Comparison

Acronis Cyber Files vs ClickMobile Touch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Acronis Cyber Files

Securely access and share business files from any device. This app offers robust security features, including encryption and centralized audit trails, for seamless collaboration with colleagues, customers, and vendors. It allows for offline access, file synchronization, and document editing.

Highlights
  • Secure file access from any device
  • Easy document sharing with colleagues
  • FIPS 140-2 certified file encryption
  • Offline file storage and access
  • 1- or 2-way file synchronization
  • Centralized audit trails for sharing
Read full description

With Acronis Cyber Files you can safely access your business files from anywhere and any device. You can easily share documents with colleagues, customers and vendors, keeping files and data secure and private, where only you and your organization can touch them. The app is designed for extreme ease of use, combined with incomparable security, privacy and management capabilities. When working with Acronis Cyber Files servers, files can be stored on your company’s Windows File Servers, SharePoint and NAS devices. NOTE: The Acronis Cyber Files app is free and used with both Cyber Files or Files Cloud servers. For further details about the app setup, please contact your system administrator. Acronis Cyber Files enables iPad and iPhone users to: • Find and preview files, located in Files Cloud or on company servers: File, SharePoint and NAS • Create and edit Microsoft Office documents and text files • Annotate PDF files • Search for files by their name or contents • Store files and folders locally on mobile devices for anytime, anywhere access • Automatically use 1- or 2-way sync for files and folders from server to device • Receive files from other apps to save on a server or local storage • Copy and capture photos from the device storage or camera to Files Cloud or local storage • Share and collaborate on files and folders, with fully centralized audit trail and sharing policy restrictions available • Create, rename and delete files and folders • … plus many more exciting features! How exactly Acronis Cyber Files secures the files of your organization: - All files, stored by the Acronis Cyber Files app, are encrypted with FIPS 140-2 certified in-app file encryption - The entire network communication with the secure HTTPS protocol is also encrypted - Support for HTTPS Reverse Proxy password and certificate authentication NOTE: When Acronis Cyber Files works with a Cyber Files server, it can function as a MobileIron AppConnect-enabled app and can also be part of the AppConnect ecosystem, providing additional mobile device management capabilities. Find more details in our online documentation. IMPORTANT NOTE: This application is specifically designed to work with Acronis Cyber Files and Acronis Files Cloud, and does not provide any access to files in Cyber Backup or Acronis True Image.

About

ClickMobile Touch

This mobile app connects field service professionals with their back office and peers. It enhances productivity, efficiency, and customer satisfaction by providing essential job information, task management, and real-time communication tools. The application ensures seamless data synchronization, even when offline.

Highlights
  • Task management
  • Time and attendance tracking
  • Inventory management with barcode scanning
  • Map-based scheduling
  • Dynamic forms with signatures
  • Internal messaging and file sharing
  • Offline functionality with auto-sync
Read full description

ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.

Screenshots

Acronis Cyber Files4 screens
ClickMobile Touch3 screens

Verdict

The call

The clearest difference is rating: Acronis Cyber Files at 3.1 against ClickMobile Touch's 1.3. Acronis Cyber Files also leads on review sentiment (41% vs 4%) and monetization model (free vs freemium). ClickMobile Touch's advantage is ratings volume (144 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Acronis Cyber Files holds the better App Store score, 3.1 against 1.3. That said, the two scores are not equally well evidenced: ClickMobile Touch has 144 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 41% of Acronis Cyber Files's written reviews are positive against 4% of ClickMobile Touch's.

UpkeepUpdate frequency

Acronis Cyber Files ships an update every 5 months, ClickMobile Touch every 3 months. The most recent releases landed on September 13, 2026 and September 18, 2026 respectively.

Scorecard4 real differences · 6 level
Acronis Cyber Files versus ClickMobile Touch: the parameters behind the verdict, then further details
ParameterAcronis Cyber FilesClickMobile Touch
PriceFreeFree
Rating3.1 (8 ratings) — better1.3 (144 ratings)
Positive reviews41.2% of reviews — better3.9% of reviews
Number of ratings8144 — better
Update frequencyEvery 5 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.6 — better
Further details — not scored
Size255 MB53 MB
Age rating4+17+
DeveloperGroup Logic, Inc.ClickSoftware Technologies Ltd

Customer experience

Acronis Cyber Files

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews17 reviews
Positive41.2%
Neutral0.0%
Negative58.8%

ClickMobile Touch

All ratings141 ratings
Positive7.1%
Neutral0.7%
Negative92.2%
Written reviews77 reviews
Positive3.9%
Neutral1.3%
Negative94.8%

Bugs and requests

Acronis Cyber Files

Not enough reviews yet to summarise bugs or requests.

ClickMobile Touch

Reported bugs

13 issues
  • App crashes on launch
  • Freezes during data input
  • Two-factor authentication failures
  • Data not saving despite confirmation
  • Server unavailable errors
Show 8 more
  • Login persistence issues
  • Slow dictionary synchronization mid-task
  • Status update radio buttons not appearing
  • App signs out when opening other apps
  • Photo attachments disappearing
  • Time data not syncing to timesheet
  • Slow backend data loading
  • File manager limited to 25 attachments

Requested features

10 requests
  • Dark mode for night shift workers
  • Mutable audio notifications
  • Improved CarPlay audio mixing
  • Better background app management
  • Enhanced data persistence
Show 5 more
  • Automatic app updates like competitors
  • Improved routing efficiency
  • Better offline functionality
  • Increased file attachment limits beyond 25
  • Improved map insights integration

In-app purchases

None

Acronis Cyber Files

No in-app purchases

None

ClickMobile Touch

No in-app purchases

Questions

Is Acronis Cyber Files free?
Acronis Cyber Files is free to download, with no in-app purchases.
Is ClickMobile Touch free?
ClickMobile Touch is free to download, with no in-app purchases.
Which has better reviews, Acronis Cyber Files or ClickMobile Touch?
Acronis Cyber Files is rated higher. Acronis Cyber Files averages 3.1 out of 5 from 8 ratings, while ClickMobile Touch averages 1.3 from 144 ratings.
Do Acronis Cyber Files or ClickMobile Touch have ads?
Neither Acronis Cyber Files nor ClickMobile Touch shows ads.
Which is updated more often, Acronis Cyber Files or ClickMobile Touch?
Acronis Cyber Files ships an update every 5 months, and ClickMobile Touch every 3 months. Most recently, Acronis Cyber Files was updated on September 13, 2026 and ClickMobile Touch on September 18, 2026.

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