Citrix Secure Hub vs HID Mobile Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citrix Secure Hub
Access all your mobile, web, Windows, and SaaS applications from a single, secure interface. Enjoy single sign-on and robust device and app-level security policies for seamless access to corporate resources, both online and offline.
- Access all apps from one interface
- Single sign-on
- Device and app security policies
- Access corporate resources
- Offline and online access
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Citrix Secure Hub provides direct access to your workspace for all mobile, web, virtual Windows and SaaS apps. It provides single sign-on capabilities and the enforcement of device and app-level security policies. · Access all apps from a single interface · Access to corporate resources · Offline and online access Got any feedback or requests for new features or enhancements? Write to us at cemmobileapps@cloud.com Thanks for using our app!
HID Mobile Access
Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.
- Unlock doors and gates with smartphone
- Secure Mobile IDs
- Reader detection when app is closed
- Location services for reader detection
- Organization setup required
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HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
Screenshots
Verdict
The clearest difference is rating: HID Mobile Access at 4.7 against Citrix Secure Hub's 1.7. HID Mobile Access also leads on review sentiment (23% vs 7%) and ratings volume (9.2K vs 628). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Mobile Access holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9.2K ratings behind it against 628, so its average is the more settled of the two. Written reviews point the same way: 7% of Citrix Secure Hub's written reviews are positive against 23% of HID Mobile Access's.
Citrix Secure Hub ships an update every 2 months, HID Mobile Access every 3 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Citrix Secure Hub | HID Mobile Access |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (628 ratings) | 4.7 (9.2K ratings) — better |
| Positive reviews | 7.1% of reviews | 22.6% of reviews — better |
| Number of ratings | 628 | 9.2K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | Citrix Systems, Inc. | HID Global |
Customer experience
Citrix Secure Hub
HID Mobile Access
User reviews
Citrix Secure Hub
From 628 App Store ratingsWhat we love
- 🚀 Fast access
- 🔒 Secure
- 👍 Works fine on iOS 11
Room to improve
- 🐛 Crashes frequently
- 🔑 Constant need to re-authenticate
- 🔍 Unreliable notifications
- 🕰️ Slow and clunky
- 🔄 Requires constant reinstallation
HID Mobile Access
From 9.2K App Store ratingsWhat we love
- 🚀 Efficient and reliable
- 🔒 Secure mobile access
- 👍 User-friendly
- 🔑 Convenient alternative to physical keys
Room to improve
- 🐛 Inconsistent performance
- 🔋 Battery drain issues
- 🔍 Privacy concerns around location access
- ⏱️ Slow response times
- 🔒 Requires app to be open/unlocked
Bugs and requests
Citrix Secure Hub
Reported bugs
4 issues- Login screen issues
- Compatibility problems with newer iOS versions
- Frequent crashes and freezes
- Sync issues with email, calendar, and contacts
Requested features
3 requests- Add Tasks functionality
- Improve Apple Watch integration
- Allow more customization and control
HID Mobile Access
Reported bugs
4 issues- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality
Requested features
4 requests- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation
In-app purchases
Citrix Secure Hub
No in-app purchases
HID Mobile Access
No in-app purchases
Questions
Is Citrix Secure Hub free?
Is HID Mobile Access free?
Which has better reviews, Citrix Secure Hub or HID Mobile Access?
Do Citrix Secure Hub or HID Mobile Access have ads?
Which is updated more often, Citrix Secure Hub or HID Mobile Access?
Other comparisons
