Credential Store no longer works
What’s the point of this app if I can’t inject my login credentials from the credential store? Works fine in the web and from the pc rep console, but this app just shows nothing… I wish Bomgar wouldn’t have sold to them. Their whole suite is a clunky broken mess, and their support are professionals at sending you kb articles that have nothing to do with the issue you have.
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Cannot Sign In
I cannot even sign in because of the way our MS MFA system works. There is no option to open the SAML login view from an external browser.
Can’t see it!
I wish there were some clever explanation of my title, but no…. I literally can NOT use this app with any efficiency due to the absurd limitations on zoom display of jump clients. I’ve used countless other utilities that all have perfectly workable zoom functions (and have had them for a decade or more).
Even the desktop version is difficult to view comfortably. It’s “okay” on displays 24” or larger, but even on my 15” mbp I often need to use my phone to magnify screen content.
Even the desktop version is difficult to view comfortably. It’s “okay” on displays 24” or larger, but even on my 15” mbp I often need to use my phone to magnify screen content.
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Remote support Issue
They took away the keyboard making the app extremely difficult to use.
Product is great, until it’s not. Stop breaking it with updates!
You can’t take a feature away without letting anyone know and then be completely unresponsive when we report it.
The “tickets” we put in are never answered and the escalation team never does anything.
The product is genius and is fantastic, but come on support, you’ve got to reply when your updates break something that was working great previously.
The “tickets” we put in are never answered and the escalation team never does anything.
The product is genius and is fantastic, but come on support, you’ve got to reply when your updates break something that was working great previously.
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