BeyondTrust Rep Console vs Ericsson NetCloud Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Rep Console
IT support technicians can remotely access and control desktops, laptops, and servers from an iOS device. Initiate sessions, view screens, control input, and collaborate with other technicians. Supports multiple simultaneous sessions and in-session chat.
- Remote session initiation
- Screen viewing and control
- Multi-session management
- In-session chat
- Rep collaboration
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With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
Ericsson NetCloud Mobile
Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.
- Network status dashboard
- Endpoint status and details
- Usage and signal strength data
- Troubleshooting tools (ping, traceroute, speed test)
- Alerts and activity logs
- Perimeter network visibility
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Stay connected to your network no matter where you are using Ericsson NetCloud Mobile. Designed for network administrators, NetCloud Mobile brings essential NetCloud capabilities to your phone or tablet to monitor and manage your network in real-time. Features • Track network status and receive real-time alerts • Monitor device health, signal strength, and usage • Drill into device details and configurations • Run diagnostics such as ping, traceroute, and speed tests • Reboot devices remotely • View GeoView insights for device location • Manage users, access, and activity logs Requirements • NetCloud Manager account • Active NetCloud Service Plan
Screenshots
Verdict
The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against BeyondTrust Rep Console's 1.8. Ericsson NetCloud Mobile also leads on update cadence (every 2 months vs every 5 months) and ratings volume (549 vs 107). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 107, so its average is the more settled of the two. Written reviews point the same way: 22% of BeyondTrust Rep Console's written reviews are positive against 27% of Ericsson NetCloud Mobile's.
BeyondTrust Rep Console ships an update every 5 months, Ericsson NetCloud Mobile every 2 months. The most recent releases landed on August 1, 2026 and September 23, 2026 respectively.
| Parameter | BeyondTrust Rep Console | Ericsson NetCloud Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (107 ratings) | 4.8 (549 ratings) — better |
| Positive reviews | 22.1% of reviews | 26.7% of reviews — better |
| Number of ratings | 107 | 549 — better |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18 | 16.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | Bomgar Corporation | Ericsson Enterprise Wireless Solutions, Inc. |
Customer experience
BeyondTrust Rep Console
Ericsson NetCloud Mobile
Bugs and requests
BeyondTrust Rep Console
Not enough reviews yet to summarise bugs or requests.
Ericsson NetCloud Mobile
Reported bugs
8 issues- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices
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- No current signal strength readings
- Devices do not populate, shows an error
- App doesn't work for populating devices
Requested features
7 requests- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts
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- Display current signal strength readings
- Alerts to come through the app instead of emails
In-app purchases
BeyondTrust Rep Console
No in-app purchases
Ericsson NetCloud Mobile
No in-app purchases
Questions
Is BeyondTrust Rep Console free?
Is Ericsson NetCloud Mobile free?
Which has better reviews, BeyondTrust Rep Console or Ericsson NetCloud Mobile?
Do BeyondTrust Rep Console or Ericsson NetCloud Mobile have ads?
Which is updated more often, BeyondTrust Rep Console or Ericsson NetCloud Mobile?
Other comparisons
