Comparison

Spok Mobile vs Startel Secure Messaging Plus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Spok Mobile

This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.

Highlights
  • Critical messaging
  • Alerting
  • Healthcare communication
  • Government communication
  • Public safety communication
  • Secure messaging
Features
Read full description

Spok Mobile™ is a critical messaging / alerting application for use in healthcare, government, and public safety environments. Some functionality requires a subscription / connection to a supported Spok system.

About

Startel Secure Messaging Plus

This app provides a secure and HIPAA-compliant method for sending and receiving text messages. It features end-to-end encryption, expiring messages, and remote wipe capabilities to protect sensitive information.

Highlights
  • HIPAA and HITECH compliant
  • End-to-end message encryption
  • Expiring messages (up to 30 days)
  • Voice and image attachments
  • Remote wipe capability
  • Device receipt notifications
  • Multi-device single login
Features
Read full description

The Startel Secure Messaging Plus application is a safe and effective way to send and receive HIPAA compliant text messages. Message content and attachments are encrypted on servers and on smartphones, and in transmission. Fully configurable, senders are in complete control of determining the length of message life within a maximum 30 day period. Selected features include: expiring messages, voice/image attachment capability, remote wipe capability and device receipt notifications. Startel Secure Messaging Plus supports HIPAA and HITECH compliance. Users can receive messages across multiple devices using a single login including tablets, smartphones, and personal computers. If protecting your sensitive text messages is of importance to you, your organization and your industry – choose right and depend on Startel Secure Messaging Plus.

Screenshots

Spok Mobile4 screens
Startel Secure Messaging Plus3 screens

Verdict

The call

The clearest difference is monetization model: Startel Secure Messaging Plus at free against Spok Mobile's subscription. Spok Mobile's advantage is iOS requirement (13.0 vs 16.6). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Spok Mobile ships an update every 3 months, Startel Secure Messaging Plus every 4 months. The most recent releases landed on September 19, 2026 and August 23, 2026 respectively.

Scorecard2 real differences · 8 level
Spok Mobile versus Startel Secure Messaging Plus: the parameters behind the verdict, then further details
ParameterSpok MobileStartel Secure Messaging Plus
PriceFreeFree
Rating1.7 (103 ratings) — better—
Positive reviews10.0% of reviews15.6% of reviews — better
Number of ratings103 — better—
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.6
Further details — not scored
Size25 MB20 MB
Age rating4+17+
DeveloperSpok, Inc.Startel Coporation

Customer experience

Spok Mobile

All ratings103 ratings
Positive12.6%
Neutral4.9%
Negative82.5%
Written reviews110 reviews
Positive10.0%
Neutral10.0%
Negative80.0%

Startel Secure Messaging Plus

All ratings6 ratings
Positive0.0%
Neutral16.7%
Negative83.3%
Written reviews45 reviews
Positive15.6%
Neutral8.9%
Negative75.6%

Bugs and requests

Spok Mobile

Reported bugs

24 issues
  • App crashes on startup or when opening messages
  • Push notifications fail to deliver unless app is open
  • Audio settings revert to high volume automatically
  • Status switcher disappeared after iOS updates
  • Alerts continue after message is opened
Show 19 more
  • Messages arrive hours or days late
  • Null messages received with no information
  • App logs out unexpectedly
  • Badges show unread pages but app won't load them
  • Registration errors during setup
  • Login timeouts and unresponsive authentication
  • Dark mode makes text unreadable
  • Incompatible with iOS low battery mode
  • Phone number links require multiple taps to work
  • App breaks with iOS updates
  • Messages disappear from history quickly
  • Confirm receipt system broken on iOS
  • App freezes during update process
  • Incompatible with VPN connections
  • CarPlay compatibility issues
  • Notifications don't work with Focus mode enabled
  • Message body doesn't display in notifications
  • Slow app startup and message loading
  • Pages received out of order or with wrong timestamps

Requested features

20 requests
  • Apple Watch support with message preview
  • Customizable alert tones and volume control
  • Ability to mute/silence pager independently from phone
  • Copy and paste functionality within messages
  • Search function for messages
Show 15 more
  • Better message threading and group messaging
  • On-call directory integration
  • Character count display before sending
  • Repeat notification alerts until acknowledged
  • Message preview in notifications and lock screen
  • Delete all messages button
  • Better dark mode support
  • Improved Focus mode integration
  • Vibrate-only alert option
  • Custom ringtone selection from iTunes store
  • Message templates/canned responses
  • Improved favorites list
  • Better message history retention
  • Multimedia support expansion
  • One-time alert option instead of multiple alerts

Startel Secure Messaging Plus

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Spok Mobile

No in-app purchases

None

Startel Secure Messaging Plus

No in-app purchases

Questions

Is Spok Mobile free?
Spok Mobile is free to download, with no in-app purchases.
Is Startel Secure Messaging Plus free?
Startel Secure Messaging Plus is free to download, with no in-app purchases.
Do Spok Mobile or Startel Secure Messaging Plus have ads?
Neither Spok Mobile nor Startel Secure Messaging Plus shows ads.
Which is updated more often, Spok Mobile or Startel Secure Messaging Plus?
Spok Mobile ships an update every 3 months, and Startel Secure Messaging Plus every 4 months. Most recently, Spok Mobile was updated on September 19, 2026 and Startel Secure Messaging Plus on August 23, 2026.

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