Comparison

Therap vs HHAeXchange

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Therap

This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.

Highlights
  • HIPAA-compliant documentation
  • Shift and progress notes submission
  • Service data collection
  • GPS tracking for proof of service
  • Electronic signatures
  • Staff password reset
  • Scheduling and EVV access
Features
Read full description

** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery

About

HHAeXchange

This app allows home health caregivers to manage their schedules, clock in and out for visits, and communicate with their agency. It provides features like electronic visit verification, patient information access, and the ability to accept new cases on the go. The app supports multiple languages and requires an internet connection.

Highlights
  • Clock-in and clock-out for visits
  • View schedules and patient information
  • Get directions to patient homes
  • Accept or reject new case notifications
  • Send visit notes with text, image, or audio
  • Real-time messaging with agency
Features
Read full description

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts. The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone. Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go. -- Electronic Visit Verification (EVV): Clock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates. -- Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home. -- Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot. -- Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio. -- Messaging: Communicate with your agency in real-time through the App’s Message Center. Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

Screenshots

Therap4 screens
HHAeXchange4 screens

Verdict

The call

Therap and HHAeXchange both sit at 3.3 stars, but that hides the real split: 49% of Therap's written reviews are positive against 11% of HHAeXchange's. HHAeXchange's advantage is ratings volume (2.2K vs 456) and iOS requirement (12.0 vs 15.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Therap holds the better App Store score, 3.3 against 3.1. Both are backed by a comparable volume of ratings — 456 and 2.2K respectively. Written reviews point the same way: 49% of Therap's written reviews are positive against 11% of HHAeXchange's.

UpkeepUpdate frequency

Therap ships an update every 3 weeks, HHAeXchange every 5 weeks. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
Therap versus HHAeXchange: the parameters behind the verdict, then further details
ParameterTherapHHAeXchange
PriceFreeFree
Rating3.3 (456 ratings) — better3.1 (2.2K ratings)
Positive reviews49.3% of reviews — better11.2% of reviews
Number of ratings4562.2K — better
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size57 MB39 MB
Age rating17+4+
DeveloperTherap Services, LLCHomecare Software Solutions, LLC

Customer experience

Therap

All ratings456 ratings
Positive54.2%
Neutral8.3%
Negative37.5%
Written reviews152 reviews
Positive49.3%
Neutral8.6%
Negative42.1%

HHAeXchange

All ratings2,181 ratings
Positive48.4%
Neutral8.5%
Negative43.1%
Written reviews161 reviews
Positive11.2%
Neutral8.1%
Negative80.7%

User reviews

Therap

From 456 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient for on-the-go documentation
  • 🚀 Reliable and functional
  • 👍 Helpful for remote staff
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy and glitchy
  • 🕰️ Slow performance and lagging
  • 🔒 Login and password issues
  • 🔄 Frequent updates and downtime
  • 🤔 Limited functionality compared to website

HHAeXchange

From 2.2K App Store ratings

What we love

  • ⭐ Easy to use
  • ✨ User-friendly interface
  • 💯 Great app overall

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow performance and loading times
  • 📍 Inaccurate GPS location tracking
  • 🔒 Login and authentication issues
  • 🔄 Unreliable clock-in/clock-out functionality

Bugs and requests

Therap

Reported bugs

5 issues
  • Login failures and account lockouts
  • Inability to submit signatures
  • Jumbled or missing data entry
  • Incorrect location detection for clock-in/out
  • Crashes and freezes during use

Requested features

5 requests
  • Edit ISP data from the app
  • Add time tracking and alerts
  • Integrate biometric login
  • Improve syncing and offline capabilities
  • Allow viewing of attachments and notifications

HHAeXchange

Reported bugs

4 issues
  • App freezes and becomes unresponsive
  • Clock-in/clock-out times not recorded accurately
  • GPS location consistently shows wrong address
  • Repeated password reset requirements

Requested features

4 requests
  • Allow time corrections and adjustments through the app
  • Implement a dark mode option
  • Improve notification system and message handling
  • Provide better integration with agency systems

In-app purchases

None

Therap

No in-app purchases

None

HHAeXchange

No in-app purchases

Questions

Is Therap free?
Therap is free to download, with no in-app purchases.
Is HHAeXchange free?
HHAeXchange is free to download, with no in-app purchases.
Which has better reviews, Therap or HHAeXchange?
Therap is rated higher. Therap averages 3.3 out of 5 from 456 ratings, while HHAeXchange averages 3.1 from 2.2K ratings.
Do Therap or HHAeXchange have ads?
Neither Therap nor HHAeXchange shows ads.
Which is updated more often, Therap or HHAeXchange?
Therap ships an update every 3 weeks, and HHAeXchange every 5 weeks. Most recently, Therap was updated on September 24, 2026 and HHAeXchange on September 24, 2026.

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