- App freezes after selecting city
- Error code 401 preventing app access
- Map moves user to wrong location
Show 6 moreShow fewer
- Difficult navigation interface
- Overlapping form fields
- App redirects to website instead of completing in-app
- Reports automatically close seconds after submission
- App becomes non-functional after updates
- Duplicate parking violation reports appearing simultaneously
Requested features
11 requests- Manual address entry option instead of auto-location
- Ability to edit submitted reports
- Ability to delete submitted reports
- Option to cancel reports if issue resolves itself
- Remember last location for faster future reports
Show 6 moreShow fewer
- iOS swipe-back gesture support
- Hamburger menu instead of left drawer
- Category for broken irrigation systems
- Account deletion option
- Better UI with modern text entry fields
- Support for unincorporated areas and surrounding cities
In-app purchases
Cox App by Spectrum
No in-app purchases
Get It Done San Diego
No in-app purchases
Questions
Is Cox App by Spectrum free?
Is Get It Done San Diego free?
Which has better reviews, Cox App by Spectrum or Get It Done San Diego?
Do Cox App by Spectrum or Get It Done San Diego have ads?
Which is updated more often, Cox App by Spectrum or Get It Done San Diego?
Other comparisons
