Harrods vs Hitches&Glitches
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harrods
Access a curated selection of luxury and designer brands for fashion, beauty, home, and lifestyle. Enjoy personalized recommendations, manage your loyalty program, and navigate in-store experiences with interactive maps.
- Shop designer brands
- Personalized recommendations
- Harrods Rewards loyalty program
- In-store navigation
- Book restaurants and services
- Exclusive offers
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Have you ever wanted your own Harrods personal shopper in your pocket? Discover the Harrods app. Shop the world's best luxury and designer brands and enjoy personalised recommendations all in one place. Plus, find the new home of our loyalty programme, Harrods Rewards. Earn and redeem points as you shop and access the latest member offers, including 10% weekends, plus a host of benefits that grow as you move up the tiers. Planning a visit to our store? Get the latest news on new brand launches, and in-store pop-ups, book restaurants and services and use the mobile store guide to navigate your way around with the interactive floor maps. The world's most-loved designer brands * Shop across fashion, beauty, food, home and lifestyle * Shop 24/7 * Curated Brand edits * Harrods Exclusives Unlock Harrods Rewards * Earn and redeem points * Access member-only benefits Personalised shopping * Product recommendations * Offers exclusive to you See what's in-store * Book restaurants and services * News & events * Interactive store navigation
Hitches&Glitches
Easily book and manage home maintenance services like handyman, cleaning, and repairs. Track technicians in real-time, receive quotes, and provide feedback. Offers annual maintenance packages and custom solutions.
- Select and book home maintenance services
- Real-time technician tracking on map
- Receive and pay for quotes
- Provide service feedback
- Browse maintenance packages
- Customizable service plans
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About the app Hitches Glitches Customer App allows you to SELECT, BOOK, and RELAX top-rated home maintenance services in few easy steps. Whether its last minute handyman and cleaning service or reliable AC, Electrical, Plumbing, Carpenter, Painter work or peaceful Annual Maintenance for your villa, Hitches Glitches is the name to trust. Just download the app, login with Facebook, Google or just register with your details, select the service, your preferred date and time. App-users can also make payments via the smart platform via Debit/Credit Card, Apple as well as keeping up to date with H&G’s latest products and offers. On the day, you can track the technician in real time on google map, with estimated time of arrival you can also see who is coming at your home and can contact on their Whatsapp or phone via the app for any adjustments. On job completion your feedback can be provided right away based on service quality. For any estimate any technician can survey and raise the quote straightaway through technician Mobile App which you can receive and pay via Customer App in real time. Whats new The smart technology platform app, which is the first of its kind in the region in home maintenance industry, will enable home owners and tenants alike to follow the progress of their home maintenance service requests from reporting the issue to booking a suitable appointment, tracking the exact arrival time of the technician live on google maps and the order and with online approval for cost of materials required to complete their home repair through to job completion. As well as providing home maintenance tracking, the app also allows customers to browse H&G’s wide range of maintenance packages before subscribing to a suitable package, or indeed customising their own package specific to their individual needs. Not only does this new platform provide an innovative service offering for customers, but it will also provide an effective and efficient dashboard for H&G’s technicians, with all jobs now assigned electronically through the app. About Hitches and Glitches Hitches & Glitches is a technology led office and home maintenance business, and its vision statement is to become the ultimate provider of sustainable and technology-driven home maintenance services throughout the UAE. It strives to deliver excellence in home maintenance services with a focus on quality, value and sustainable best practice while being led by innovative technology, which exceeds the expectations of our customers.
Screenshots
Verdict
The clearest difference is review sentiment: Harrods at 44% against Hitches&Glitches's 0%. Harrods also leads on rating (4.5 vs 2.0) and ratings volume (146 vs 1). Hitches&Glitches's advantage is iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Harrods holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: Harrods has 146 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 44% of Harrods's written reviews are positive against 0% of Hitches&Glitches's.
Harrods ships an update every 3 weeks, Hitches&Glitches every 3 months. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.
| Parameter | Harrods | Hitches&Glitches |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (146 ratings) — better | 2.0 (1 ratings) |
| Positive reviews | 44.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 146 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 103 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Harrods Limited | HI TEK TECHNOLOGIES SERVICES L.L.C |
Customer experience
Harrods
Hitches&Glitches
Bugs and requests
Harrods
Reported bugs
13 issues- App crashes when accessing shopping bag
- Login screen loops back after verification
- Home page fails to load
- Filtering and sorting not working
- Navigation menu skips back and forth
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- Cannot navigate back from product pages
- Verification email not received
- App stuck in maintenance mode
- Photos disappearing from product pages
- Order status updates not functioning
- Inconsistent transaction history display
- Game feature crashes the app
- App shows update prompt despite being latest version
Requested features
9 requests- Ability to use rewards balance for online purchases
- Restaurant booking integration
- Search by product reference number
- Persistent login sessions
- Better back navigation between product pages
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- Automatic currency detection based on location
- Persistent user preferences storage
- Email verification code with longer time window
- Add to Apple Wallet functionality for rewards card
Hitches&Glitches
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Harrods
No in-app purchases
Hitches&Glitches
No in-app purchases









