Safety Mobile vs BrookONLine
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Safety Mobile
Manage your insurance policies and claims conveniently from your mobile device. Pay bills, report accidents, access insurance cards, and track claim history. Receive important alerts for payments and renewals.
- Pay bills
- Report claims
- View insurance card
- Access claim history
- Receive payment/renewal alerts
- Find an agent
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Safety Mobile by Safety Insurance Insurance just got a whole lot easier with Safety Mobile right at your fingertips. It gives you access to your Safety Insurance My Account to pay your bill, report a claim at the accident scene, view your insurance card and access your agent information. View the history of your home and auto claims, including your adjuster's contact information, appraisals, and payments by selecting 'Claim History' under My Account. With the Alert Center, we will send you an email or text message when a payment is due, or your license, registration, or inspection expires. * Use Face/Touch ID or the 'Remember Me' switch on the login page to remember both your user name and password. Logging into My Account has never been easier! * Not a Safety Insurance policyholder? That’s OK - use the Find an Agent tool to locate an Independent Agent near you. About Safety Insurance: Safety Insurance is sold exclusively through a network of professional independent agents in Massachusetts, Maine, and New Hampshire. Safety Insurance offers insurance products for your Auto, Home, and Business.
BrookONLine
This app allows residents to report local issues like potholes and graffiti to help beautify their neighborhoods. Users can also track the status of submitted reports. It aims to foster community involvement in local problem-solving.
- Report local issues
- Track report status
- Community issue reporting
- Neighborhood beautification
- Graffiti reporting
- Pothole reporting
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BrookONLine helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or other members of the community have submitted.
Screenshots
Verdict
The clearest difference is rating: BrookONLine at 2.5 against Safety Mobile's 1.9. BrookONLine also leads on review sentiment (33% vs 24%). Safety Mobile's advantage is ratings volume (60 vs 10) and iOS requirement (16.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BrookONLine holds the better App Store score, 2.5 against 1.9. That said, the two scores are not equally well evidenced: Safety Mobile has 60 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 24% of Safety Mobile's written reviews are positive against 33% of BrookONLine's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 20, 2026 and October 3, 2026 respectively.
| Parameter | Safety Mobile | BrookONLine |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (60 ratings) | 2.5 (10 ratings) — better |
| Positive reviews | 23.9% of reviews | 33.3% of reviews — better |
| Number of ratings | 60 — better | 10 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 10 MB | 11 MB |
| Age rating | 4+ | 4+ |
| Developer | Safety Insurance Company | Town of Brookline, MA |
Customer experience
Safety Mobile
BrookONLine
Bugs and requests
Safety Mobile
Reported bugs
9 issues- System error on login
- App freezes when reporting claims
- App closes when uploading photos for claims
- Login verification loop
- App crashes on sign in
Show 4 moreShow fewer
- App closes after login
- App doesn't remember username
- App sends incorrect payment due notifications
- App doesn't display all covered individuals on insurance card
Requested features
11 requests- Add ability to view policy documents
- Add ability to see policy information
- Add bill payment scheduling
- Add payment history view
- Add pending payment view
Show 6 moreShow fewer
- Add ability to view ID proof
- Improve login process
- Add Touch ID/biometric login
- Add ability to report bugs/suggestions
- Allow saving billing information
- Add mobile payment option
BrookONLine
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Safety Mobile
No in-app purchases
BrookONLine
No in-app purchases
Questions
Is Safety Mobile free?
Is BrookONLine free?
Which has better reviews, Safety Mobile or BrookONLine?
Do Safety Mobile or BrookONLine have ads?
Which is updated more often, Safety Mobile or BrookONLine?
Other comparisons
