Comparison

Therap vs Nemerald

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Therap

This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.

Highlights
  • HIPAA-compliant documentation
  • Shift and progress notes submission
  • Service data collection
  • GPS tracking for proof of service
  • Electronic signatures
  • Staff password reset
  • Scheduling and EVV access
Features
Read full description

** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery

About

Nemerald

This app provides a comprehensive unified communications solution for teams, enabling seamless collaboration through video calls, audio conferences, and group chats. It securely organizes remote work, maintains business identity for calls, and ensures high-quality, encrypted communication even with unstable internet.

Highlights
  • Team collaboration tools
  • Video and audio conferencing
  • Group chats and channels
  • File sharing
  • External calling with corporate identity
  • Encrypted calls and messages
Read full description

With Nemerald apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What our mobile apps bring to your team: **Complete UC solution that works with your Nemerald accounts** • Collaborate with your team wherever you are. • Make video calls, organize audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organize remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your office extension. • Keep track of your business communications with the detailed customer profiles and history of communications organized by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere you are while providing outstanding customer service. • Nemerald enhances the connectivity and the quality of voice by implementing the best-in-class audio codecs. **Keeps your conversations and data secure.** • Nemerald apps provide encryption for calls, messages, and data by default using the strongest block cyphers available. To use this app a subscription to Nemerald service is required.

Screenshots

Therap4 screens
Nemerald4 screens

Verdict

The call

The clearest difference is rating: Nemerald at 5.0 against Therap's 3.3. Nemerald also leads on iOS requirement (11.0 vs 15.0). Therap's advantage is ratings volume (456 vs 3) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Nemerald holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Therap has 456 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Therap ships an update every 3 weeks, Nemerald every 2 months. The most recent releases landed on September 24, 2026 and July 19, 2026 respectively.

Scorecard4 real differences · 6 level
Therap versus Nemerald: the parameters behind the verdict, then further details
ParameterTherapNemerald
PriceFreeFree
Rating3.3 (456 ratings)5.0 (3 ratings) — better
Positive reviews49.3% of reviews—
Number of ratings456 — better3
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 — better
Further details — not scored
Size57 MB80 MB
Age rating17+4+
DeveloperTherap Services, LLCNEMERALD LLC

Customer experience

Therap

All ratings456 ratings
Positive54.2%
Neutral8.3%
Negative37.5%
Written reviews152 reviews
Positive49.3%
Neutral8.6%
Negative42.1%

Nemerald

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Therap

Reported bugs

5 issues
  • Login failures and account lockouts
  • Inability to submit signatures
  • Jumbled or missing data entry
  • Incorrect location detection for clock-in/out
  • Crashes and freezes during use

Requested features

5 requests
  • Edit ISP data from the app
  • Add time tracking and alerts
  • Integrate biometric login
  • Improve syncing and offline capabilities
  • Allow viewing of attachments and notifications

Nemerald

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Therap

No in-app purchases

None

Nemerald

No in-app purchases

Questions

Is Therap free?
Therap is free to download, with no in-app purchases.
Is Nemerald free?
Nemerald is free to download, with no in-app purchases.
Which has better reviews, Therap or Nemerald?
Nemerald is rated higher. Therap averages 3.3 out of 5 from 456 ratings, while Nemerald averages 5.0 from 3 ratings.
Do Therap or Nemerald have ads?
Neither Therap nor Nemerald shows ads.
Which is updated more often, Therap or Nemerald?
Therap ships an update every 3 weeks, and Nemerald every 2 months. Most recently, Therap was updated on September 24, 2026 and Nemerald on July 19, 2026.

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