BeyondTrust Rep Console vs Ekahau Survey
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Rep Console
IT support technicians can remotely access and control desktops, laptops, and servers from an iOS device. Initiate sessions, view screens, control input, and collaborate with other technicians. Supports multiple simultaneous sessions and in-session chat.
- Remote session initiation
- Screen viewing and control
- Multi-session management
- In-session chat
- Rep collaboration
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With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
Ekahau Survey
This app simplifies Wi-Fi site surveys for IT professionals. It automatically maps access points, provides instant analysis with heatmaps, and allows for easy sharing of results. Optimized for iPad, it offers a lightweight yet feature-rich solution for efficient Wi-Fi diagnostics.
- Automatic access point location and mapping
- Instant post-survey analysis
- Crystal-clear heatmaps
- Auto-saving survey data
- Easy sharing of survey results
- Optimized for iPad
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Wi-Fi experts and IT professionals can now perform site surveys with ease. Optimized for iPad™ No more heavy lifting. Ekahau Survey offers a full survey solution that is enhanced for the ultra-lightweight iPad™ and is optimized to deliver an intuitive user experience and fast, responsive interface. Light Weight, but Full of Features Ekahau Survey might come in a lightweight package, but doesn’t skimp on features. It automatically locates all nearby access points and places them on a map and delivers instant post-survey analysis with easy-to-read, beautiful crystal-clear heatmaps. Hours of Uninterrupted Surveying Paired with Ekahau Sidekick™, which houses an 8 hour dedicated rechargeable battery you can keep going longer without needing to recharge. Reduce Site Visits and Rework Ekahau Survey keeps your Wi-Fi site survey data safe using the auto-saving feature and allows you to quickly share your survey results with expert users for advanced analysis, troubleshooting and detailed reporting.
Screenshots
Verdict
The clearest difference is rating: Ekahau Survey at 2.7 against BeyondTrust Rep Console's 1.8. Ekahau Survey also leads on update cadence (monthly vs every 5 months) and iOS requirement (16.0 vs 18). BeyondTrust Rep Console's advantage is monetization model (free vs paid). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ekahau Survey holds the better App Store score, 2.7 against 1.8. Both are backed by a comparable volume of ratings — 107 and 49 respectively. Written reviews point the same way: 22% of BeyondTrust Rep Console's written reviews are positive against 27% of Ekahau Survey's.
BeyondTrust Rep Console ships an update every 5 months, Ekahau Survey monthly. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.
| Parameter | BeyondTrust Rep Console | Ekahau Survey |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (107 ratings) | 2.7 (49 ratings) — better |
| Positive reviews | 21.9% of reviews | 26.8% of reviews — better |
| Number of ratings | 107 — better | 49 |
| Update frequency | Every 5 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Paid |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18 | 16.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 196 MB |
| Age rating | 4+ | 4+ |
| Developer | Bomgar | Ekahau, Inc |
Customer experience
BeyondTrust Rep Console
Ekahau Survey
Bugs and requests
BeyondTrust Rep Console
Not enough reviews yet to summarise bugs or requests.
Ekahau Survey
Reported bugs
23 issues- Crashes constantly on iPad Pro
- APs no longer show by color on the map
- Sidekick freezes
- Unable to see APs under AP detail panel
- Latest firmware appears to freeze the sidekick
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- Unable to move APs near the edge of the map as the AP details panel covers them up
- Bugs of urgent resolution
- Cannot perform survey in 6 as it is not recognized
- No survey uploads to the cloud, continuously fails
- Does not support active survey - throughput
- Too many bugs with each released update
- Crashes when taking notes for APs
- Losing data in the process of taking notes for APs
- False survey points registering to screen during survey
- Survey points occasionally disappear behind me as I am surveying
- Occasional prompts to resolve saved file conflicts with sidekick
- App constantly quits reading both wireless bands
- Does 2.4 or 5 only
- Cannot be fixed without removing and re-installing app
- Same issue across 3 iPads and 3 sidekicks
- Overlay stays there and makes you unable to select autopilot survey mode
- No way to remove that add floor overlay
- App crashes 7-8 times during a test
Requested features
9 requests- Put cost expectations in the description
- Ability to use the app horizontally or vertically
- Last reading marker be a different color or size
- Undo last point without stopping test
- Quickly inspect SNR readings
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- Add SNR viewing capability
- Configure channels on the sidekick
- Add dark mode option
- Advanced analytics dashboard
In-app purchases
BeyondTrust Rep Console
No in-app purchases
Ekahau Survey
No in-app purchases
Questions
Is BeyondTrust Rep Console free?
Is Ekahau Survey free?
Which has better reviews, BeyondTrust Rep Console or Ekahau Survey?
Do BeyondTrust Rep Console or Ekahau Survey have ads?
Which is updated more often, BeyondTrust Rep Console or Ekahau Survey?
Other comparisons
