OpenScape Web vs Silencer Shop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenScape Web
This business collaboration tool connects employees, partners, and customers for seamless idea sharing. It reduces travel and conferencing costs while enhancing team productivity through features like desktop sharing, instant messaging, and multi-party video chat.
- Desktop and application sharing
- Instant messaging chat
- Multi-party video chat
- Reduced travel costs
- Enhanced team productivity
- Competitive advantage
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OpenScape Web Collaboration for iPhone and iPad helps companies reduce over spending on business travel and third party web conferencing services, while enabling employees, partners and customers to share more ideas and information, at a moment’s notice, and at a fraction of the cost. Using OpenScape Web Collaboration you can: - Minimize costs for third party conferencing services - Reduce the need for travel - Enhance collaboration and team productivity - Improve your competitive advantage Key Capabilities of OpenScape Collaboration Desktop or Application Sharing: Moderators can share their desktop or just a single application, with iPhone and iPad participants. Moderators can also give control to an iPhone or iPad participant, which enables that participant to write directly in the moderator's document or application via his/her iPhone or iPad. Instant Message Chat: iPhone and iPad participants can exchange real-time text messages with other participants or the presenter using an instant messaging (IM)-like interface. Multi-party Video Chat: Full motion multi-party video chat capabilities are built into the solution to engage your audience and deliver a more personalized and natural collaboration experience from your iPhone or iPad. For more information about OpenScape Web Collaboration, please visit us at www.unify.com
Silencer Shop
This app acts as a mobile companion for a specialized kiosk system, enabling users to take compliant passport photos, locate nearby dealers, and manage suppressor purchase orders and registration details directly from their smartphone.
- ATF-compliant photo capture
- Kiosk locator
- Registration and profile review
- Order status tracking
- Invoice downloads
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Your NFA collection, in your pocket. The Silencer Shop app keeps every NFA item you own, its paperwork, and all your orders in one place, ready whenever you need it. Your NFA Vault, even offline • Pull up serial numbers and approved Form 4s in seconds, even at the range with no signal • Keep approval dates, photos, and documents for each item • Add items you already own, wherever you bought them Every order, one tap away • Track each order from review to ATF approval • See status and next steps for everything you've bought • Download your invoices Your registration • See what's left to finish, with each open step one tap away • Take your ATF photo right from your phone Find a kiosk near you • Get fingerprinted at a Powered by Silencer Shop dealer near you Sign in with your Silencer Shop account to get started.
Screenshots
Verdict
The clearest difference is review sentiment: OpenScape Web at 90% against Silencer Shop's 27%. OpenScape Web also leads on rating (4.0 vs 3.1) and iOS requirement (12.0 vs 16.4). Silencer Shop's advantage is ratings volume (134 vs 1) and update cadence (every 5 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenScape Web holds the better App Store score, 4.0 against 3.1. That said, the two scores are not equally well evidenced: Silencer Shop has 134 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 90% of OpenScape Web's written reviews are positive against 27% of Silencer Shop's.
OpenScape Web ships an update every 4 months, Silencer Shop every 5 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.
| Parameter | OpenScape Web | Silencer Shop |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (1 ratings) — better | 3.1 (134 ratings) |
| Positive reviews | 90.0% of reviews — better | 27.5% of reviews |
| Number of ratings | 1 | 134 — better |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 12 MB | 89 MB |
| Age rating | 4+ | 17+ |
| Developer | Mitel Networks Corporation | Silencer Shop |
Customer experience
OpenScape Web
Silencer Shop
Bugs and requests
OpenScape Web
Not enough reviews yet to summarise bugs or requests.
Silencer Shop
Reported bugs
25 issues- App allows no screenshots
- App shows missing info that website says is complete
- App issues entering data into fields
- App issues editing data
- Keyboard won't show up
Show 20 moreShow fewer
- Cannot do anything beyond initial account creation
- Did not correctly enforce password restrictions
- Glitch when looking up kiosk locations
- Text overlaps in kiosk locations
- Cannot log in
- Unable to verify credentials
- Same login issue as others
- Authentication is broken
- App not optimized for iPad
- Jumbled mess on iPad
- Useless on iPad
- App doesn't fit iPad screen
- App does not play nice with iPad
- Screen scaling is off on iPad
- App does not allow login with website credentials
- App currently not working
- Cannot sign in or create new account
- App won't open
- Login error persists
- App is a nightmare to get customer support for
Requested features
9 requests- Ability to shop from the app
- See uploaded and approved Form 4s
- Widget for iPad
- Ability to track NFA items like account tab online
- Update kiosk locations
Show 4 moreShow fewer
- Ability to see BATFE form tracking/transfer status
- Process checklist
- Copies of pertinent documents (trust, appendices)
- Capture approved forms/stamps
In-app purchases
OpenScape Web
No in-app purchases
Silencer Shop
No in-app purchases







